Exterior Clean but the parking lot has some pretty bad potholes. Interior Clean, but door was propped open and there were two large wasps or hornets that seemed to have appointed themselves to be the door greeters. Food I ordered my meal (2 piece fish, double coleslaw, no hushpuppies, sweet tea) in drive thru. But wait time was so long (car in front of me should have been asked to pull ahead) that I parked and went inside. The coleslaw had way too much dressing. It was so soupy that it looked like a big mound of grits or blue cheese dressing. See photos. I asked for 2 replacement sides and returned the hushpuppies the forgot to omit. The cashier seemed to think that I was complaining that it had too little green cabbage and that it was too white. I explained to him that it looked like there was too much dressing, not enough cabbage. In addition, the fish was extremely thin / tiny. It looked nothing like the fish I had on my recent visits. When I took a bite, instead of being flaky, it was tough and had a very strange, papery consistency. In fact, it didn't look, taste or have the mouth feel of any fish I've ever eaten. I suspect it was freezer burnt. The replacement broccoli was unseasoned and microwaved / mushy to the point of being inedible. Tea was so warm that it immediately melted the ice causing the tea to be watered down. Customer Service The cashier was polite, but seemed new. The manager (who was in the dining room taking his break) was very friendly and apologetic and even acknowledged that too much dressing had been used in the slaw. I interacted with the manager only because he called out to me from across the dining room to inquire about the problem after observing me standing at the counter waiting on the replacement sides. Overall Overall - no exaggeration - this is the worst meal I've ever had at any Captain D's location. I had a few more errands to run and didn't want the food smells trapped in my car, so after less than 5 minutes, I actually went back inside and to dump the food. I wound up trashing more than 95% of my meal. I had 2 bites of fish, and I only ate 2 of the french fries because they were piping hot, but with no salt / seasoning and just not worth the fat / calories. I was highly disappointed with this meal / experience - especially since I'd had two really good experiences with this location recently. This occurred on April 20, 2025 at 7:05pm. read more

Captain D's - Look at my Nov 2024 photos and compare them to this monstrosity. Fish is now the about the diameter of my thumb. - Seafood Near Me - Marietta, Georgia

It says alot about a place when you tell the cashier you haven't eaten there in 5+yrs & they tell you they grew up in the area & passed the location a hundred times but never ate there until they started working there then they realized why they never ate there. SMH! The cashier seemed efficient except for when the drive thru got a little backed up & it sounded like no one was getting the correct orders. The lobby backed up too & one couple commented 1 person got a breadstick instead of hushpuppies & the other didn't get either. When they asked the cashier who asked the cook, the cook responded he didn't have any hushpuppies ready. Not sure why he didn't say anything or at least be consistent since the 2 meals were on the same check. The last guy who was there that had waited a very long time, got his food & his potato was not cooked so he returned it to the cashier & said could I just get fries, the potato isn't cooked. The cashier told the cook & the cook asked why so the cashier said "cause he said it tastes like sh*t". The customer asked the cashier to not say that especially to the cook because he'd be concerned about whatever he would get in return. The cashier said it was ok, he could say that - the customer didnt feel the same. The portion size was lackluster- I'd call their fish " fish fingers" because they are super skinny strips of fish. The grease is also a huge factor. Like the food leaves a film in your mouth. The soda was not fizzy but acceptable. I ordered Cole slaw & broccoli - both were good for what they were. But, all that aside, the BIGGEST issue during my visit was the # of times the workers used profanity or degraded the customers in the drive thru. Like OMG! I heard "F*ck" no less than 15x, "B*tch" made its appearance as well as probably 20x "Sh*t" was yelled out. The person from the back who appeared to be in charge since he told a guy hanging out at the counter that he had previously hired him got the top prize for "Mother F*cker". It wasn't me that I was worried about, it was the 10yr old girl there with what looked like her grandparents who shook their head when the little girl reacted to the profanity. Truly NOT acceptable in the workplace. I get it, it may be the area, the typical customers or the workplace friend vibe, but that type of behavior is best left to the street not the place of business. Matter of fact when I entered & came to the counter the cashier was taking a drive thru order but he cut them off & came to assist me. He said "I've had enough of them, I don't have time for them they gotta get it together then we can talk". Maybe he was confused thinking I was on his team but if he said that about a faceless customer in the drive thru then I'm sure he say that about the ones dining inside. All-in-all a pretty cr*ppy dinner experience that left me feeling greasy from head to toe. Like the cashier, I probably wouldn't eat here ever again. read more

Captain D's - Little fish fingers! Cute to look at but 100% NOT worth $13 (with a drink) - Seafood Near Me - Marietta, Georgia

