Cancel

Open app

Search

Capital One Café

4.2 (57 reviews)
Open 9:00 am - 7:00 pm
Updated 3 weeks ago

Services - Capital One Café

Personal banking

Capital One Café Photos

Business Info

From this Business

CAPITAL ONE CAFÉ ATMOSPHERE

What's the vibe?

Recommended Reviews - Capital One Café

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Coffee bar
Steve G.

What a great find! Had not been to La Cantera mall in a minute, and had never been I this store front. Very pleased! Comfortable, quiet, and clean. Helpful staff and great coffee. Even got a big discount on coffee by using my Capital One credit card. Cha-Ching! Stop in here and check it out- worth the trip!

Strawberry Cold Foam Matcha
Maya B.

I have been dying to go to one of the capital one cafe's ever since I got my capital one debit card many years ago. It is a bit far from me, but I decided to make the trip for a change in scenery while studying. As soon as I walked in, I knew that I was in a good spot for some studying and great coffee. Coffee shops are so expensive these days, so I was happy to use my debit card for 50% off handcrafted drinks. I started with the smores shakerato. It was very good but didn't taste at all like smores to me. It was sweet but not overly sweet. I also got the sparkling lemonade for my partner which was pretty good but nothing special. Now the Strawberry Cold Foam Matcha was the best drink by far. The matcha flavor was very present and balanced well with the strawberry cold foam. It also wasn't extremely sweet which I enjoyed. The staff was very friendly. I would say the wait for beverages just depends on how busy it is. My first round of drinks took about 8 minutes but the last round was ready by the time I sat back down. There's plenty of seating available. Initially we were in the common area which was very spacious and had appropriate sound levels. Good for studying and having a conversation. We ended up reserving a private space which was very nice. The reservation can be up to 2 hours long. Things took a turn for me when I visited the bathroom. The toilet paper wasn't very well replenished with just one roll hanging out on top of the railing. The soap dispenser also wasn't working and no paper towels were available. There was also a lot of water and toilet tissue on the floor. Overall it's a great place to study, chill while shopping at La Cantera, or could even be a chill date spot. Just watch out for the restrooms!

Amanda L.

big fan of this location because of the space (very large and spacious). It was very busy but still found good seats. The season menu is great! I really enjoyed my coffee. They close pretty late and the location in the mall is just fab when you want a quick study break to do some retail therapy. It gets a 5/5 for me and I will be back!

Hoa L.

Super friendly and with great coffee and drinks! We walked in and were immediately greeted by staff and invited to participate in a free tour. They showed us the rooms and spaces available for free seating and booking through the capital one app. Discover and capital one card holders get an extra savings on ordered drinks. The space is so comfortable and clean.

Inside Capital One
Frankie M.

Love coming here when at the mall! Place is comfortable and friendly. Food is fresh and drinks are delicious. There is space for work or to just relax!

Lauren G.

Basically got a great coffee for half off! The coffee was good. I got their signature lavender latte and it was not overly sweet .I did add an extra shot. It took a while for the drinks to come out. The yogurt parfait ahead of us looked really good. Plenty of space to work and they even have nooks to rent for studying or working!

Latte
Darian C.

It was a great study spot. Lots of natural lighting and cute open space. They had an event going on and gave us free pastries as well. They said they hold events often but I'm not sure when. The service was great and the coffee wasn't the best I had but pretty good. It was cheap with a capitol one card (half off).

Sandra M.

So far best experience ever Starting their customer service is excellent Their handcrafted drinks such as a coffee and their food is subpar they offer on certain days a discount on drinks for cardholders Their accessible ATM makes things easier and they help if you have any issues They have free WIFI for cardholders and their restrooms are super clean

Mayra B.

Asistí a este café en la cantera para distrutar de un rico café, mi sorpresa fue que me ayudaron con una consulta bancaria que tenía y por la vista me regalaron una tarjeta para una bebida caliente o fría, así que mi sorpresa fue que tuve un café riquísimo gratis por la visita, la locación muy linda, muy espaciosa, si estás cerca y necesitas usar internet para tus trabajos o tareas, este es un buen lugar, eres productivo y pues concernir a tu paladar con una rica bebida

Shard of glass in my matcha drink
Elena M.

I went today to this location and ended up in the ER. I ordered an iced matcha latte and I was drinking it while shopping then felt something hard in my mouth so of course I go to take a look and it is a shard of GLASS. I then feel as if there is some in my throat so I rush to the ER, on my way I call the store number that is listed on Google and here on Yelp and it redirects me to the 1-800 number, when they answer they have me wait forever through an automated prompt and when I finally can get to a representative I have to explain how I was trying to call the location because I found glass in my drink then the representative goes on to tell me that I need to go in to the location and tell the manager... I don't see anywhere online how to get in contact with this location and I really did not want anyone else to get a glassy drink. We spent our night in the ER a good 5 hours and my throat and tongue are still hurting!

Doretta W.

Walked into a huge coffee bar with so much space .... only to find it was the new Capitol One Cafe concept. A coffee shop in a bank or a bank in a coffee shop. The people were nice. The space is huge .. Plenty to work or talk. They have electric outlets as well. The coffee was okay .. like it a little stronger usually. There was a good variety of snacks and pastries.

Lavender latte cold brew

See all

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 months ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 months ago

Helpful 2
Thanks 1
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 1
Thanks 1
Love this 0
Oh no 4

5 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Brent L.
451
1514
5876

2 years ago

Helpful 3
Thanks 2
Love this 3
Oh no 0
Photo of M C.
20
273
822

1 year ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Helpful 1
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Customer service is awesome and any issues or questions in regard to Capital One, can be resolved within minutes!

