I had hurt my foot and had surgery and needed PT. I really love this Physical Therapy place and…read morelocation! I mainly see Megan who is fantastic and she's going through the same injury as me and it's nice knowing someone that's going through it too and seeing the progress with her! I've also seen Justin and Nick when I can't get in with Megan. My only complaint is the building isn't handicap friendly..there's not a button to open the door so I have to struggle with the door to the building but then the elevator is super easy!

This review is about the front office, NOT the quality of the care from the PT's. Nancy Miller, the…read moreFront Desk "Specialist" is one of the most unprofessional people I have dealt with in a long time. She called to tell me I needed prior authorization before getting an appointment/treatment and was incredibly unhelpful in explaining how to do this (and as it turns out, gave me totally the wrong instructions on how to do it). After WEEKS of going around with my Dr's office and my insurance, it turns out I DID NOT need a prior auth. (Something I told her, she fought with me, and INSISTED I did, while also refusing to double check herself!). So I have had to endure FOUR extra WEEKS of unnecessary agony thanks to her incompetence. I am a full time teacher and don't have loads of time to be chasing down wrong insurance information. Additionally, when she calls, instead of identifying herself, the bare minimum of professional courtesy, she just asks abruptly, "Is this so and so" and only then identifies herself. In this day of scam/spam calls, a professional should first identify themselves. I have heard great things about this PT office, but they lost a prospective patient after this experience. I refuse to deal with this level of carelessness and rude behavior when it comes to my health. Unbelievable.

Was referred to APT by my doctor, and it was a great referral. Nice folks, convenient location near…read moreWillow Lawn, albeit in a building that could use a refreshing. I was able to fill out my paperwork ahead of time, didn't have to wait long, and then was seen by Matt who did a thorough intake, examination and therapy. I am confident in his knowledge and am hopeful that my injury will be healed in no time.

I have been recieving dry needling treatments from Matt Burress for a few months now and it has…read morecompletely alleviated all the pain that I was having. I have been living with leg, buttocks, and back pain for almost 15 years. I thought that I could heal myself by stretching and reducing my exercise habits. Well nothing helped, then I was referred to Matt by a friend. He's given me the ability to walk, run, and exercise without any pain or even discomfort. Beyond that, he prescribes at home exercise to further help my physical well being. He really cares about you as a person and it shows. If you are having any sort of chronic issue I highly recommend dry needling treatments. I am so impressed with this method of therapy, I look forward to my weekly appointment.

I started PT with them and I have started to feel better already after just two visits. They are…read morelocated really close to my job which made it convenient for me to run by during lunch. The people who have helped me have been very friendly and informative. I love not being rushed and the time they take to talk to me each step and make sure I'm okay.

I've just graduated from Athletico thanks to Trevor, Katelyn and Jenisha! In August I was diagnosed…read moreand hospitalized due to sciatica and since then the whole team has been dedicated to getting me back on track. They've been a tremendous influence on my growth and progress. Three months of dedication and hard work. We've focused on stretching, cardio and core strength. I'm motivated to keep up the work so I can continue to accomplish my health/fitness/wellness goals. Thank you again for your professionalism, expertise and commitment to your clients.

My first time seeing Dr. Blank. (Interesting name) The office has a weird layout.. there are like 5…read morewaiting rooms..made me wonder if each Doctor had their own individual waiting room. The receptionists were very efficient, got me checked in and seated quickly.. handed me a form to fill out. Funny thing was it had those #2 pencil circles like a sat test where you fill in the circle in pencil for your choice. This office is pretty busy because theres a long wait to be seen. I was warned in advance that this would be the case. Once I was in the room to be seen a super nice tech took me back for x-rays. When Dr. Blank finally came in to see me he was pleasant and had some good options for how to handle my issue.

