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    Car Castle

    1.7 (24 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

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    John K.

    The listed price for their vehicles on the website and other automotive marketplace sites is AFTER a 20% down payment. Which means a $32,000 car on their website actually costs $40,000. There is a disclaimer on the bottom of the page of their website. This is a deceptive practice in order to get people through their doors. I can't speak to their vehicles but if a business is trying to deceive me with their first interaction- then I wouldn't buy from them.

    Valene A.

    STAY AWAY!!! They sold me a 2017 Nissan altima. I noticed problems and was getting transmission codes in the first week. they sent the service manager and he miraculously did not pull up any codes. brought it to a transmission shop and spent 136.78 for him to pull up transmission codes and tell me I need a new transmission. argued with car castle bc they said "the car is fine" and laughed when I said I needed a new transmission. I won that battle. they picked up the car, brought it to their shop which told them it needed a new transmission. I had to pay for a rental for the week they had my car. 3 days after getting the car back, my airbag light goes on. Spent 80 on a tow to an auto body shop to find out, my airbags dont work and the cost to fix is more than what the car is worth and to not drive the car bc it is unsafe. I spoke to Nissan which they also said the same thing. car castle refuses to take accountability for this car, disregarding my 30 day lemon law warantee and they refuse any type of communication with me. this car should have never been sold in this condition and is a wonder to me how it even passed the inspection. dont waste your time or your money at this dealership. you'll spend more money in the long run for tows and rental

    I contacted this dealer ship today 8/4 spoke to a Stephanie I was interested in a 2019 c300 Benz listed for 25k when I spoke to her i asked is there any hidden fees she said no defin not ..then she had a guy call me the guy stated the price you see online there will b a 20% fee added to it which will bring the car total to 32k I then texted him asked him why don't you put that online he texted me back saying "I don't own the place "I just follow the rules "

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    3 years ago

    I bought my Mercedes E300 with the Car Castle. Good price, great help to get best APR.

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    5 years ago

    Even under new management in 2021 this place still using the same false advertising method, the price you see is not what you pay.

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    6 years ago

    wish i could give zero stars horrible customer service never has cars on the lot all of their online reviews are fake

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    High Speed Motors

    High Speed Motors

    (15 reviews)

    Do not buy a car here. We were sold a lemon that appeared to have a clean car fax, we brought it…read morehome and within 4 days my husband was stuck on a side of the road with a car that didn't work. Instead of being reputable and fixing the car they fought us the entire way and wanted to put a used part in the car. DO NOT BUY A CAR HERE. This is a bad busines with unethical practices. If something goes wrong you won't speak with the owner or get the problem fixed.

    I was skeptical on the reviews, but I thought what it couldn't hurt. When I first got there seemed…read moreokay since they had customers out. I went shopping around Major World, some places on Queens Blvd, and a few others in Jamaica but it just a bad experiance.But after looking online for a few weeks it seem like ALL the quotes dealerships listed on there website was actually different from how much the car actually was in person. High Speed Motors have a good selection of cars. It's a family business so just go in knowing your budget and how much you can actually afford a month. And with buying cars there is always room for negotiation, generally if the price can be lowered than they wouldnt just let you walk away. The price they listed online was the actually sticker price. So being that said I negotiated until there was no room. I thought the guy that helped me TK was patient. Provided me with carfax, the terms, and took care of what needed to be done. I brought my brother and my own mechanic to check out the car, everything was good. I thought about it for a few days and ended up buying the car. I had the car for 3 months and everything is great! I would recommend giving this place a shot.

    Best Auto Outlet

    Best Auto Outlet

    (55 reviews)

    8 months after purchasing this piece of crap from them, (2018 Jeef Grand Cherokee) the engine…read moreneeds to be replaced. WHY?!?! BECAUSE THE CAR WAS NEVER SERVICED PRIOR TO ME PURCHASING IT! And the warranty they sold me will not cover the cost because they are saying the car wasn't maintained properly. I HAD THE CAR LESS THAN TWO MONTHS BEFORE EVERYTHING WENT BAD! I didn't even have the CHANCE to service the vehicle. And now they are lying and saying I NEVER brought the car back to them or alerted them to any problems. LIARS AND SCAM ARTISTS! I called multiple times. I brought the car in and Rick had their mechanic look at it. Rick would only take the car back if I put more money down and bought another car from them. WHY the xxxx would I do that????? PLEASE BEWARE OF THIS PLACE! ....I think it's disgusting that you can sell a car without checking to see what's going on. I was told the engine oil was changed prior to me picking up the car from you....It was not. The oil was SLUDGE when I checked it because the car wouldn't start. Literal chunks....And not because I didn't do maintenance on the car, because I only had the car 2 months! But because they and their mechanics just don't care what they are selling. And, I'm sorry, but over $10,000 worth of service done on the car literally 8 months after purchase, is not something that just happens! Give me a break. They sold me a piece of xxxx and they know it.

    they are scammer do not buy any cars from them higher price…read morethan average market and defected car how would you feel safe by driving a defected car good luck , take your own risk

    Ideal Auto Body Services of Floral Park - Damage from front  fender

    Ideal Auto Body Services of Floral Park

    (2 reviews)

    PLEASE BE AWARE! CHEN WANG and STAFF. See photos on GOOGLE REVIEWS…read more I had to bring my car back three separate times due to repeated quality issues that should have been caught during basic quality control. On the first visit, the paint job had clear defects in the clear coat--it looked like it was sprayed in an uncontrolled environment. There were also scratches on the door handle that was supposed to be painted, and additional scratches on the rear driver-side door that was meant to be fully refinished. It got worse. The door panel was not properly reinstalled, which caused my window tints to bubble. On top of that, there were new scratches on the exterior glass (about 4 inches long) that were not there before. The customer service was just as bad as the workmanship. The new manager, CHEN WANG, was extremely unprofessional and disrespectful. When I asked them to fix the issues, he became argumentative and even used profanity, making it clear he did not care about resolving the situation. He also admitted that the previous manager, JASON, failed to perform proper quality control. Having to return multiple times for poor workmanship, only to be met with this level of service, is completely unacceptable. I expected a professional job--especially for insurance-related work--but that was not the case. I would not recommend this shop.

    Thanks Jason for helping me taking care of the claim. The process is easy! Stress free, all I have…read moreto do is drop off and pick up the car a week after!

    Car Castle - usedcardealers - Updated May 2026

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