Don't do business with this place you will be sorry. Cars are over price and this place is not a buy here pay here they have a 1 star finance company that will provided a shark loan. Stay way... read more

Zero stars finance department manager very very rude if I didn't already put so much money into my car I would've been gave it back times are hard and they don't give one care please look else where if you're looking for a vehicle!!!!! Horrible place......... read more

I got my car in April 2025, my car is a 2020 car and after having it for 2 months the freaking motor blew, they have been trying to "fix" the problem but honestly they just giving BULLSHIT at this point, we took the car in when the motor blew and they put in a whole FUCKED UP USED ONE we took it back the next day and we got it back with the "mechanic couldn't find anything"and on top of that they fucked up my alignment when the steering wheel was good before, bolts were all over the hood also the car wasn't doing any jumping movement and stalls out like it wants to turn off, and the bolt joints were also fucked up and we did call within those 10 tens days of free fixing they never answer and when they called back it was already late. So overall my experience at car credit has been a total shit tbh read more

worse place ever do NOT buy a car here. 1 day after i got it engine light came up . now they talking about we owe $600 us having paper to prof otherwise they don't even want to look at it is ether pay or get it repo . might you i alr pay to even have a transmission replace to a new one and all they did was rebuild it and we don't even have 6 months with the car . PLZ SAVED YOUR MONEY AND DONT COME HERE . read more

Completely fraudulent employees and bosses sell you cars with permanent damage that are not visible to the naked eye and that should not circulate on the road, they sell them as clean titles when this is not the case and on top of that they put you that you are the first owner who has laid out the car, they offer you misleading insurance. A horror all the staff the truth from the boss to the saleswomen. They should close them for making customers lose their money like that. read more

Horrible horrrible Customer service from the staff especially That One manager who thinks she knows so much over in the finance department. She has no type of respect towards customers talking back and getting loud instead of finding a solution or try to help. I recommend she gets fired she shouldn't treat customers in an ugly way just listen and understand what could be solved!!! She acts like she's the main character which she isn't at all like everyone says God Doesn't like ugly!!! Avoid coming to them because they are a headache and horrible staff. They weren't educated enough. Never again will i buy a vehicle with them this is the first & last time.... read more

I make all payments on time, yet they call me to say 1 day late they will repo my vehicle. read more

STAY AWAY! They do NOT want your business. I put in TWO inquiries on a vehicle, through autotrader.com. They never responded. I went to their website and did a live chat, asking questions about their policies. The person I chatted with said someone would get back to me. WTH? They don't even know their own policies (warranty and satisfaction/return policy)??? No response this time either. Three contacts with no return communication. A week of my time wasted. Three strikes and you're OUT, CarCredit! You'll NEVER get my business now. read more

This car dealership is completely deceptive. They wasted hours of our time. They lie about the price of their vehicles. They advertise a price, they will even confirm that price with you repeatedly, but when it comes down to actual paperwork and paying for the vehicle, they then say "oh, by the way, that price is only after a $3,000 down payment." We did after the fact discover that this information is actually on their website, but way, way down at the bottom of the page. This is so deceptive!!! If they were being honest and upfront, if the owner was ACTUALLY honest, this would be at the top of the page. Actually, if they were honest, they would just advertise the complete selling price. So, my question to any potential buyers is this, "What else are they lying about?" read more

This was one of the places I was looking to buy a vehicle and I am so glad I dodged this bullet. I spoke with one salesperson and was told that I had to come in to the dealership in order for anything to be done. I was given two different down payment amounts on the same vehicle. I called back and spoke with Josh, the manager and let him know my situation and what I needed. He told me he would help me and would send the application to me. I never received an application and when I called back, what a surprise -NOT- to receive his voicemail. The customer service here is disgusting and just goes to show how some people are only out to screw others for their gain. DO NOT RECOMMEND GOING TO THIS DEALERSHIP AT ALL!!!! read more

Bought a car here with the free maintenance for two years and it the first visit they tell me that it need a head gasket, motor mount and tires etc. totaling over $1000 Be careful if buying from here they the service after you buy sucks read more

Will sell you a shitty ass vehicle with problems I had a 2016 Dodge Grand Caravan paying 400 a month $17,000 with $3,000 down and the piece of shit van stop working they said it was the battery I changed the battery wasn't that the next day it worked then the next day after that it stop working and I paid for a brand new battery no money back for it run from this company now I got a $17,000 balance on my credit report all because they refuse to fix the van and I was suppose to have free maintence for two years this is a fraud company they are con's read more

