With all the high rating about quality of food , we have followed the posting of Capone in the East Side. I must say the hype makes you want to try. Unfortunately I must've chosen a bad evening. First I noticed the amazing desserts in the cold case walking in, many looked amazing, nothing was labeled so I was curious to what items were. Asked the woman taking order at register. Honestly did not know anything about the products what they were or who they were made by.? She must've interrupted "Bruno" a dozen times to ask what things were or menu item , what was house dressing? ODD,
She was pleasant but uninformed about the products .
Anyway , I ordered a Chicken Philly Cheese sub on a wrap, comes with "cheese" of course peppers onions, and house dressing. When arriving home to indulge in this $15.00 wrap
When I opened it up picked it up literally everything in the wrap flipped out. The quality of the wrap was terrible, thin and stale, torn apart(stale part) and when I went to put it back together , I could not find a speck of cheese!! three pieces of pepper and few slivers of onions.
Very disappointed I called and spoke to the women who checked us out $40.00 order . She graciously apologized and said Bruno has been pretty spot on tonight......that was it !
I sauted a pan with garlic olive oil , put some seasonings to give the chicken some life, and put shredded mozz and Colby Jack cheese . Before and after......photos
Salvaged pieces of the torn tortilla that was not fresh and made a wrap sandwich. I'm told Bruno is the owner ? I own a bakery and THE most important part of a business, making good on a customer that did not receive what they paid for and ordered!!! I am shocked truly at the quality and very disappointed.
At least the women was very pleasant ! read more