His prices are great I got a Veterans Discount , I'm a widow he did not try to rip me off, my…read moreestimate was free and I got 5 estimates he looked at the others and came in lower. He is coming back to fix my soffits and do some painting I need done

Imold is a very special company. We were on vacation in California when our neighbor reached out to…read moreinform us that our house was flooded with 1/2 inch of water. After booking tickets to come back a day early, filing the insurance claim, and reaching out to a handful of restoration companies, we were contacted immediately by someone at Imold. Within an hour or so of the flood discovery, we had an assessment appointment booked for the next business day. One other company reached out about 1 1/2 weeks later, and the rest never even got back to me. I was most impressed by the immediacy of the response, and only afterwards found out the identity of the agent that got back to me so quickly. It turned out it was the owner and CEO of the company, Adam Metauro. A day after we came back, Steve Richelson from Imold came out and did an assessment. Within an hour after we agreed to the company's services, a whole team came and started remediation right away. The company's prices were very reasonable, given the quick response, professionalism and diligence of the entire team. They understood the urgency of the situation. In addition to quickly, effectively and courteously fulfilling their mission, they went out of their way to dispose of a giant dresser, as well as my bedframe, even though neither were damaged in the flood and therefore went above and beyond the scope of work. The big bonus for me came when they agreed to my request to dispose of my 150-gallon saltwater aquarium tank, which must have weighed 300-400 pounds. They sent a whole team of 4 people to remove it, and because it still had a lot of wet sand in it, promised to bring more people the next day. I removed the sand that weekend and they were able to successfully remove it the next business day. I was overwhelmed with Imold's dedication to help out the customer, even if it was beyond the stated scope of work. Most companies typically either charge you for the extra service or offload the responsibility to another company, which would have incurred additional time and costs. When a CEO and owner gets involved in every day tasks, most often it is because of need rather than values. Imold is not a one or two person business, it is a medium-sized company, so a CEO or owner in a company that size clearly has enough people to fulfill all responsibilities. For him or her to get involved shows a much higher standard of company mission, customer service and values-based motivation. It was clear that Adam was involved with my account and situation from beginning to end. He was copied on nearly all the emails sent from the team, personally authorized a number of special requests, which included the aquarium (saving me hundreds of dollars), the aforementioned other heavy items, and flexibility on payment terms. Finally, Adam himself stepped up to the plate to fulfill yet another one of my requests, which was for expedited access to all the photos of the damage and remediation work, making an exception to the company protocol that all photos would be released upon project completion. Adam understood that I needed the photos earlier rather than later so as to move the insurance claim process along, so he not only authorized it, he ran the report himself and sent it to me the same day. It was an incredible feat, it made my day and I will be raving about it to my family and my personal and professional network for decades. A company that helps and supports you in a time of need is a very special company indeed. It was clear that Imold's ultimate company mission was to make life, for a customer already experiencing a difficult ordeal, better, easier and happier. Imold is clearly my Best Company for 2026 and a leading candidate for Best Company I have ever hired.

My first experience with a patch of black mold - which was in a bathroom I've never used !!…read moreI called and got an appointment the next day. Scott Livingston came to do the inspection. He is an extremely knowledgeable professional. He tested the area to make sure it was not wet from a leak, checked to make sure my Thermostat had the Fan on AUTO (which it was) and determined it was from high humidity levels, most likely from the air conditioner. He also suggested the best way for me to clean it off !! Thank you Scott.

I had a pipe break that flooded my master bedroom. Fortunately, I'm in real estate and knew to…read moreimmediately turn off water to home and begin extraction immediately. I called another extraction company, big mistake, that came and spent 45 minutes writing up a big proposal rather than removing water on the T&M rate I was quoted over the phone. I ended up removing the water myself, Lowes carpet cleaner, pulling carpet, pad and putting holes in the wall. All looked good but to be sure I called ServPro and Mike DeDonato came to my home between other local jobs to take a look. Mike did moisture tests and an inspection of all areas and provided instructions to me to complete the project. How often does someone simply do the right thing and help you out, He wasn't pushing for a huge contract but, I work in Commercial real estate so everyone I know is now getting Mike's contact info...