Let me just start by saying I wouldn't wish this garbage company upon my worst enemy!!! They are Some scheming con artists who sell you a car and within a month it starts to give you issues. They give you a payment plan option for repairs, but even when you express that a car shouldn't be giving issues this early on they shrug it off and blame you. They lie to your face about what's wrong with your car and will cause more issues so you keep coming back for repairs. If you plan on getting a new debit/credit card to make payments make sure you can physically go up there to change it or else they'll tell you you're shit outta luck and repo your car. Do something smart for yourself and RUN AWAY!!! read more

Worst company in the entire car dealership industry!! My mother got a car here and upon a few weeks of owning it, we unfortunately encountered a big emergency in which we ultimately decided, my mom needed to return the vehicle. Our experience with the financial departments was completely unprofessional and just overall rude. For starters, the financial department isn't like your typical office where you can sit down and talk to a representative face to face. Instead, people have to stand outside their office where there was just this small, dark tinted window. This type of layout goes to show that they obviously don't want to show their faces if they were ever faced with their customer's issues. Upon returning the vehicle, this lady came out of the office, heard our concern briefly, and said she couldn't do anything about it. My mom only made maybe four payments in the vehicle and we were told we won't be getting anything in return. Now, I understood that we couldn't receive our full deposit or payments to the vehicle, however, we felt that since my mom only made couple payments in the vehicle, I felt that my mother should have at least gotten 50% of her down payment in return. The lady didn't care, seemed very defensive rather than understanding, and she just seemed like she wanted us to take the tag out of the vehicle and leave. Ultimately, this is a very unacceptable experience and such an unfortunate circumstance but we know now to never come back to this dealership or perhaps this "shitty company" I'd say, nor will we ever recommend this place to anyone. Poor service, poor everything. read more

I realize I don't have the best credit but this place says guaranteed approval. I was told one thing and when I got there a totally different story wouldn't even let me test drive before applying. I would not recommend this place to even my worst enemy. The service sucks couldn't understand a word they were saying. If you see a vehicle on their lot you like look the other way and keep going. My opinion total scam artists and have no business even trying to sell cars. Please please please stay the hell away from this place read more

Good service! Very good cars! If you are looking for a economic and a good car this is the place

SCAM!!!!! I've never seen, or been to a dealership that lists cars for a certain price, and then when you get there.... they tell you all the cars on the lot are 3,000.00 more than the online price!!! First, the guy couldn't find the car that was listed, then he told me it was sold!!! My husband was walking around the dealership and found the SUV himself! Then, when we asked for the total price, he comes outside and the car was then listed for 3,000.00 more!!!! Brings me inside to some girl and she begins to tell me some lame weird excuse that its listed on there like that for some lame reason.... SCAM!!!! I couldn't believe it, I wasted the drive time and my afternoon on a place that is a complete joke!!!! I DO NOT RECOMMEND AT ALL !!!! Go somewhere else!!!! read more

Don't buy any car here. I've been a customer for almost 2 years and because I missed one payment Ms. Soledad charged me part of the next month, I was only delayed one payment!. They treated me good at the beggining but now they took advantage because I only have 1 more year to finish with my payments and because of one payment they want to repossesed my car now. Don't go through this ordeal buy your car in a normal car dealer. No compre ningún auto en este lugar. Soy cliente ya casi por dos años y hoy llamé para pagar un retraso del ultimo pago de diciembre y la Sra. Soledad me obligó a pagar el primer pago de enero cuando aún este no habia vencido. Si no consigo prestado el dinero me hubieran reposeído el carro con tan sólo un año para terminar de pagarlo. Evitese un problema como este, mejor vaya a un dealer normal de carros, aqui no van a tener un punto medio para lidiar con buenos clientes, que hemos tenido una situación difícil y sí vamos a pagar la deuda aunque sea tarde. Te tratan bien al principio porque nonhas pagado lo que les vale el carro, cuando ya lo haces ya no tienen porque tenerte de buenas, el servicio al cliente se va al zafacón. read more

The WORST! I wouldn't recommend ANYONE to get a car from this company. They will speak to you as if you're stupid or as if you are less than. They have the worst customer service and unfortunately do not care about anything except when you're going to pay them. They will consider your account in "collection" after a single day of your payment being due. I get it, this is a car lot that people come to because of credit issues or challenges but regardless of ones credit profile it does not excuse the DISRESPECT that I've experienced. I am trying HARDDDD to refinance my car because I am sick and tired of dealing with these people. I would much rather give my money to a more reputable company and one who actually appreciates their customers because truthfully without the customers there would be NO CAR CREDIT and my sincere hope is that in the next few years this place will be completely out of business. read more

