Staff unfriendly and unapologetic about being out of the normal oil I use. Told we cannot see…read moreanother stores inventory. Basically take it or leave it attitude.

The people who work there are slways very helpful, attentive, and straight forward. I use them…read morefrequently.

TWO NIGHTS AFTER CHRISTMAS by JAVIER D…read more 'Twas two nights after Christmas in the southwestern sand the family did travel back to their own land. The air was cold, the hours did while, songs were sung as uncle Sammy counted each mile. The children did snack on cereal bars, and when Javier drove they passed all the cars. Sharon and Sarah slept with their noses in the air, Maddy used fingers to comb Abby's hair, When under the hood there arose such a clatter, The dashboard was quick to tell what's the matter. "The alternator's busted, it belongs in the trash!" The hotels and mechanics would be counting their cash. The car went no further than DQ in Ozona. They would not make it home from ole Arizona. But what to their surprise on the iPhone did query, but a guy with a Napa, like an auto parts fairy. He was closed for the night and 'twas a Sunday, but that made no matter to him he did say. He would turn on his computer and sell them the part. He would go out of his way and show them his heart. "Ya'll are here, in Ozona?" He sounded surprised, "Only in a small town", they would later surmise. With a shuffle and a grunt he smiled a big smile, "you'll be back on the road in a very short while." It took longer than expected they thought they'd imposed, but through it Vince smiled, his face quite reposed. He sold them the part, the sockets and soap, those things in skilled hands gave the girlies some hope. Bryce, Cammy and Aili ran around while they toiled, not by the suburban, would playtime be foiled. They wrenched and they pounded on the serpentine belt, almost impossible at one point it felt. At the end it looked easy, as it certainly should, no one overstressed, yet not feeling too good. As Texas laid ahead, almost half of the state, it seemed four more hours their beds would await. Had it not been for Vince and his generous heart they would be in Ozona the next day to depart. So let it be known in all of the land, if you ever have trouble out there in the sand, if your luck is mixed and your car's broken close by, there's no other place better you're likely to try. This family shop truly goes out its way, to make sure you and yours can be on your way.

We got stuck on the road with air brake hose air leak, the Man helped us in no time, answered the…read morephone right away and was able to open the shop after business hours. Found the part we needed and installed quickly. were back on the road in the same hour. if you got stuck in this area and need qualified mechanic , call Hernandez truck mechanic he's the one who can really help!

Where to begin.... We had 2 fifth wheel tires blowout on I10…read moreappx 15 miles from their shop, around 5 pm. Luis was on site so quickly, we were amazed. The tires were melted on to the rims, and he "RASSLED" them to victory, in sweltering heat. The service cost was beyond reasonable. Thanks, you saved our first day of vacation! Please relocate to Austin; our charter companies need pros like you

Oscar is awesome, if you are lucky enough to meet this guy on the side of the road near Ozona like…read moreI was you will thank God for it. Got me and my RV on the road again as fast as he could and the price was fair for what it was.

EXCELLENT SERVICE! Truly runs his business 24 hours a day. Paul was very friendly, helpful and…read moreprofessional. He did not have our part in stock and even had us running back down the road within half an hour of assessing the problem. He is NOT at all the kind of business man looking to price gouge someone in a jam. His service fees were very reasonable in my opinion. He gave us some good advice on driving routes as well as spare parts to get and carry with us for those "just in case" times. Dealing with this business, ending up being the best customer service experience I have had in quite some time. Very thankful I came upon Paul's number and got to meet him.

Not sure about the parking here…read more Is it open? Yes. Staff, yes. Merchandise, yes. In Sonora, TX (76950), yes. (2023)

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Great locally owned business that has been in business for over 50 years!! recently switched from…read more carquest store to carrying AC Delco. Friendly, helpful and thru carry a wide variety of parts and also have a very competent service department. They have helped out many times over the years.

Jazz , was very determined to find me the right part for my car ,she was courteous professional and…read morewas able to help me and saved me alot of money. Thanks for all your help!

Aiden replaced a brake light that was out on my car. He also recently replaced my battery. He's an…read moreawesome employee. I've never had a bad experience at this store.

Last Friday I had my car serviced at Toyota and during the inspection the Technician annotated that…read moremy battery failed the test they administered. While it had been about three years since I had the battery replaced, I didn't quite like the $155.00 price tag the Front Desk Associate quoted me for a replacement. Sooooooo on Tuesday I went to AutoZone for a price comparison visit and asked the Associate if he would provide a quote for a new battery. BEN informed me that the battery prices were similar, BUT that he would price match any price that was lower. He then picked up his personal cell phone and went to Wal-Mart's website and found a battery for "$93.76", and then he proceeded to ring up my new battery! What's more, when he attempted to open my hood to replace the battery he recognized the latch "thingy-ma-jiggy" was broken, which prevented him from fully opening the hood. He went inside and came back out with a MacGyver-looking scissors which he used to pass through the grill of my hood to catch the hook on the broken "thingy-ma-jiggy". Well by this point I am beyond "awed" as I gave the Toyota Service Receptionist a play-by-play account of what BEN did to open my hood, which was "fully-functional" when I visited their Service Department on Friday (lips pursed). While BEN worked with his rubber mallet to dislodge the battery which was severely corroded with acid from it's docking station, I frustratingly secured a "please bring your car in at 1pm" appointment with Toyota. After it was all said and done, BEN installed the battery and he added some petroleum jelly looking goop to the battery to prevent further corrosion. Thank you BEN for your willingness to go ABOVE AND BEYOND the call of duty. You--and your rubber mallet--are greatly appreciated. While I did have to wait 40 annoying minutes in Toyota's Waiting Room, they did fix my broken hood. Until the next car emergency ***