Dr. Relda Setliff's office is awesome super nice and caring. Dr. herself is knowledgeable she takes…read moreher time and talks to you if you have any questions never in a rush and no waiting long in her waiting area you get seen right away. And love the fact that the lab for blood is right downstairs of her office.

Dr. Setliff and her very professional staff have been very helpful to my husband and myself over…read morethe last several months. We are both cancer survivors with various health issues relating to our treatments. They are able to refer us to doctors within our insurance plan and have helped expedite necessary appointments.

If you want a doctor's office with rude & incompetent staff, this is the one for you. My husband &…read moreI were patients of Catheryne's for decades. We watched her children grow up from diapers to young adults. However, we finally gave up with her as our doctor due to the incompetence of her front office staff. They could never spell my last name. NEVER...not in all of the years that we went there. Then, there was the fact that they were extremely rude. And good luck with scheduling appointments! Whenever we called to schedule an appointment, they sounded as if they were half asleep. ASLEEP AT THE WHEEL. Plus, sleepy-time staff couldn't or wouldn't listen. In fact, they refused to listen at all. Each & every time it was the exact same scenario of the office staff being half asleep and/or unable to listen to the patient. Listening is a skill. If the front office staff cannot listen to the patient, they cannot do their job properly. I would try to use humor to jolt them back to reality with a comment about their needing another cup of coffee in order to wake up and they would simply hang up the phone in my face! After they hang up like teen-aged mean girls, I would have to call back...but, at least they sounded awake. But, you still had to force them to listen. ARE YOU LISTENING? I would ask. There were multiple phone calls to make one appointment. It was almost as if it were a test of wills to get them to do their job which entailed looking at a calendar & picking a time. That simple task was beyond their capabilities. I have made appts with hairdressers who could schedule appointments with more ease. How many aggies does it take to screw in a light bulb? 3! It takes four "ladies" of the front office staff to schedule an appt for Zavodny! FOUR! All four "ladies" of the front office staff have a bad attitude towards senior citizens. I am a senior citizen & I was afraid to go to this office alone. It became so bad that my husband began going with me so that the front office staff would be respectful. THEY WERE ALL RUDE WITH MAJOR ATTITUDE! ESPECIALLY BARBARA! Also, I waited two weeks just to get the doctor's medical assistant, Jennifer, to call me back with my test results. I called and left messages but, she was extremely lax in returning calls. Don't worry about your insurance being filed quickly. That is the #1 priority of the front office staff. They are quick to charge your insurance & get paid asap...but, they are slow to give you the medical information that you require in exchange for that payment. Their turn-around time was too long. RIDICULOUS! Maybe it was nap time again? The straw that broke the camel's back was when I was prescribed an anti-biotic by Zavodny's associate, Dr. Sun, without my test results coming back and without the results being read by a doctor. You don't give a prescription for anti-biotics without the test results first! INCOMPETENCE!!! Additionally, my husband called the front office staff to get information about a specialist that Zavodny had recommended. The front office staff told my husband, "I'M BUSY!" Can you believe it!!! Too busy to do their job!!! He tried to explain to the lazy "lady" on the phone that Dr. Zavodny wanted him to see this particular specialist. SHE DIDN'T CARE! She told my husband, "I'll call you back tomorrow." SHE NEVER CALLED HIM BACK!!!!!!! I know that the front office staff covers for each other and keeps much of their unprofessional behavior hidden. If you request to share customer feedback directly with Dr. Zavodny, the front office staff won't allow it. They have already "circled the wagons" to protect themselves. They care more about protecting their jobs than in doing the right thing for the patient. My husband left a message for Donna who is Dr. Z's new assistant. Barbara called my husband back!!! Apparently, Barbara had already deleted the message for Donna. When my husband asked to speak with Dr. Z or Donna, Barbara refused!!!! Barbara doesn't want Dr. Z to find out what's really going on behind her back. Are they liars on top of everything else? How do they explain to the doctors why the patients are leaving this practice? They must be keeping their rudeness & incompetence hidden away from the doctors' notice. Patients aren't allowed to give ANY FEEDBACK directly to the doctor. Dr. Zavodny must be unaware of her front office staff sabotaging her practice b/c the front office staff is running the show! They cover for each other's bad behavior. The front office staff is in control of all information with zero oversight. The doctors don't have a clear picture of their own business b/c I can't imagine that any doctor would approve of the manipulations by the front office staff. I AM ALSO VERY BUSY. I have worked very hard to find another clinic for my husband and myself to go to without all of the irresponsible actions of Dr. Z's front office staff. I suggest that you do the same.

