I was in an accident and the city I live in towed my car there. I first arrived at 3:45, knowing it…read morewas an hour away from where I live and they said on google they close at 5. I get inside wait in line & the woman at the front desk gives us a hard time about getting into my car to begin with because "the lot closes at 4:30". AND THEN As it was there waiting for the adjuster to come decide on the damages, my car and PERSONAL property were vandalized, I had a built in backup camera that someone literally RIPPED OUT of my car, adding more damage inside the vehicle, as well as a very expensive Bluetooth connection device. Now I don't really care about the items stolen I think it absolute BS that your gonna sit there and allow your workers who are the only people allowed onto this lot besides insurance people, are just going into cars and taking whatever they damn well please not knowing if that car has been claimed or been previously gone through already by its OWNERS!! Its unprofessional and sloppy and just rude as hell!!

Customer service here is trash, employees don't give a shit how long the line is they are…read moreridiculous..smh

Abandon hope all ye who enter here. It worked for Dante and it works for Copart. There's a reason…read morewhy the stars uniform in their assessment. Truly, a frustratingly-run organization. In hopes of being succinct, I am going to attempt to be brief in my tale of woe. Rather than sending my car to be examined at a dealer or mechanic (as I was told should have been the case from my Nashville counsel), my Miami/Orlando insurance reps (I have no idea who was handling the situation... and neither did they) sent my car here. This is the car version of 'the farm upstate' your dog went to. There's no coming back from Copart. There's only pain. I spoke with two different women about when my car would be picked up (was given four different times), where it was going , when it would be evaluated (to this day, I have NEVER heard back about the situation), and what to do from there (see earlier). The shoddy, disorganized, backwoods way in which my vehicle and I were treated gave me yet another reminder of why I was leaving Miami. Unfortunately, Copart is a very Miami business. Yes, that sentence means all you think it does. When a tow truck finally came to retrieve my vehicle (2 days after the initial time I was given), he was rude, gruff, unfriendly, unhelpful, and when he tired of interacting with me, pretended he no longer spoke English. Klassy. He's co-opting my property and I don't get the options to ask any questions about the situation. Again, very Miami. He hoisted my car up, loaded her on the bed and drove her to her sad fate. I never saw her again. I never saw the car that got me through two and a half decades of life. I hate thinking about what happened to my prized car once she arrived at the lot. Perhaps it's best that I was unable to get anyone on the phone or get anyone to call me back about the situation. The fewer details I have, the better. From start until unfinished end, no one associated with Copart gave any f---s. None. Zero. So, why should I?

Great experience. Customer service was good. Vadym Sara has good attitude & service. Thanks a lotread more

Came back because of their great service! Best value for your car. Vadym was very knowledgeable and…read moreMelissa very helpful.

This shoutout goes to David Santana! Thank you so much for being kind and nice. I was driving up to…read moreNY and stopped by to pick up a license plate frame with the dealers name on it for my 25 Camry. So I can show off I was in Miami He told me the service department just closed Sunday evening and to come back. I told him I was on my way home to NY, so he said he could give me 1, but I needed 2 because we have 2 plates here in NY. So he took me inside and got 2 for me. He gave me his card and was so nice and friendly. I offered to pay him and he said no. I highly recommend doing business with Toyota of North Miami. And David. Thanks Adrian

WARNING TO ALL CONSUMERS: SCAM AND FRAUDULENT PRACTICES ​I…read moream writing this review to warn the public about a highly illegal and deceptive experience I encountered at Toyota of North Miami on June 11, 2026. During my vehicle purchase, the sales representative, Nelson Pineda Rodriguez, in direct collusion with a third-party entity called Legend Services, ran an insurance scam under my name. ​I was illegally charged an unauthorized fee of $350.00 USD under the false pretense of a "down payment" for an auto insurance quote. Here are the facts: ​Document Forgery: They generated an insurance quote and stamped a signature in my name without my authorization, knowledge, or legal consent. This is blatant identity theft and forgery. ​Stolen Funds: My actual auto insurance provider later confirmed that they never received a single penny of this $350.00 payment. The money collected at Toyota of North Miami was completely pocketed and unaccounted for, forcing me to pay my full premium separately to my real insurer. ​Unlicensed Activity: To make matters worse, I discovered that the individual operating on behalf of Legend Services at the dealership does not even hold a valid, active insurance agent license in the State of Florida. ​Operating an insurance brokerage without a license, forging customer signatures, and taking money under false pretenses are serious criminal offenses. A formal Demand Letter has already been sent to management, and complaints are being filed directly with the Florida Department of Financial Services (DFS), the Office of the Florida Attorney General, and local law enforcement. ​Do not trust this dealership. Check every single line of your contract and financial breakdowns before signing anything. Nelson Pineda Rodriguez and the management involved need to be held accountable for these predatory and fraudulent actions.

