I just had my whole oil heating system replaced with ducted heat pump. It was a huge job taking…read moreout all the old equipment and installing the new, but it was done with expertise. I am so happy with the work that these guys did. I did a lot of research before choosing this group, and I feel that I couldn't have made a better choice. I would like to say a big Thank You to the whole team of people that worked so well together, making a huge job run so smoothly!

Great company to call if you need a heat pump repaired. I tried 2 other companies first who never…read moreshowed up for their scheduled appointments or even answered their phones which is very frustrating. These guys had me up and running quickly .

We were having issues with the original installers of our ducted heat pump. Came didnt fix the…read moreissue and charged us 169 for diagnostic even though it is still under warranty. Called HHP they came so quick. They were so friendly, had all the tools they needed, found the issue, contacted another specialist who was here not long after that. He arrived...again super nice easy to deal with. Found the issue got the unit working and ordered parts. They transferred our account over to them no issue. Were up front about costs and what might be charged. So far IMO great customer service, friendly staff, and awesome to fit us in so quick on a Friday afternoon. Apparently these are the guys that Costco is using now.

We had a multi-head heat pump installed by ScotiaHVAC which was paid for through the Efficiency…read moreNova Scotia OIl to Heat Pump program and couldn't be happier with the whole process. ScotiaHVAC explained what was required for the program and helped get us set up. Then they installed all the Novair equipment in a day. We had a 200 amp electric upgrade done as well and Jeremy and his crew were wonderful. The Novair heat pumps work amazing and the heat output is better then we expected. All in all a very good experience.

Months Without Heat Pump Service, Zero Communication…read more I strongly advise anyone considering this company to think twice. My heat pump -- installed by them and still fully covered under warranty -- has been broken since January 2025. Over the past several months, I have called numerous times. Each time, I've been told by Krista that "someone will call you back." Not once has anyone actually called. Two separate technicians have come out, given me two completely different explanations for the problem, and then disappeared without follow-up. No repair date, no update, no resolution. What you can expect based on my experience: No follow-through on service calls No communication after initial contact No urgency even when equipment is under warranty and completely non-functional Conflicting information from technicians, with no accountability This is not simply poor customer service -- it's a complete disregard for customers and their contractual obligations. My equipment remains broken, and I am left chasing answers that never come. If you value professionalism, timely service, and companies that stand by their warranty commitments, look elsewhere.

Great service. They installed my heat pumps. I'm very satisfied with Joe's knowledge and the…read morelocation he chose for my 2 heat pumps. They work great and I'm paying much less power.

Had this Guy come to my house a couple of weeks ago a logo on his van claiming 35 years experience…read moreto look at my Heat Pump that is less than 8 Years old that is tied to my Hot Air Furnace for Backup. After a Couple of hours on site with himself and two technicians and charging me $300.00 plus taxes he couldn't come up with a fix. He told me he would need to reach out to his supplier and another tech in the industry . After he said he consulted with them his fix to me was to replace the heat pump and oil fired furnace. I won't go into that cost if was to say it would be North of $10,000.00 at minimum. Today I had someone look at the heat pump after about 10 minutes he had a fix with a part that would cost about $30.00. My heat pump is now working.

Unfortunately not very happy with their service. I didn't feel the value was worth the money…read morespent. They were at first easy to deal with but then hard to reach and to communicate when you have a problem and need a follow up once their work was completed. But that's when you really need them.... So service was poor.

From the owner: Professional heating and cooling services of all types and brands of heat pumps and air…read moreconditioners, central and ductless. Maintenance, repairs, installations and upgrades. Smart thermostats, air exchangers, humidifiers and more. Competitive prices.

We were very satisfied with the service we received on our very old air-exchanger, before our house…read moresale. From the very helpful Customer Service calls, to the guys who showed on time, and explained everything, completing the job on time. We would highly recommend this Company. Mike & Barb P.

From the owner: Good Air Ventilation is more than just a locally owned Ventilation company; it's a way of doing…read morebusiness. Our expertise consists of design solutions for heating, ventilation and air conditioning. We work with clients in all market segments to provide them with comfortable and efficient heating, ventilation and air conditioning systems. The most important factors which allowed good air to excel over competitor is Integrity, respect, communication, innovation and excellence.These 5 core values have helped good air to be one of the top local ventilation companies in Nova Scotia.

We called on a Saturday and they came to look at our heat pump within 45 minutes. They identified…read morethe source of the issue immediately and were able to fix the problem. They were polite, professional and affordable and we finally have a cool house! Thank you so much for the great service!

Timely and Excellent Service. So, I fully recommend Dr. Heatpumps Ltd.!!…read moreWe recently had a fantastic experience with our heat pump service. The service exceeded our expectations. From the first meeting until the installation, everything was smooth and handled professionally. Mr. Unnikrishnan is very technically sounded and supportive. The performance of the heat pump has exceeded my expectations.

A neighbour highly recommended this company based on a heat pump she had installed some years back…read more However, the telephone number listed answers "Ainsworth", if you select "sales" you get "Halifax Sales" and then you get a number that after multiple tries says no one is available an ends the call. Don't know if this company still exists but they are not contactable!!

There the best,forget about the rest.Very knowledgeable and friendly service.Had found solutions to…read moremy heating system that no one else could find