This company is an absolute joke. I ADVISE ANYONE THINKING ABOUT BUYING A CAR TO GO SOMEWHERE ELSE. They do not care about their customers whatsoever. I asked for an extension after 2 years of never missing a payment and the money still came out 4 days earlier than it was supposed to. After calling the company all they could say was sorry there is nothing we can do. NEVER BUY A CAR FROM THIS JOKE OF A BUSINESS. read more

Be aware! This place is horrible. I bought a truck and only had the truck for 2 years . The transmission and engine went out . The staff is rude !!! Also the interest rate is to high. read more

This is one of the most dishonest car dealerships I've ever dealt with. They will waste you time and money. After the salespeople swarm you and throw business cards in your face, they'll show you cars other than the one you came in to look at. When you say you're not interested in those, they'll tell you the car you want is "going in for service" and you can't test drive it. If you try to put a down payment on it, they wont let you because "If someone wants to pay cash for the car, we have to sell it". I WANT TO PAY CASH FOR THE CAR!! Then after 10 Days of saying the car still isn't ready, they'll call and say they can't sell you the car and don't have a reason. Their sales manager is not a people person and they are discriminatory if you are not Hispanic. If you see a car at this dealership you are interested in, pretend it doesn't exist. Because it's doubtful you'll get it and you definitely won't get the deal that you're looking for. What a joke this company is. read more

Here I am yet again! Let me just start with I had to relocate to New York due to the pandemic losing my job. They threatened to take my car for a week of none payment and when I lost my debit card and purchased a new one, they told me I had to call someone to go and pay in person they refused to take my payment. When my husband called they immediately had a resolution and emailed me the form I needed for a new card. I am paying triple what the car is worth and the service is beyond unprofessional please don't purchase from here. (I will keep giving bad reviews per every time the finance department is rude and unprofessional, and will record every phone call read more

I didn't buy a car from them . What happen. I filled out paperwork on line. A few days later my phone ring's. It's Shelia with Car Credit in Tampa , Florida. We talk about what kind of car I'm looking for , credit history. , my husband and I BOTH tell her. We need a car but we don't have a down payment . She proceeds to tells " don't worry. We can work without any down payment " she called us several times in the following two weeks. Again " Don't worry about the down payment ".. two days before we are to go. Phone rings it's Sheila. We still ask about the down payment ". Don't worry. Miss Kim. We will work with you. Don't need one ". Day before .. it's Shelia. ". Don't worry no down payment needed we will get you driving in a car " next morning we drive over.. Takes us over an hour to get there. We sit in Shelias office " so what do you have for a down payment ?" We informed her she said. Nothing was needed .. Shelia goes to talk to her mgr. nope we need 3000 To 5000. Never ran our credit. Just says that. Today ( 2 days later ) we get a call from a man at car credit. Asking us if we are going to look at cars still ? I informed him. We went to the ford dealer. They helped us out. It's not that we needed a down payment. It's they said we didn't need one several times. Shelia says their advertisement is wrong. That must of been the corporate office. Who advertises no down payment. They need one. So they can suck a duck read more

if I could I would not even give them a star,and I'm pretty sure if they do have a good rating it's from someone they may know.I really wish i would have done my research before purchasing a vehicle from them sales team was not bad the problems occur with the finance team they don't have any good customer service this is my frist and last time doing business with them read more

Car credit are pure crooks if your late one day they repo your vehicle then they make you pay out rages fees to get it back . When I called to make a payment there just rude as heck . The down payments are totally ridiculous . They still haven't fixed my transmission and they said they did . I don't recommend ANYONE to go there read more

Dirty, dirty company! We took our vehicle to have serviced, per agreement with sales agent. Drop off with a full tank of gas, pick up with a quarter of a tank and over 200 miles added to the odometer. Not to mention the Latin station tuned in on the radio. (I'm white and no not a word of Spanish) read more

When purchasing the car all staff members were more than nice and helpful, after 2 weeks the car began to need money invested with parts that of course their service department didn't cover. It's almost impossible to get scheduled any sooner than 2-3 weeks for a simple maintenance appointment, in which they press you to commit to when purchasing a vehicle. They will call & harass you to make your payment but will do nothing to help you In return! I was able to get a "walk in" oil change, after waiting TWO hours with my car on a lift, they decide to tell me they are waiting 1-2 more hours for parts for brakes. I came in for a simple oil change and now this ?? And there is nothing I can do because the car is already in pieces. I have a 3yr old and also a new born and I'm stuck 45 minutes away from where I live. Not to mention they all speak Spanish, and if you do not they will ALL speak Spanish right in front of you, very very rude! 10/10 I would NOT recommend falling for their bullshit!! read more

