I had a toothache for about three weeks. I first went to a dentist on Campbell. They took me in, I explained I was in pain, and the doctor did a cleaning and X-rays, ran my insurance, and sent me home saying that would help. I knew something wasn't right. A few days later, the pain came back. I then reached out to Western Dental in Santa Clara and scheduled an appointment. When I arrived, they told me they couldn't treat me because the other office had already charged my insurance for X-rays and a cleaning. I explained that I already had the X-rays, but the front desk assistants were very rude, left me standing there, and started talking to each other. After waiting several minutes with no help, I left. I went to another dental office that took X-rays and told me the only solution was to extract the tooth for $450 out of pocket. I didn't feel comfortable with that because I truly didn't believe extraction was the right answer. Finally, I called my kids' dentist and they recommended Capitol Dental Group. From the moment I called to the end of my visit, I felt listened to and cared for. Everyone--from the reception staff to the assistants in the back--was kind, professional, and patient. Dr. Elizabeth and Dr. Thinh were both incredibly caring and took the time to explain everything. We are already working on my dental issues, I'm not losing any teeth, and I am so happy I found this office. I will be bringing my entire family here from now on. I highly recommend this office. read more

I was pretty bummed about leaving the city with my previous favorite dental office because most of my most terrifying experiences in at the dentist were all in SJ during my younger years. I heard about this office from my brother & he has been going here for over 2 years. After 2 years of not having any dental visits, I knew I needed to find out soon. I love the feeling of my teeth after it gets cleaned. I made an appt last year & have come back 3x now (not planning on stopping either). It has been a smooth process for me everytime. I like the staff & place is extremely clean. I haven't gotten a chance to do anything else besides cleaning, but I do have to fix up one of my cavity soon so will be updating this review after that experience. If you're looking for a dental office that provides a safe experience, I do recommend this place :) read more

I have been going to this dental office since November, and I have only had an amazing experience. Since COVID, I had not been to the dentist, mainly due my negative experiences at the dentist in the past. However, when transferring to Capitol Dental Group, I was pleasantly surprised. The staff treat you with respect, and for me, especially my doctor, Dr. Ben. My teeth are in pretty poor condition due to mental health, and so going to the dentist for a cleaning was a nightmare. I wanted my teeth to be better, but I understood that at their condition it showed plain neglect. When Dr. Ben came to analyze my teeth, I was expecting backlash, criticism, and ridicule. Instead, he not only showed understanding, but also empathy and compassion. He expressed his gratitude for me being honest and trying to do better, and to not be ashamed for such. Instead of focusing on my poor habits, he emphasized the consequences without causing fear. He was always calm, and did his best to help me understand my treatment plans. The following appointments, he noticed my habits improved and congratulated and praised me each time. A small gesture, with a large impact. We would also have casual conversation about my life and his in passing. In the beginning, I thought he was just making small talk and soon forget. However since then, he has brought up topics we discussed and details I mentioned that even I myself forgot about. He showed that he not only cared about his job, but also his clients, on a personal level. Younger me would be completely nonplussed if she were to hear this, but I now actually enjoy going to the dentist. He encouraged me to do better; at the beginning for him, and by the end for myself. Unfortunately, I found out today at the end of my dental filling that it would be his last day at this office. Hearing this news, I was honestly heartbroken. I mean, I was considering inviting him to my graduation! Despite only having 5 or so appointments with him, he has made such a large impact on my life--which shows exactly the type of dentist and person he is. He is not only a doctor, but also a caretaker. While I will be continuing with Capitol Dental Group due to it's reputation for this kind of hospitality, I will always regret not continuing with Dr. Ben. I was too afraid to ask him where he would be continuing, but I hope he reads this review and understand the impact he has made on one person's life. Thank you both Capitol Dental Group and Dr. Ben for everything you have done for me. read more

Good service from staffs to doctors but the only thing I hate is that they recommended a place for follow up treatment that do not take medical. read more

First time visitor, literally was amazed at how well I was attended. Very clean & neat office. Flexible scheduling too. Definitely will be coming back! Thank you Dr. Nat & staff for working great as a team! read more

They charged $100 cash for cleaning my teeth. When my insurance pays for teeth cleaning. They would not give me a receipt.

