Third time back here, and I am amazed at how professional and friendly pretty much every employee…read morehere that we dealt with was... I should've done this review two weeks ago when we were there, but Alessio (?) and Kat at the front desk were fantastic. Cecilia recognized me from before, and continued to provide exceptional service in the breakfast area. Landscaping was pretty with spring annuals, providing color, pansies, and tulips. Room was comfortable and I stay here with seamless. Until next time.....

There are not a lot of places to stay that are decent in this section of LI. I've been to some…read moresleazy hotels. This is not. The rooms are very nice with a heat lamp in the bathroom, a magnifying irritation and plenty of receptacles to charge devices. The TV had an ample amount of stations. The room was very clean and the cleaning service the second day was just as good. I left a $5 tip and I received a thank you note. NEVER before has that happened and I stay in a lot of hotels. Sweet. I do wish they had a full length mirror. It was noisy with a huge group occupying most of the rooms. Some were hanging out outside as these are outside rooms but there is a huge covered walkway and 2 elevators for 5 floors. I spoke to the front desk and she told me if it was late to call the office as they have security. Needless to say, it was much quieter the next night. Breakfast was included and decent. It had the usual but the oatmeal was awfully thin. They had eggs, turkey bacon and potatoes. The waffles had enough toppings and coffee came from a machine where you could select strong, medium or weak coffee which I appreciated.

Stayed here a few times now as I had to be in Rockville Centre and Hewlett at break of dawn for…read morework. The location is quite convenient and easy to find as it is on a corner of a major highway/intersection. Initial impressions this is your standard looking HIE although parking seems a touch sparse for the size of the hotel. I have never had to park elsewhere but it has been close to capacity every time. Check in/out was a breeze. The room was nice and clean (and comfy). Two outlets free just above the work desk (could use more but 2 at least is good). Wifi was good but at times inconsistent. In my speed tests the average was about 4mbps down and just under .5mbps up speed. There was times that the bottom dropped out but not for any length of time that prohibited me from connecting to client locations to do work. There is plenty of stuff (food options, big Key Foods grocery store across the street) within a really short driving distance.... walking ? not so much (but the LIRR is probably only a 10 min walk) Amenities: microwave, fridge, TV (a little older), hair dryer Complaints? the TV remote was so worn you could not read the numbers, and the battery cover was falling off (very minor issue), the water pressure was not great - even on the super soak full blown shower setting (although temp was consistent and nice n' hot) Breakfast was pretty nice. They had pre prepped omelet things that made it easy to make a fast food style breakfast sandwich. There was bacon, sausage patties (a bit bland), cereal, a pancake maker (was on the fritz), and a fridge with yogurt. So grabbing a good ole chobani on the go was a plus imo. The coffee was also surprisingly decent. This was nearly perfect for the overnight business trip. I would stay here again no problem. Work picked up the tab - $152 for the night.

Not sure this is Holiday inn anymore…read more Anyway, I was there a week. They never cleaned even though I called up after the first night to tell them I had spilled some coffee on carpet and some on the side of the bed sheet. They said they had no house cleaning at that time but I figured they'd send someone the next day. Nope. Went down and pinged then on that a couple of days later. Nothing. From what I hear, cleaning is now done much more infrequently everywhere but christ! The inclusive breakfast was lame. I can't believe I spent over $200/night for this.

Sunny was so lovely upon our arrival, waiting for us at the front desk. Truly great customer…read moreservice, will be back!!!

(3.25 stars) We stayed here for three nights and found it to…read morebe a somewhat mixed bag. If nothing else, Best Western Mill River Manor is convenient. It's located right across from a train station, and there are a lot of restaurants, stores, etc. in walking distance. Staff were also nothing but kind and courteous. Though renovated in recent years, this is an older motel (all rooms accessible only from outside), which makes the nightly rate seem like a reach. However, factor in free breakfast, free parking, and the aforementioned location, and it becomes more palatable. Our room was clean, and, thankfully, everything worked as intended. Between random sirens and people walking around outside all the time, it wasn't exactly a quiet stay, but that was to be expected. Be forewarned that the beds here run firm, which may make sleeping difficult if you're used to a softer mattress. Overall, Best Western Mill River Manor served our needs. It's unlikely to impress you, but if you're simply looking for a place to lay your head that isn't incredibly sketchy, it will fit the bill.