The customer service here is terrible. They're so unprofessional. Purchased my car through them in July of 2021 and I regret it. My car didn't have any issues (thankfully because I've heard some horror stories since I purchased from here) and I tend to keep up with maintenance on my car. About two months ago my alternator went bad. No problem. Called up the shop and scheduled to bring it in. Found out the warranty fee I've been paying basically covers nothing and was still charged an arm and a leg just to get my alternator replaced. Two days after picking up my car from the shop my car starts to have all kinds of problems it never had before. The service center wasn't any help when I took the car back. I ended up telling them not to do any work to the car and that I would be picking it up because I've been unhappy with the work they've done. Their response was "You can't take your car. It's overheating and can't be driven like that so you have to get it fixed with us." I had the car towed out of there. I spent the last two months trying to get the warranty fee removed from my account and all they did was give me the run around. After countless arguments with the finance department for the last few weeks I was finally able to get the fee removed today. Save yourself the time, the headache, and your money and shop for a car somewhere else. This company doesn't even deserve the 1 star rating they currently have. read more

SHOPPER BEWARE!!! Bad business practices. This will be reported to as many consumer protection and government regulatory departments as I can get to listen starting with The Florida Department of Agriculture and Consumer Services' Division. So my beautiful wife found a vehicle she has been looking for online and we decide to give it a look over. We arrive on the lot, no greeting, no acknowledgement, nothing. That's OK with me because I want to look at the vehicle to see if it is worth my time. As with all used cars there are some issues with the vehicle but overall it looks like a vehicle she would be happy with. WE go to leave and FINALLY someone comes out. So when we ask for the price of the vehicle the salesman gives us a price $3K over advertised price? WTF? So here is the dirty advertising this place attempts to sneak past the hoodwinked shopper. He tells us all the way at the very bottom of the website page that there is a small orange rectangular button that says in small print "disclaimer" and there you find that the price doesn't include what they feel is a reasonable down payment of $3K! And we haven't even gotten to the gouged finance percent! Once we gave the salesperson (or lackthereof) the "you gotta be frikkin' me?" look he quickly became dis interested said ti us goodbye and walked away. It's a wonder he sells cars because he made no attempt to sell us one once we uncovered the details hidden in their crooked advertising. Never will I walk onto that lot and some phone calls will be placed as soon as I am done typing this review. Bad People. Save yourself and shop elsewhere. read more

I purchased a F250 for 21K in December of 2019 took it in three times for brakes. Was told second time that they used brakes that were not for this truck (rigged it to work). They were to replace the coil packs and wires twice with OEM coil packs, engine light turns on after 5 minutes of driving and then they are closed. Explained I took it to FORD service department and brakes were bad, rotors they supposedly replaced were bad and coil packs were bad on #5 and #8. This has been a nightmare, they refused to let FORD do the work and I must drive over an hour to Hillsborough only for warranty work. Sales agent promised two $25.00 gas cards over a year ago and every few months says he will get them to me...sure right! Be advised, I run a construction business and this is the WORST SERVICE I have experienced in 40 years. Good luck if your rolling the dice here. Fixing truck properly myself and selling it. BBB complaint to follow this review. read more

Worst Car Dealer in Tampa. They sell cars with mechanical problems, overpriced at a high interest above 20%; and their staff is super RUDE! If you are reading this review please save yourself a headache, and buy a car somewhere else. read more

Extremely rude customer service especially when not in benefit of them . Sell you over priced cars with a bunch of mechanical problems to cars which promise to fix upon agreement and never do . I would not recommend this place . Please even to people in need of low credit , single moms I will not recommend this place . read more

One star because I must. This is absolutely the most horrible company to do business with. I purchased a car that was broken and poorly repaired repeatedly. Eventually they exchanged the car for another, I paid for the service agreement BUT the exchange car has electric issues...not covered by the expensive service plan. So I'm paying $530 monthly for the car, an additional $100 for repairs to them, AND I can't afford to pay another mechanic bill for the electrical problems so my ABS and horn malfunction. I have been unable to work because of the current Global Pandemic. I have to wait for the broken unemployment system AND I have been paying them, although a week late I DO PAY. This horrible company does not care. They will repo your car even if you have always paid them and your car is always broken. I regret making this purchase and I WARN anyone to NEVER do business with this company if you expect to be treated fairly and with respect. read more

Went to get a good first car came out with a great car thank you Eric for this experience of a first time buyer.