Well, I had called 2 weeks ago got an Appt. for today, May 19 at 3 pm. But no email confirming so…read moreI called at 8 o clock this morning. Guess what, I was told they had NO appt for me. When I called to get an appt I immediately received an email to create an account in My Chart, which I did. What is going on in a huge medical practice when you make an appt only to find out you haven't? I work full time also and had scheduled right after I made the appt to leave work at noon so I could go home and get a bite to eat before I had to go across town. I am 66 yrs and have NEVER scheduled an appt at any Drs office only to find out it was NEVER put in the system. Incompetence....​

Great for myofacial pain. I feel better since I have been going and it is very different than…read moreregular physical therapy, because they don't use stretchy bands and pull cords, balls, equipment and the like. They will if your regime calls for it, but this is functional manual therapy. They have to release my myofascial pain, and do trigger point release. The other PT was old school and had no idea what I was even talking about. These people here knew just what to do. They have other modalities like dry needling (not covered by insurance), and low level laser therapy. They give you some exercises that you can do at home, but you don't spend 45 minutes doing just that, without the release. There are only 3 places in town that do this kind of PT, and one is on Patterson Ave and the other is in Chesterfield County. Many of the patients here have gone for years because they are getting the relief that they can't get elsewhere. Had originally posted a poor review due to the temperature reading equipment during COVID-19 pandemic not working or staff not correctly using it, but that has been remedied. They are no longer use the ear thermometer which was not accurate, but now using the one you point at the forehead and that's on the money every time. They care about the community too with food drives during the pandemic.

This is only my second time here, so I will update my review as time passes. So far, I have found…read morethis office to be great. The staff is very pleasant and highly organized. The therapists are very knowledgeable. They do dry needle therapy, which I haven't tried yet, but I hear Tracey Adler is amazing. So far they have treated me by releasing my trigger points. I'm feeling some relief and I'm confident I will continue to improve as I continue to come. Know that you can begin treatment without a prescription, but after 30 days they will require one (VA law)

After a couple months of physical therapy at another office I switched to a Pivot. I was a little…read moreskeptical because it seemed to be more of a "chain". Whitney and Jacquiline (I am probably spelling her name wrong!) are awesome. At the previous office I would go through my exercises with minimal interaction with the therapists and I would be on my way. At Pivit I feel like they are using every modality they can to make me feel better when I leave. It never feels rushed or as if I am just a number. Everyone in the office from the front desk to the techs are so sweet and helpful.

I was warned that this was a "mill" but made the mistake of trying them anyway due to length of…read morewait for an appointment at other providers. very impersonal, Michael whom seemed to be in charge yelled at me due to my minor hearing loss. most techs were students and were attempting care for 3 to 4 patients. results of two visits were increased pain. I strongly recommend you wait for ANY other provider.

I have been struggling with knee pain for years, and finally not the bullet and went to PT. I am so…read moreglad I did- my PT Phillip is extremely knowledgeable, kind, and patient. He answers all of my questions, whether they are business related or medical. He is also really good natured and makes the process less stressful. The practice also has a wide range of hours, meaning I have been able to set appointments at any time (as long as I book out a couple weeks), even after work! The front desk staff is also very kind, I am always greeted, and they are always willing to work with me on scheduling. They also have a whole corner (pictured) with recommendations for massage therapists, gyms, and other treatments you might need on your healing journey, which I think is super cool. Overall I would highly recommend this place as a knowledgeable practice, with people who really care about seeing you get better.

From the owner: Spectrum Physical Therapy is now Ivy Rehab! The highly skilled clinicians at Ivy Rehab, located at…read more5421 Patterson Avenue in Richmond are here to help you get back to feeling your best again! At Ivy Rehab Physical Therapy, we have a passion for patient experience, and we pride ourselves on helping you achieve your goals in an encouraging and fun environment. Whatever your needs may be, our physical therapists will create an individualized treatment plan to help you achieve your goals. Give us a call to see how the friendly team at your local Ivy Rehab Physical Therapy in Richmond can help you today!

I do not understand the few negative reviews as I have only had positive experiences here! I knew…read morethat I had an ab separation after having my son (Diastasis Recti) and wanted a deeper dive into my birth "injuries" so that I could focus on repairing them over these next few days. I have been so impressed with the care that I've received here that I referred at least 3 other people. My first appointment was an external exam, then for my second appointment they did an internal exam. I learned so much about my post birth body in those two appointments and I was excited to keep up the momentum by committing to a 6-8 week plan. If you have to bring your baby with you... good news! The receptionists are great baby holders or you can have the baby in the room with you. I think it's a great thing to do for yourself after you go through such a traumatic event. If you just had a baby or are about to have one, make sure to include this in your post baby plans!