Location is easy to get to, right on Sunrise Highway. Easy parking in the rear. Facility is…read moreequipped with swimming pool and also offer continental breakfast. Staff is very helpful. Rooms appear to be clean and they have plenty of towels in the room. Bathrooms are nice and have alot of channels on the tv. Rooms equipped with blow dryer and coffee pot with amenities. Offer rooms with 2 beds. .

Honestly I don't think I'll come back the cleaning staff rude as hell I stayed for 4 days every…read moremorning these ladies come and bang on your door screaming if you checking out like people come here to relax amongst other things but do your home work from the front desk they should have a list of people who are extending or vice versa you banging down people door randomly screaming you want to get your room clean is crazy as hell and the manage is wild disrespectful

This is the most disgusting motel or hotel I have ever stayed in and every room they sent me their…read moreis customer in the room .I have stayed at many different hotels/motels and this motel is by far but i never found anyone in the room busting some bitches ass. Room was filthy, Roaches in the bathroom. Hairs on the bedsheets. Paint peeling from ceilings.TV did not work at all. We slept in our clothes at the end of the bed, as we were afraid to sleep on what looked like dirty sheets. So much drug activity going on all night, people peeing in stairwell, homeless people sleeping on sidewalks in front of rooms, emotionally disturbed/drug addict lurking around rooms and vehicles. All this luxury for $200 per night. Washed my face with a towelette from my travel bag in the morning. Too grossed out to shower. DO NOT listen to anyone who is praising this place. They must be getting paid for their compliments. Truly horrible experience.

I have to disagree with Terra here! Yeah, the Sunrise is nothing special from the outside (it used…read moreto be a Clarion or something equally budget-y) but it's been recently renovated and the rooms are actually very nice. Ok, so I'll preface this by saying that I get an airline discount since I am a Flight Attendant. So I've never paid full price, in fact I don't even know what it is. And they don't nickle and dime you to death. This hotel is extremely popular with airline commuters. There are flight attendants and pilots who stay here on a very regular basis - so much so that they know everyone who works at the hotel. I've only stayed at the Sunrise 3 times, but I'd definitely go back again. The hotel staff is very friendly and they treat us well. As said above, the rooms have been renovated. They are very nicely decorated (for a budget hotel) - in warm gold tones. The bathrooms have marble countertops. There is a mini-fridge, coffee maker, and microwave in every room. There is also FREE high speed internet in every room, which to me is huge. The beds are very comfortable - honestly the mattress rivals the heavenly beds at Westins. The hotel is directly across from the train station if you need to get around. There are is shopping nearby (I believe Target, TJ maxx, etc.) and a grocery store all within walking distance. I've gotten chinese and italian delivered. They offer a typical budget hotel free breakfast in the mornings. There is a free shuttle service from JFK every 30 minutes. I'm not sure about LGA, you'd have to call them and ask. They will also take you to a gym (I believe it's a Bally's) at no charge. So this hotel has everything that airline commuters want, and we stay in alot of hotels - clean rooms, comfortable beds, food nearby, friendly staff, near the airport, and a reasonable price.

Happy to say, things are improving here! Internet has gotten a LOT better, breakfast, while still…read morebasic is ample enough and their bagels are among the best I've ever had! I still want them to get new pillows...that's my only gripe! :)

This place was doing ok until I came back from dinner to find out they only make up the room if you…read moreask them to. I had asked at 4 pm when I saw my room was not serviced and was told it would be taken care of. I get back at 10 PM and there are fresh towels in the bathroom but the bed has not been made. I called the desk and they say requests for housekeeping have to be made before 2 PM. also, there's a piece of paper on the desk that boasts of how clean the room is going to be put in the last paragraph mentions the room will only be cleaned every five days unless requested. So they got me on that. but when I requested the service at 4 PM the person at the desk did not tell me it was too late to request service. He said they would take care of it. calling the desk tonight I was told to talk to the manager in the morning this place cost over $600 for two nights, unbelievable and unsatisfactory

Staying here right now, for two nights.. front desk PIA, not very friendly... or compassionate. No…read moremanager at the location when needed "was on schedule " but then "took a personal day". Silly rules they have that make no sense... only two room keys, really? And offer newspaper "weekend paper" not specify Sunday , so basically no Sunday newspaper, Forget all that I'm eating breakfast pretty nice set up for free breakfast or included in room price... but cockroaches running around my feet not cool... may want to rethink staying here.