I would avoid this Captain D's. The service and quality of food has declined in the last several years. I order the 10 piece family fish strips, some of the strips were under cooked and some were cooked properly. The sides were fries and okra both were undercooked. The fish strips that Captain D's has been famous for has changed. The fish strips have changed to some processed fish, much like processed chicken nuggets. BTW: it doesn't taste like fish anymore. We had to throw it away, its just awful. read more

3856 Austell Road SW, Marietta, GA I stopped by the location in Austell Georgia today and waited a while to place my order. I ordered Fish and Garlic Butter Shrimp which was on the order board in the drive thru for $5,99. After I went through the entire order I was told there was 1 side and I added fries for that side. Then I was told (and I quote), "We aren't serving that right now because we just got it in." I said, "Nevermind then. I don't want anything." The response was simply, "Have a nice day."This is the norm for this location. They never have the specials but only the fish. The parking lot of this shop also has massive potholes and they have been there for years. I find the employees to be rude, uncaring, and at times obnoxious when they say such things as "what's the matter wichew?" I used to like Captain Ds food but this franchise has ended that. Please consider closing it down and opening a location somewhere near Marietta Georgia that actually goes by your corporate standards. I am also reporting this to corporate. read more

I ordered Captain D's Deluxe Seafood Platter and received the wrong order and noticed this when I returned from my 20 minute drive home. I returned to the restaurant, another 20 minute drive, and watched one associate, Shannel, who took my order, scold the cook for making the wrong order. Shannel explained that she was having a bad day, and she had the most obnoxious attitude. I will not patronize Austell Captain D's again until Shannel is no longer employed at that location. read more

I'm so aggravated! I ordered my usual Giant fish sandwich for lunch. The bread was hard, the fish was old and chewy and minimal fries was cold. I've eaten at this location several times but never have I received such horrible food. read more

Captain D's - Giant Fish Sandwich - Seafood Near Me - Marietta, Georgia

This place is slow. For every car in front of you that's about ten minutes extra you'll wait. I've been here five or six times and everytime I end up waiting long and longer. You can honestly get faster service by just calling in or ordering from a restaurant. You're going to pay about the same amount of money anyway. read more

I got a Doordash order yesterday, the presentation of the food was great. The hush puppies are alright, the batter on the fish was really full of oil. Unfortunately the food at this place has given me terrible food poisoning and I've been vomiting all morning. I wouldn't reccomend it unless you're used to eating this amount if fried food thats full of oil. read more

OMG!!! These people are the worst! I arrived at 9:56, on Halloween night, the cashier and some young man was in the drive thru window and seem to be doing something very inappropriate. Once I made it to the speaker, no one would say anything. I was ordering food for my friend's mother and was running late. So I drove around to the window where this young lady would not make eye contact.... Kept looking towards the back, the same young lady that seem to be doing something inappropriate at the window earlier with some young man. She finally open the window and asked what I wanted, they were closed, I asked for her name and the manager on duty. She gave me Emily while covering her name tag, slammed the window and slinging her wig as she walked away. The manger never appeared. At this point I didn't want to order anything. I will be calling a manager today. Update: After speaking with Leo the general manager just seconds ago, I now know exactly why this place is being run this way. He started off being argumentative, when all he has to do is pull his camera to see what happened. Contacting Corporate! read more

This place is so dirty! Do they have change the oil they fry the food in? All my food was soggy and greasy. I could not eat any of it! The floors are so greasy you slide on them and the table was dirty. There was no one in there but my hubby and I. I won't even mention the bathroom! The health dept needs to shut this place down. read more

Potato was lumpy supposed to be fully loaded...not it was not cooked as u cansee by pix. Shrimp wS over cooked almost burnt. Very disappointing! read more

Captain D's - Potato baked very lumpy - Seafood Near Me - Marietta, Georgia

My second time here. Same experience as before. Long wait in drive-thru. So other than my food being hot all I can say is.... Slow Slooow Slooooooow My stomach is touching my back. Sloooooooooooooooow Pack a snack. read more

Captain D's - 2pc dinner. 4/25/17 - Seafood Near Me - Marietta, Georgia

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Ordered Oreo Cheesecake, paid for it, never received it. Rest of my order was ok. Not the best captain D;s I've ever had but sometimes I crave the catfish. read more

I would like to know if captain Ds think we crazy or does the cook know the difference in chicken and fish. This is the 2nd time it's happened and because you close @ 8:00 I'm stuck... and hungry! Why in the heck would I go to captain Ds to order chicken... I asked for fish... I mean I'm a pescatarian I don't eat ANY land animal... this is so disgusting. That maybe another reason they keep the door locked. Along with waiting nearly 35 mins and not so great customer service... you would think... they would give you WHAT YOU PAID FOR... Lol read more

Captain D's - Fake ass fish... oh it's chicken - Seafood Near Me - Marietta, Georgia

