Disappointing Maternity & Newborn Photoshoot Experience…read more
We had a very disappointing experience across both our maternity and newborn photoshoots.
For the maternity session, there was no proper pre-discussion about locations or outfits. We were simply asked to choose from previously taken images, which felt impersonal. During the shoot, the session felt rushed, and the photographer appeared disengaged, as if they wanted to finish early. From a 2-hour session, we could barely select around 10 usable images, which reflects the overall quality. We also noticed technical issues with the camera, including frequent error messages during burst shots.
For the newborn session, we had informed them in advance that we would be about 30 minutes late due to our baby's doctor appointment. Despite this, one of the planned props was removed, which felt inflexible given the circumstances. There was also a significant delay of about four weeks beyond the expected timeline in delivering the edited images, without clear communication or accountability.
After delivery, communication continued to be frustrating. We received emails indicating additional charges if image selections were not made within 30 days, which felt pressured--especially considering the delay in delivery was on their side. At the same time, when we requested a re-edit for one of the selected images, we had to follow up multiple times and did not receive timely responses.
Additionally, some comments made during the newborn shoot were uncomfortable and inappropriate. Remarks about the baby's skin tone and comments regarding the mother's feeding choices were hurtful and unexpected, especially for a one-month-old baby. We expected a much more respectful and sensitive environment.
There was also no prior discussion about props for the newborn shoot -- only a couple of setups were pre-arranged, and we felt limited to those options. Similar to the maternity shoot, the overall photography quality did not meet expectations. From a 1.5-hour session, we could barely select around 15 images, and the editing felt very basic, with some images appearing minimally edited.
Given our experience, the overall service felt unprofessional, inflexible, and lacking in quality. These are once-in-a-lifetime moments, and we expected a much more thoughtful, skilled, and supportive experience.
Also, please don't go based on Instagram followers alone -- our experience did not reflect the expectations set by their online presence.
If you are looking for a photographer who communicates well, provides guidance, and creates a comfortable and enjoyable session -- especially with a newborn -- this may not be the right fit.