I have worked with Servpro in the past... they were very professional. They did a great, efficient…read morejob. I felt secure that the water and mold remediation was taken care of. Melissa, Phil and his crew were great in 2008 with a burst pipe that caused flooding. Now we have hurricane damage and are looking forward to working with them again. Melissa was very kind and efficient and got us an appointment in a more than reasonable time frame.

Jordan from Captain Steamer just finish cleaning our area rugs. We received a reasonable quote, he…read morephoned prior to our appointment, he was on time, he was very professional, did a great job and was less than the quote. The area rugs look like new. Captain Steamer is also available in case of emergencies. What more can we ask for.......... Thank you Jordan

Captain Steamer of Cape Coral 5-15-24: We needed our living room and hallways carpets cleaned. We…read moredecided to use Captain Steamer who was referred to us by some other friends. We called to set up a time and date and estimate on this job. They were very easy to talk to about all we wanted done and they were straight forward on their estimate. They arrived at exactly the date and time they were scheduled for, they even called us ahead of time so we would know exactly when they were going to arrive. The Technician that arrived was Jordan to take care of moving all furniture and running the cleaning machines. Jordan was very friendly and moved the heavy items quickly and with ease. He was very professional, polite, and knowledgeable of what he was doing. I have to say he even brought our trash cans back in from the curb when he arrived. He prepped two large stains to help get the carpet looking better. He was done in about an hour, moved all items back, loaded up his equipment and we said our goodbyes. We stayed off our carpet for about four hours so it could dry. Once the carpet was dry it looked new and stain free. This company was excellent to do business with and we would not hesitate to use them again. I give this company 5 out of 5 thumbs up for the great job they did. If you need carpet cleaning done give them a call, you won't be disappointed. See you At My Next Adventure Gulf Coast Terry

A Story of a Mold Problem--and the Team That Stepped Up…read more I recently purchased a small condo on Marco. island. I thought the condition of the unit was acceptable; Instead, mold was uncovered something no homeowner wants to find: **hidden mold**. The discovery was unsettling--emotionally draining, I needed help fast. Their mold inspector didn't hesitate. Call First Response, he said. They're honest, professional, and they do things the right way."* That recommendation became the turning point. The owner, Josh Phelps, reviewed the inspector's remediation plan and responded with a proposal that was refreshingly straightforward. No up selling. No inflated promises. Just a clear outline of what needed to be done and how much it would cost. With that, the plan was set in motion. On the scheduled day, Josh's team arrived right on time. They weren't just prepared--they were respectful, patient, and confident in their work. Every question was answered without hesitation. Every concern was met with reassurance. Their message was simple: *"When we're done, the mold will be gone."* And they delivered on that promise. The final Post‑Remediation Verification (PRV) report confirmed it: Mold removed. Air clean. Promise fulfilled. In a world where customer service often feels rushed or impersonal, I found First Response to be a rare exception--a small family business that still believes in doing things the right way. For me, First Response wasn't just a service provider. They were the steady, trustworthy partner I needed during a stressful moment. Hopefully you will never need their services but living in Florida it is almost a given that mold will be knocking on your door. If does call First Response.

Awesome company. Made this nightmare much more manageable. He is local and came quickly to assess…read morethe damage and immediately took action. I couldn't be happier with the outcome and professionalism. Would highly recommend.

Use caution with this company. After looking at our home for repairs, receptionist Andrea…read morecompletely stopped responding to our messages and texts. We never even got an estimate for repair or a report on the findings.

Brian Hurford of True North Mold Remediation SW FL is one of the nicest men I've talked to in my…read moresearch for mold remediation. He explained everything they would do and was quick to respond to any questions I asked via text or email quickly. Very professional and I highly recommend his services.

We had Danny repaint our kitchen and bathroom cabinets. The job came out amazing and we are very…read morehappy with his work. He was on time, worked very clean and his attention to detail was appreciated. I would highly recommend Danny and Jacobites Painting.

Danny Ramirez was EXCELLENT! A true perfectionist, Danny did our drywall/painting repairs after…read moreIan, and I couldn't be more pleased! And his prices are excellent, I HIGHLY recommend him!