I order 2 giant fish sandwich combos and an extra side of okra. The only thing that was edible and fresh was the side of okra. I get home and deconstruct the fish sandwich because I know the breading is too thick. The fish was clearly old and had been sitting for quite some time. What I wasn't expecting though was brown lettuce. Brown. Like you looked at that and actually made it for someone to eat seeing that the fish was old and the lettuce was brown?! And to add insult to injury the bread was laughable. The top bun was ok a little stiff, but the bottom bun was like cardboard. My flabber was all the way gasted. Why are you all open and doing business serving this mess?! Where are the standards?! There is absolutely no way you all have passed anybody's health inspection serving this garbage. No. Way. Absolutely disgusting. We threw the food away. read more

Fuck Captain D's . All location has went down tremendously.... From quality of food and service

The service was great. The manager doesn't know any strangers. The food was what I expected....delicious!! The restaurant was very clean.

The manager was extremely rude and confrontational. I stop by the drive through to make a order while on the phone with my wife. I was telling my wife, never mind in a conversation we were having the manager must have miss took it as If I was talking to him. So when I went to make my order I was saying hello hello ' cause I thought he had went away and he came back to the mic saying hello hello what what do you want You said never mind. so I pulled around to the front and knocked on the window to have a conversation with him about the manner in which he spoke to me, But he continue to be disrespectful, so I just walked away. I'm pretty sure this is not the way you train your staff to be especially a manager. Someone should definitely retrain this person before you guys lose a lot of business. my visit was around 4:30 in the afternoon of 10/07/2022. read more

Almost 3 years since Covid disruption. Why can't they open up inside for dinning? Tired of Drive Thru. Food is good but no inside - no business. Come on, get your act together and let us in, or just announce that you are going to be drive thru only. Enough is Enough! read more

Still the most horrible place. Today, I went in the dining room and ordered (to-go) the new $4.99 meal--ond piece catfish and six butterfly shrimp with fries and colesaw. The food had been sitting in the back for a long time. The colesaw was room temperature and the fish and shrimp were cold. Looked like prop food. This fiid is eligible for food poisoning. No I do not recommended. Actually, I am going to respond to their corporate office. This restaurant should be closed. read more

Awful place and people with the exception of the young man who was giving out the orders. Manager has no customer service experience and needs training. I ordered my meal and asked for verification of what I ordered and was told "that's what I said?" Went to the window and asked for a manager and was greeted by the wonderful non manager who said that he had heard this person and they were not rude? I said that he needed to be mindful of how they speak to people? Then I was asked if I wanted my money back? Why would I sit and wait and then want my money back? I did advise that the customer is always right even when they aren't and the manager slammed the window closed on me! Do yourself a favor and not visit this non customer friendly restaurant as the chik filet is across the street. My pleasure is not in their books and don't care? It is lent and a lot of people eat fish on fridays but not at this location. It was 12:30 on a Friday and three vehicles were there? They were rude to the woman behind me also as I heard the response they gave her. Look forward to more complaints or a huge decrease in sales. I will NEVER go back! read more

The food was good, hot, and fresh even though it was a little greasy. Friendly service too!

Quick service at 1 pm. Ton of food for a low price. I paid $4.99 and got four pieces of shrimp, a large piece of fish, a crab cake, two hush puppies and two sides (cole slaw and fries). I think I had an option to get a piece of chicken instead of the fish. They even brought the food to my table after I placed my order. read more

Captain D's - Seafood Near Me - Marietta, Georgia

Worst place ever Customer service is lacking and even the manager Leo was extremely rude and said I don't care what she thinks when my husband voiced my concerns about poor customer service I will never go to this Captain D's again! read more

This location gets a bad rap. I had the senior dinner of blackened tilapia and it was great. Sure there was a wait at the drive-thru but, They got my order correct and it was very good The fish cooked well, rice good, Great homemade tartar sauce on the side. Okra was not greasy, the slaw was good, For 5.69 a very good deal. read more

This location has the WORST people working the front counter. They are all unfriendly, never smile and just not pleasant to interact with. The manager is a nice guy but he's working the back kitchen whenever we stop in. Their VIP club is a joke and the front counter girls do NOT like registering your order on your membership. Absolutely terrible customer service! read more

This place is unbearable, our 3rd time here waiting forever for food. Got tired of Drive thru backed up and waiting, so actually went inside for takeout this time and is even worse... No wonder these corporate places fail.... Lazy workers walking around like they are going outta their way to serve you... read more

Always hot and fresh food! I do not mind waiting in the drive thru for hot food. Cashier at window is always friendly.

I'm sitting here in the drive thru waiting for my order VERY upset, no one told me there was a 10 minute wait AHEAD of time