One of the worst home technology providers, captivate aka "Sterling Holmes Technology", changes its name and company to evade its obligations to its former clients. There sales agents who make bold claims when selling products that are worth thousands of dollars, but when it comes to maintaining those products, they can't even guarantee their work. If we had known we would need to control every single item individually we would have never considered buying half the expensive products that were sold to us with the intent of making" a sale". To address ongoing issues, they send out service calls and bill repeatedly for the same problem without actually addressing the underlying concern. I would never recommend this company to anyone. I would actually advise people to stay away unless they want to face the same issues I'm currently experiencing with my home automation system. The inability to open massive shades in my living room when the WiFi goes out is a prime example. Their solution is to ignore clients who they perceive as difficult and who bring up genuine concerns. Anyone who pays thousands of dollars for high-tech equipment (a luxury not many can afford) should be able to have their issues addressed adequately and effectively, not gaslit into thinking that it's their fault. read more

Captivate - Security Systems Near Me - Boerne, Texas