Third time back here, and I am amazed at how professional and friendly pretty much every employee…read morehere that we dealt with was... I should've done this review two weeks ago when we were there, but Alessio (?) and Kat at the front desk were fantastic. Cecilia recognized me from before, and continued to provide exceptional service in the breakfast area. Landscaping was pretty with spring annuals, providing color, pansies, and tulips. Room was comfortable and I stay here with seamless. Until next time.....

There are not a lot of places to stay that are decent in this section of LI. I've been to some…read moresleazy hotels. This is not. The rooms are very nice with a heat lamp in the bathroom, a magnifying irritation and plenty of receptacles to charge devices. The TV had an ample amount of stations. The room was very clean and the cleaning service the second day was just as good. I left a $5 tip and I received a thank you note. NEVER before has that happened and I stay in a lot of hotels. Sweet. I do wish they had a full length mirror. It was noisy with a huge group occupying most of the rooms. Some were hanging out outside as these are outside rooms but there is a huge covered walkway and 2 elevators for 5 floors. I spoke to the front desk and she told me if it was late to call the office as they have security. Needless to say, it was much quieter the next night. Breakfast was included and decent. It had the usual but the oatmeal was awfully thin. They had eggs, turkey bacon and potatoes. The waffles had enough toppings and coffee came from a machine where you could select strong, medium or weak coffee which I appreciated.

Not sure this is Holiday inn anymore…read more Anyway, I was there a week. They never cleaned even though I called up after the first night to tell them I had spilled some coffee on carpet and some on the side of the bed sheet. They said they had no house cleaning at that time but I figured they'd send someone the next day. Nope. Went down and pinged then on that a couple of days later. Nothing. From what I hear, cleaning is now done much more infrequently everywhere but christ! The inclusive breakfast was lame. I can't believe I spent over $200/night for this.

No Holiday here. We checked in for an overnight stay, thank God just one night. Upon arrival we…read morecalled the front desk because our air conditioning was not working. Maintenance came up and confirmed that it was broken. He told us he would look into getting us moved. This never happened, but we had an affair to attend having already waited an hour. Suffice to say we did not sleep well at all. Next morning it was powdered eggs and soggy sausage. On a good note the place is clean but with the musty odor of old. Stay here if you must, but I'm sure there is better around.

Sunny was so lovely upon our arrival, waiting for us at the front desk. Truly great customer…read moreservice, will be back!!!

(3.25 stars) We stayed here for three nights and found it to…read morebe a somewhat mixed bag. If nothing else, Best Western Mill River Manor is convenient. It's located right across from a train station, and there are a lot of restaurants, stores, etc. in walking distance. Staff were also nothing but kind and courteous. Though renovated in recent years, this is an older motel (all rooms accessible only from outside), which makes the nightly rate seem like a reach. However, factor in free breakfast, free parking, and the aforementioned location, and it becomes more palatable. Our room was clean, and, thankfully, everything worked as intended. Between random sirens and people walking around outside all the time, it wasn't exactly a quiet stay, but that was to be expected. Be forewarned that the beds here run firm, which may make sleeping difficult if you're used to a softer mattress. Overall, Best Western Mill River Manor served our needs. It's unlikely to impress you, but if you're simply looking for a place to lay your head that isn't incredibly sketchy, it will fit the bill.

Location is easy to get to, right on Sunrise Highway. Easy parking in the rear. Facility is…read moreequipped with swimming pool and also offer continental breakfast. Staff is very helpful. Rooms appear to be clean and they have plenty of towels in the room. Bathrooms are nice and have alot of channels on the tv. Rooms equipped with blow dryer and coffee pot with amenities. Offer rooms with 2 beds. .

This motel is involved in human trafficking, there was a hidden camera in the alarm clock in my…read moreroom. The manager a over weight Indian man was rude to me yelling at me on the phone. Saying I didn't pay when I already paid. Trying to get me to pay twice. Then he told me I should pay $600 for the room I always pay $165 for. And the front desk clerk gave my room key to a man. And the man came into my room when I was on the balcony. When I told the owner he called the cops and had them do a welfare check on me. Then told me I had to leave the motel because the cops did a welfare check on me. Because I complained about the man coming in my room. The owner installed hidden cameras in my room and listening devices. They enter my room when ever I left. The motel is dirty theres roaches, ants, flys and gnats. I couldn't put a drink down without a 100 bugs going in it. The house keeper Don't want to clean the rooms, putting the same dirty covers on the bed. Refusing to change the bedding. I will be filing a lawsuit against the owner for stalking and harassment I record all of this on Facebook live. so they can't say it's a lie or ai. Avoid this place at all cost.

This 0lace is old but there is no excuse for being dirty…read more They clearly dont care. Terrible!!

If you're looking for a no-tell motel where the maid will leave your door open for all to enter in…read moreand steal everything you have. (Don't worry, the owner will tell you it's not his problem) This is the place for you. Visible semen stains and other bodily secretions everywhere with plumbing from the 1950's. I can't wait to put in my application to be a maid so I or any of my buddies can steal whatever I want with no repercussion. At least I know the owner will have my back about it. Just stay away. Unless you're bringing over an escort for one or two hours of fun, you can find better accommodations anywhere else in Long Island.

This place was doing ok until I came back from dinner to find out they only make up the room if you…read moreask them to. I had asked at 4 pm when I saw my room was not serviced and was told it would be taken care of. I get back at 10 PM and there are fresh towels in the bathroom but the bed has not been made. I called the desk and they say requests for housekeeping have to be made before 2 PM. also, there's a piece of paper on the desk that boasts of how clean the room is going to be put in the last paragraph mentions the room will only be cleaned every five days unless requested. So they got me on that. but when I requested the service at 4 PM the person at the desk did not tell me it was too late to request service. He said they would take care of it. calling the desk tonight I was told to talk to the manager in the morning this place cost over $600 for two nights, unbelievable and unsatisfactory

If you want to stay in a real life dump.....this is the place for you. Hallways look nice but…read morethat's about it. EEEEEEK!

Staying here right now, for two nights.. front desk PIA, not very friendly... or compassionate. No…read moremanager at the location when needed "was on schedule " but then "took a personal day". Silly rules they have that make no sense... only two room keys, really? And offer newspaper "weekend paper" not specify Sunday , so basically no Sunday newspaper, Forget all that I'm eating breakfast pretty nice set up for free breakfast or included in room price... but cockroaches running around my feet not cool... may want to rethink staying here.