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Captured Memories Videography

3.7 (3 reviews)

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IVYPNW

IVYPNW

(1 review)

Do NOT hire this guy. Run, don't walk, away. I have never interacted with someone who was so…read moreincredibly unprofessional and, quite frankly, just rude. I hired Alexander, owner of IVYPNW Video, as a wedding gift for my brother & his fiancé. I signed the contract in November 2019 for their September 2020 wedding. When COVID hit the venue cancelled the wedding in June. Rather than reschedule the wedding date, my brother & his fiancé decided to move the venue to a private residence in California. I emailed Alexander as soon as the venue cancelled to explain the situation and inquired about a return of deposit. He told me that he would not refund my deposit but was willing to travel out-of-state for an additional fee and expenses (which was understandable). This was initially great news to hear, so I took that info back to the family to see if it was worth the additional investment. We decided to pay the extra money and told Alexander we'd be keeping the original contract date. That's when things went sideways. Alexander it seems had already booked another wedding on that very date. He told me he would try to move things around to accommodate both weddings and then Alexander then went silent for a few weeks and didn't communicate with us. But as the wedding date is closing in, I needed to know if he was either going to show up and video the wedding or refund my deposit - remember he double-booked this date. Alexander became aggressive, accusatory, and threatening. He referred to me as "childish" and unable to comprehend a contract. He sent multiple emails bashing me, my family, and the wedding, using words and language that I won't repeat here. Alexander is not someone I would want around my guests at a wedding or any event. I'm so glad he showed his true self and lack of professionalism before we exposed our guests to this person. Do yourself a favor and avoid a calamity. Chose another company for your wedding or special event. Literally, any other company.

From the owner: Videography/Photography - Events, Weddings, business commercials, real estate, etc.read more

Captured Memories Videography - videographers - Updated May 2026

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