I can't say enough about this dealership, they were great. my husband arrived from New Orleans to…read moreMiami, and they accommodated him by having someone pick him up from the airport. It's not something they do on their own, but he did request it and they came through. The truck he bought was just like the ad displayed and they were in constant communication with me the entire time. He did have 2 issues: 1. The vehicle wasn't washed to his standards, but I have to admit he's really picky when it comes to washing our vehicles. 2. The initial salesman didn't tell him they needed a cashier check before he arrived. He was able to get the funds to them the very next morning, but that was an issue or him that night. Finance was easy to deal with as well. Now we have to give a shout out to a guy name Jose Espinoza. Why? because he took great care of my husband after the transaction was completed. He made sure he got to his hotel safely because he went straight to the dealership when he got off the plane. On the way to the hotel, he took my husband to grab a bite to eat and he was eager to do it. They had great conversation, and he made my husband feel like we were friends for years. I just want to say THANK YOU because they made his trip pleasant.

Eduardo -from Brazil - greeted us and treated us like high sticker car buyers…read more FIRST LET ME RANT After going from dealer to dealer wasting time on sales people who would promise inventory then have zero prepared and even zero to show us on the lot... that is IF they even showed up for us. Ed Morse, Sawgrass and Lexus North Miami made appointments with my daughter for a specific car she wanted and that they had listed. We drove ALL the way out to sawgrass and the sales person AND the car were no shows. Same in Lexus and no apologies but plenty of made up excuses and wait time. ONLY PRAISE FOR EDUARDO AT OLO We left the Lexus dealership and headed to Eduardo who we had an appt with the following Tuesday. We called him to see if we could come in (arrive at 7pm out in Opalocka) and he said sure that once on the lot even if it's past the 9pm closing time we are good. This promise he made good as he accompanied us the entire lengthy process of selecting, testing, purchasing, financing, insuring and driving off the lot at 11:30pm. He even filled the tank, put our plate on, and placed a purple bow on the car as a sweet gesture AFTER a long day where he deserved to go home. He was a gentleman to the end. BUT FIRST When we arrived immediately I'm impressed with the Huge car lot filled with plenty of models and all no older than 2017. Eduardo was spot on with what we wanted and he was able to locate the models we were going to like and afford - miraculously and meticulously spot on. He knows his inventory... and it changes daily. He arranged a test drive when we boiled it down to the Best Buy for us. OLO allows you to test drive for up to 20 min on road alone. Like Tesla... Anthony at the gate who checks you in and out of the lot was also an upbeat happy guy who brought a smile to our weary-with-the-process-of-buying-a-car-faces. And though the cars are dusty from being outside and some are smelly inside (every lot we found the same odd thing) the cars are impeccable: mileage wise all are average 29k as they were leases, and for that same reason are well taken care of. We saw one small ding on one car of the twenty we checked out. Many are even under warranty depending on make. We have 30k or three years left on our model. IMPORTANT Car fax info on all cars and Eduardo took us through to ensure we didn't get literally a lemon, accident, or damaged car. Points for him here too. The Ocean Detailers sticker on the car informs you that they are meticulously detailed before you drive off the lot and Eduardo reminded us of this too. This promise is met and my daughter drove off the lot with a brand new looking and new smelling Kia Niro that she is in love with! THE BUYING PROCESS Is lengthy because buying a car is. But Eduardo takes you through the whole process and lightens the load with his light hearted manner. As I mentioned before the steps need to be taken and are as lengthy as all the parties require. Selection, test drive, check license, finance, purchase, signings, detailing -happens while you dance the process and car is ready before you as you end the day with the insurance coverage , which is never a simple process. FINANCING Was made very easy and pleasant with Oscar who is a whiz in his area. We can't thank him enough for the time he took to make my daughter comfortable with the $ per month. He explains thouroughly and swiftly. Done. He handed us the tag, the decal and Eduardo put it on her car. With a purple bow and a full tank my daughter's first car purchase experience was a dream and have to say made fun to buy by the people there at OLO. Along the whole process we were given full attention (7-11:40pm) and treated with respect and regard. I compare it with my experience at Rallye Motors for an MB and there is no comparison. Thank you Eduardo and Oscar who you should ask for by name to handle your purchasing experience. We will be back for our next purchase and def recommend these two guys and the place.