I found this PT group 3 years after a traumatic prenatal experience that left me temporarily…read moreparalyzed from the waist down. Due to a severe pubic synthesis diastasis plus a diastasis recti (ab wall separation) it took me several weeks post delivery before I could even lift my legs to walk up stairs again. I have always been active and athletic so I pushed myself as soon as possible after my son was born to begin exercising again. Within 3 years I was even back to playing sports but was surprised to still have some lingering issues, including pain. Dr. Ashleigh was amazing to work with - very personable, supportive and professional. She helped by giving me targeted exercises to further strengthen my postnatal body and reach my goals. I am a licensed massage therapist and I can't recommend Women's Health PT enough to my prenatal/postnatal clients.

I had broken my ankle last Spring and got recommendations from my doctor about exercises to help me…read moreheal. Lauren is actually a friend of mine and had just moved to North Carolina. I would call her using facetime and she made great suggestions on exercises. I was in a boot which she suggested some ideas on how to get walking again-which was a game changer for me and I actually think I healed faster because of her suggestions. Post boot--her exercises where much better at helping me get back to normal than my doctor's. When following her advice, my healing process was a lot faster. Her professional manner is comfortable and she is easy to talk to. Highly recommend!

I had initially sought physical therapy for nagging shoulder pain from a torn rotator cuff but…read moreended up getting much more from this session than I had expected. Lauren checked my movement ranges and informed me that my neck turning ranges were significantly below standard levels. I knew that my neck was tight, but had not realized how far off my neck was from being able to turn side to side like most people. For years I regularly tried to expand my range without luck. To my amazement, Lauren showed me a few techniques that I had never heard of including nerve flossing, and I was suddenly able to move my head another 20+ degrees! She also helped cure my rotator cuff injury with specific exercises I had never seen before and could do at home. Thankfully my shoulder is essentially trouble free now and I have full range of movement with my neck. You owe it to yourself to give Lauren a try for any physical therapy needs!

I saw Dr. Jackson at Airrosti for back pain tied to poor posture I developed from sitting too much,…read morestarting back in the pandemic. Not only did Dr. Jackson and team introduce new exercises and worked with me through it, it set me off on a new fitness journey, which they thoughtfully prepared me for and I have been thriving physically in every way. Dr. Jackson and each of Airrosti team were kind, friendly and on point. This is the best physical therapy experience I have had. I have developed and believe in new behaviors that are propelling me further along my journey in all the best ways. Thank you, Airrosti.

This is one of those places that I wish I could give ANOTHER star too! I have been dealing with on…read moreand off again back pain for about a year and I was at my wits end when a friend of mine recommended Dr. Sam with Airrosti. I was hesitant at first but after visiting their website, reading reviews, and listening to several people tell me great things about it. I made an appointment. After my first appointment I was hooked! Dr. Sam is incredibly friendly, professional, polite and extremely knowledgeable, he helped breakdown what I was feeling, what he would be doing in each session and then where I might be sore or feel some pain the next day - he was SPOT ON with each. He is careful with his movements and really walks you through everything. I worked with Mel as well and she was extremely helpful in helping me work through some of the exercises, some modifications, and to help with next steps. Both were extremely patient with the number of questions I asked - which was A LOT! Dr. Sam is also incredibly accessible, he gave me his card during my first appointment and reiterated several times that I could reach him by phone, text or email. I did have some questions after my first appointment (about 24 hrs later), I sent him a quick email and responded within the hour with advice, suggestions, and recommendations. The work he did and the resources/exercises they gave me after only two sessions has cleared up my pain and they have assured me that if I stick with the exercises and listen to the warning signs I should be good to go. I am extremely happy with the results and highly recommend anyone who is feeling any sort of pain to make an appointment to see Dr. Sam Brinkley!