My first time coming to this dental office and had an amazing first time experience. Made an appointment, filled out a form via online (which was very easy n fast to do) and when I arrived, the front receptionist were friendly! Connie was very nice and gentle with my teeth due to my sensitivity. She was informative throughout the process; I was asking her some questions, had answers to them and after care recommendations. I would recommend coming to this office and Connie! If you have sensitive teeth, she's your girl; very gentle and making sure you're comfortable! read more

Like other people have said, this place is shady. They started a procedure on my child and half way through they force me to pay them more money. They just completely stopped the procedure until I paid them (in cash). They wanted me to leave my kid alone with a man and go to front desk and pay more money. I couldn't even take my kid with me because like I said, she was MID PROCEDURE. Super uncomfortable for me AND my kid. it felt like being held hostage. Never again. I completely believe the fraud allegations in other reviews. STAY AWAY!!! read more

This office changed my horrible experiences and fears of the dentist. My entire family enjoys treatment from this office. They are great with my 8 year old son.l too. They have movies forhm to watch while undergoing his procedures. The employees are all gentle, friendly, and professional. Pricing has been very fair and they were always clear on what things would cost. Highly recommend! read more

Disappointing my hygienist left me mid root canal to attend to another patient and also assure me that that was OK to do so. (My mouth was numb with plastic over my mouth needles inside my tooth, spit running down my neck to my chest because there is no hygienist or an assistant to suction the accumulated spit in my mouth, causing me to choke and lean forward.) My recent visit to capitol dental office left me utterly disappointed and frustrated. The combination of poor service and being abandoned in the middle of a procedure was an experience I never expected. As a patient, I believe it's crucial to share my encounter to raise awareness and encourage improvements in dental care. Here's an account of my unfortunate experience. Appointment and Waiting Time: Upon arriving at the dental office, I was shocked by the lack of organization and professionalism. The receptionist seemed overwhelmed and disinterested in addressing my concerns. Despite having scheduled an appointment well in advance, I was kept waiting for an excessively long time, leaving me feeling ignored and undervalued as a patient. Unprofessional Staff: The demeanor of the staff further compounded my disappointment. The dental assistants and hygienists appeared untrained and inexperienced, lacking the necessary knowledge and skills to provide adequate care. Their attitude was dismissive and uncaring, contributing to an uncomfortable and unwelcoming environment. Abandoned Mid-Procedure: The pinnacle of my dental nightmare came when I was left abandoned in the middle of a dental procedure. Without any explanation or warning, the dentist abruptly left the room, leaving me confused and anxious. I waited for what felt like an eternity, bewildered and uncertain of what was happening. The lack of communication and negligence displayed by the dental team was unacceptable and deeply unprofessional. Lack of Communication: During my entire visit, communication was severely lacking. The dental staff failed to provide clear explanations of the procedures, their purpose, and the potential risks involved. I was left in the dark, with no opportunity to ask questions or voice my concerns. This lack of open and transparent communication only served to intensify my dissatisfaction and frustration. Inadequate Treatment and Pain Management: To make matters worse, the dental procedure itself was subpar. The dentist seemed rushed and inattentive, resulting in a rushed and incomplete treatment. Moreover, the pain management techniques employed were ineffective, causing unnecessary discomfort and distress throughout the procedure. It was evident that patient well-being and comfort were not a priority. My experience at this dental office was nothing short of a nightmare. The combination of unprofessional staff, long waiting times, abandonment mid-procedure, and a lack of communication left me feeling neglected and mistreated. As patients, we deserve high-quality care and respect from dental professionals. I sincerely hope that my review serves as a catalyst for change, urging the dental office to improve its services and prioritize patient well-being. It is essential that dental practices uphold the highest standards of professionalism, quality of care, and patient-centered communication. read more

first time here! After years of being a patient at another dentistry, it was finally time to switch as that office was getting packed, wait time was AWFUL despite having a set time appointment. First impressions : - super clean - modern, grey & white interior - great staff! Staff greats you warmly and makes you feel welcomed! Which is great because some other dentist offices are exactly the opposite. They do offer TV's in every stall for the patient to watch. This is a plus because sometimes it's hard to get a toddler for say, to sit down and get their teeth done xD. read more

Capitol Dental Group - Lobby Area - Dentists Near Me - San Jose, California

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By far this is hands down best dental office I've ever been to like for real the dentist is great very helpful nice and caring. He did an amazing job on my teeth and I really wouldn't go no where else very comfortable as well. Very clean and welcoming! read more