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 months ago

Horribly slow. One barista. 20 min wait for americanos. Two small americanos and a rice krispy treat for $16.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 3
Thanks 1
Love this 0
Oh no 2

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

You can get food and drinks but banking is the number 1 goal and focus here thanks for that.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Capital One Café

Review Highlights - Capital One Café

I was so happy they offered it as I can't find it offered in the area and they don't have any Peet's Coffee Cafes in San Antonio.

Mentioned in 7 reviews

Read more highlights

Security Service Federal Credit Union - SSFCU Culebra 1604 Branch - Teller Line

Security Service Federal Credit Union

3.3(15 reviews)
8.9 mi

Staff at this location are polite and professional. My issue is with the efficiency and overall…read morequality of service. I came in to request a direct deposit form and ended up waiting over 30 minutes in the lobby. I was told to sit and wait, even though this is a document that could have been printed at the front desk. The mobile app has also been unreliable. It often goes down for maintenance at inconvenient times. On one occasion my card was declined during a purchase despite funds being available. I regained access about 30 minutes later, but this has happened multiple times and creates unnecessary frustration. I keep most of my money in savings and transfer to checking as I spend, so I notice these issues right away. Compared to Navy Federal Credit Union, which consistently supports military members with better loan rates, better app reliability, and stronger customer service, Security Service has been disappointing. Based on my experience, I would rate this bank 2 out of 10 and would not recommend it, especially for military members who have better options with Navy Federal. If a blue checkmark replies here, don't be fooled. They comment to look good, not to fix anything.

The worst most I incompetent bank I have ever dealt with. Customer service is terrible. I've been…read morewaiting over a month an a half for my check after closing my account. I've been told it's lost in the mail. I'm being asked to fill out a form to stop payment on the check they issued. I've talked to 3 different people all with different instructions. None of them being correct. The hold time when CALLING is ridiculous

Photos
Security Service Federal Credit Union - SSFCU Culebra 1604 Branch - Member Service Office

SSFCU Culebra 1604 Branch - Member Service Office

Security Service Federal Credit Union - SSFCU Culebra 1604 Branch - Waiting Area

SSFCU Culebra 1604 Branch - Waiting Area

Security Service Federal Credit Union - SSFCU Culebra 1604 Branch - Team

See all

SSFCU Culebra 1604 Branch - Team

Chase Bank

Chase Bank

2.6(5 reviews)
16.1 mi

I am reluctant to even give Chase Bank one star. The recent…read moreexperience I had with Chase Bank is the most unethical and unfathomable thing that has ever happened to me as a banking customer. I deposited a check from my mom and instead of disputing it right away, Chase Bank allowed it to be deposited into my account and then on the day it was to be made available to me (which was 2 weeks from the day I deposited it), they froze my account, stating that my mom needed to go into a Chase Bank with two forms of identification in order to verify that she is the maker of the check. Keep in mind that the funds were taken out of her account and placed into my Chase account the day I deposited it. And, my mom is disabled and the closest Chase Bank to her is a 10-hour drive. They also said another day to verify would be to call her but there was no phone number in their system for her and they would not call the phone number I gave them because it couldn't be verified by their system. So, when they froze my account, it was too late to stop payment on my mom's check and her funds sat in my frozen Chase account, and is still there 2 weeks later. I talked to multiple Chase Bank representatives who are located apparently in India. There was a definite language barrier and not only was it difficult for them to understand me, they obviously did not care about my situation. However, I finally talked to a representative last Wednesday who told me that my mom needed to "recall the funds." So, I immediately called my mom and she called her bank and they started the process to recall the funds. At the time, they said it would be taken care of within 3-5 business day but on this day (Day 6) the issue is still under review. So, it has been about 5 weeks since I deposited the check and I needed the money for an emergency. Unfortunately, due to all of this chaos, my life has been negatively impacted. I only hope I can recover from the personal damages that this mishap has caused. It makes me wonder if Chase was holding onto my money to cook their books. The amount of the check was significant and maybe they needed it so it would look like they had more money than they really did. If you are thinking about banking at Chase Bank, I highly recommend that you choose a different institution. I have had absolutely nothing but horrible experiences at Chase Bank. At this point, we are just hoping that someone with some intelligence will get involved and save us. Every Chase representative I have talked to in the US says that the company in India has total control over my account and my funds so no one here can do anything to help me. Keep in mind that this is the worst experience I've had with Chase Bank. Not the only experience. It has been nothing but trouble and inconvenience since the day I opened my account.

So second time having to come into a branch because YESTERDAY at the other branch the rep didn't do…read morehis job . Now I am at this branch, I signed in and see there is only one person at the desk side he has someone in his office , after they leave , he looks at the clipboard and sees there are TWO people waiting ..he didn't come over and let us know he will be a moment. CHASE BANK ! this is so RUDE and I have never experienced any kind of customer service like this. he then heads back to his office and has a full on conversation laughing it up . 10 mins later SERIOUSLY ?!! he glances over and finally calls my name didn't apologies for the wait .! CAN SOMEONE FROM CORPORATE TAKE A LOOK AT THE CUSTOMER SERVICE

Photos
Chase Bank
Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

Chase Bank - So old no atm the mist out of date branch

See all

So old no atm the mist out of date branch

Capital One Café - coffee - Updated May 2026

Loading...
Loading...
Loading...