This has been one of the best dental groups I have ever been to. They do take Denti-Cal and did not charge me a thing for my dental cleaning. The sweet receptionist informed me right off the bat that they accept Denti-Cal but are only allowed to offer one cleaning per year according to Denti-Cal restrictions. Most dentists usually recommend 2 cleanings per year therefore my 2nd cleaning will have to be paid for out of pocket which I don't mind I believe the cash price for existing patients dental cleanings is around $50-$100. (I can't remember the exact price). I really appreciated how up front she was about the costs and I she made sure I felt comfortable with any future charges. Dr. Nick is such a great dentist. If you're debating between this dental office and another. This is definitely where you want to go! One staff member took my x-rays then brought me over to the teeth cleaning chair where Dr. Nick walked me through what he saw in the x-rays and did his normal cleaning routine. He made sure that I was comfortable the entire time. They even give you sunglasses to wear if you don't have your own on hand so that the light isn't shining right into your eyes. Even though I felt like I was seeing the teeth police, Dr. Nick is the nicest dentist ever! I can't say enough good things about this office. Makes me excited for my next cleaning in 6 months! read more

The office is nice and clean , and the dentist is so nice and has good communication. My father is 96 years old ,and needs teeth extration ,she take care of him very well while many other places refuse to see him ,thank the doctor read more

I think the facility is good. Staff is friendly. But the policy of charging medi cal holders is just deceiving. They get you in there then charge you for services that medi cal pays for. Or they don't tell you that you have to pay in cash before the treatment and then when you get there, they try to take the money from you. It's deceiving and I do not think it's right. They should not indicate they accept medi cal if they are not really going to accept it without first taking a "deposit." I paid $100 for teeth cleaning. But I know my insurance covers it. But for some reason this company collected $100 from me for the same service while taking my insurance information. But, if you are of the wealthy class who can pay out of pocket for your services, this is the place for you. read more

Looking for a modernize dentist? +Experience Dentist +Spotless site +Use modern technology through phone/internet for easy appointment. +Super happy with my root canal (who's says that?) I been shopping around for a great dentist near my house. I'm so glad I found my new home. read more

Dr. Eric is absolutely amazing! Unlike my other dentists, I actually felt comfortable discussing my concerns with him. I had my second appointment with him to get my fillings done, and I didn't feel a thing! All my life I dreaded going to the dentist, but I'm glad I finally found one that I trust. read more

They did a filling on me and did it too high so I went back for them to fix it. Took 20 min for me to even be seen by a doctor. Filling was too high but still in pain. I called to schedule an appointment but they said I have to pay $25 for a missed appointment I don't even recall making. So currently still in pain from the filling which the doctor didn't even do. Halfway through my procedure the dentist left to help someone else so the assistant finished the filling that she ruined. Safe to say I will not be returning. read more

Love this place ! From the front desk staff to the dentists in back. Efficient service and friendly staff. Connie is the best! I hate the dentist, but if I have to go, I choose to go here. read more

horrible!! waisted my time after taking time off of work , Husted up their quote DOUBLE price , trying to take advantage and didn't even do it right the first time ! recepionist were totally imperfectional and cruel.. latter bringing valuable customers to them , and the had enough of the fowl disrespectful unprofessionalism read more

I had two teeth feelings here and my Vietnamese dentist did an excellent job without any pain and very attentive. She did give me very detail instructions how to clean my teeth and keep my teeth clean and less decay problem I would recommend this dentist office for all my friends read more

Everyone here is so nice!! I am very satisfied with the service I was provided with. The office seem very clean and new read more

Very friendly and take time to thoroughly explain procedures before, during, and after. My child was scared at first, but the dr explained everything and made her very comfortable read more

Great service. Josiah was awrsome and really helpful. The office felt so clean! That is important to me. Dr. Nick was awrsome and had a great bedside manor. Jocelyn checked me out and went over all of the pricing. I had a great experience. read more

I've been dealing with some tooth pain and due to the pandemic shut down I was unable to get into a dentist for a few months. Today I met Dr. Theresa Ta and she was a delight. Very professional and knowledgeable in her field. Used out of box tactics to ensure comfort during my visit. She took the time to explain step by step of what was going on and how she planned to attack. Her and her team are very friendly, humorous, and incredibly clean. They made sure to make me feel as if I had known them for all of my life. If I were to recommend a dentistry, I'd 100% recommend Dr. Theresa Ta from Capitol dental group. Her dental assistant has jokes, she is fun too. I'd attach a photo but who wants to see my teeth on Yelp, lol. read more

Very nice and clean dental office, and they accept MediCal! I've seen two of the dentist here and they're both great. They're flexible with appointments as well. I found out the day before my appointment that my boyfriend had COVID and they let me reschedule without fees or anything. Would highly recommend this place! read more

Dr. Erik is great! He is kind gentle and very thorough. He has taken great care of me and my family. He always is able to answer all of my questions and concerns. I was a little worried when my long time dentist sold his practice but he left me in great hands with Dr. Erik and his group. I highly recommend this Dentist. read more

Capitol Dental Group - Capital Dental Group reception area - Dentists Near Me - San Jose, California

Super helpful Staff and great dentists. Kid friendly, very reliable and respectful. SUPER SUPER CLEAN !!!!!!!!!

I came to Capital Dental Group . I saw Dr Ben . He is very good and gentle. The room is clean and every one is very nice .

The best experience I've ever had at a dentist! The entire staff was so nice, they offered to let me watch a movie while I was in my appointment which helped ease my dentist anxiety. The dentist that worked on me (I forgot his name I'm sorry ) was amazing he explained everything he was doing, kept checking in to make sure I was doing okay, checked for my gum health (which is the first time a dentist has ever done that for me) and educated me in what I can do to better my overall dental hygiene health. He took his time with the tooth cleaning and was very thorough which I appreciated because other places I've been to it felt very rushed and not thorough at all. Overall amazing experience here and I would definitely recommend it to everyone! read more

I've been coming here for a couple years now they are always fast and efficient. The Dr is very gentle and always makes me comfortable. The treatment coordinator Jocelyn is always very clear about insurance co payment. I have found my forever dental home! read more

I've tried a number of different dentists that take medi-cal and have always been super disappointed by the experience. Not here! I LOVE this dentist. They always answer the phone right away when I call, they got me in quickly, and I had an amazing cleaning. My teeth are sparkly white! It's like the boutique dentist, "private insurance experience." I will absolutely come back for all my dental needs and refer my friends and family. read more

I had a great first visit today to get a sore area checked out and have a second appointment in a week. This first appointment, there was a bit of a wait in the waiting room but the girls up front were super attentive to letting me know what was going on. After being seated in a chair in the back the staff was very accommodating, I asked for a blanket and they had one right away. Also the doctor gave me sunglasses to shade my eyes from the bright examination light. He immediately figured out what was wrong and told me what to do on my own to help the issue. He cleaned the area and I will be going back for a cleaning and for a check up. We will see how this goes but so far I'm pleased with this office! read more

Moved to SJ and found this place from a friend. I've been going here for the last two years and am highly satisfied with their service. The hygienists' I have had have all been attentive to detail and have keep my teeth in great condition. The staff, including the Dentists are younger so I know they are up to date with their practice. They don't try to scam me, rather they provide recommendations based on my teeth's conditions. Inside is also nice and clean, very aesthetically pleasing. They also abide by Covid-19 restrictions, I see everyone is wearing masks and allow you to check in via phone. They set up reminders through text and voicemail so you can plan appropriately for future appointments. read more

I recently had a dental visit and the Capitol Expressway location with Dr. Nick. He has recently done a fair amount of work on my teeth in the recent months. On this visit, I was there for a root canal (something I PREFER over cavity fillings). Dr. Nick's work was absolutely EXCELLENT. When I saw my X-rays, I was flabbergasted! His work is/was "so BOMB!" There wasn't a thing out of place. It was absolute PERFECTION! :-) Dr. Nick has always been extremely professional with me. I'm workin' on him to make more jokes with me; but, he is awesome, nonetheless! I am glad that I was able to find such a nice team in the entire Capitol Dental Group from Dr. Nick to the ALL OF THE front desk staff. They are all fabulous and so professional. Both of my kids go here too. They see Dr. Eric and they like him very much. He is great with kids and they love him too. He has a great sense of humor, welcoming presence and soft touch. The environment is very nice and everything is very clean and sanitary. They make gray look great. I plan to be with these dentists for a very long time. You won't be disappointed, in any way ,if you choose to go with this company for your dental needs. I know I'm not! :-) read more

Chipped my tooth on Tuesday and was able to schedule a repair on Thursday. Very grateful my tooth was fixed before the family meeting I had on the weekend read more

Good services, its my first time but i like it here and will come back later, clean and nice staff read more

Capitol Dental Group - Dentists Near Me - San Jose, California

Did some cleaning done today. I highly reccomend this clinic. Freindly Staff, Clean Environment and very caring. Thank you for the excellent service! read more

I had root canal done on my tooth and I came to Capitol Dental Group to install a crown on it. As a general dentist, they are highly professional and they do things right the first time. I was fully satisfied with their work and I would recommend anybody with dental problems go and see them. Furthermore, their charges are fair and reasonable as compared to other dentists. read more

I was in so much pain from my tooth ache, my entire left side of my face was swollen from infection. They got me in quick, gave me antibiotics and ibuprofen. By the following day the swelling had gone away and my pain was gone. The dentist is a straight shooter, honest and direct which I appreciated very much. Her office is clean, modern and all her equipment is state of the art. read more