Dr Zavodny is hands-down the best physician I've seen in my long 38 years. I started seeing her in…read moreOctober 2007 and now my husband sees her as well. She's very attentive, personable, double checks medication interactions before prescribing something new, and never rushes me through a visit. She's very thorough and makes sure no stone goes unturned. I would highly recommend her to anyone who needs a more comprehensive approach to medicine as opposed to a family practitioner.

Just left Dr Malicks office after having labs done.Must give shout out to CANDY.... Phlebotomist…read more ... she is a lovely young lady that makes having blood drawn a quick and easy experience...no easy task for those of us with small veins...Wonderful addition to FLOWER MOUND Family PHYSICIANS.. ...

Horrible place. If you enjoy not getting your prescriptions same day or even at all this is the…read moreplace for you. Waste all day waiting for one prescription to be filled as you wait and wait until finally you go find a real physician down the road. Absolutely abhorrent place would never recommend or go back. Any good review is years old. New people are there now. Beware.

Dr. Roberts was a wonderful physician who truly cared about his patients and I was sorry to learn…read moreof his retirement. I had been a patient of Northlake OB/GYN (Dallas location) for almost 40 years. Prior to Dr. Roberts' retirement, a letter was sent to his patients announcing his retirement, and he also stated that any of the other physicians in his group were capable of providing good care. However, when I tried to make an appointment with one of the providers I was told the practice is at "patient capacity" and I could not be seen by any of the providers in that group (Dr. McClintock, Dr. Ryder, and Dr. Ruk). I was taken aback, given the letter that was sent out by Dr. Roberts and the length of time I had been a patient with that practice. I take that as a bad sign for the practice management. Too bad.

Best doctor I have had in my life! I have gone to Dr…read moreRoberts for 52 years. He is retiring and it will be a loss to every woman that was lucky enough to be treated by such a lovely man.

So my wife gave them a bad review because of Dr. Reddy's services and they sent her a letter saying…read morethey will not be providing her any medical care after that. Instead of fixing things, they care more about the fake reviews that they just write good stuff and give themselves five stars, they did insurance fraud by charging her $1000 and she kept paying for every visit, they have her allergy shots on them for one year and they're not even giving that back. They over charged for the services that wasn't even provided please save yourself you don't want to risk your health with this doctor.

I came to Dr. Reddy's office here for several months and had treatment covered by my insurance…read morewithout any issues the first few times, but then the last 2-3 visits his Tax ID no longer matched up with Aetna even though he continues to be listed as in-network without any issues for others. They committed to call my insurance and help get it resolved before sending the bill to collections each time I called them, but they did not and never took the initiative to call me back after promising to do so before tossing it to collections. This seems to lack adequate professionalism to me as someone who has never otherwise paid a legitimate bill late.

Dr. Proctor is an absolute lifesaver--literally. He has helped me through some of the most…read morechallenging health issues I've ever faced in ways that have genuinely saved my life. He is far more than just another internal medicine doctor; his deep expertise in both internal medicine and endocrinology is exceptional and has made all the difference in my care. What sets Dr. Proctor apart is how much he truly cares about his patients as human beings. He is by far the most responsive doctor I've ever had--always prompt with follow-ups, thorough in his explanations, and genuinely invested in my well-being. His approach goes beyond the clinical; he listens, he supports, and he partners with you in your health journey. His staff is incredible as well. The physician assistants are outstanding--each one is knowledgeable and capable enough to serve as a primary physician on their own. Together with Dr. Proctor, they form an unbeatable team that delivers compassionate, high-quality care every single time. If you're looking for a doctor who combines world-class medical knowledge with heartfelt humanity, Dr. Proctor and his team are the gold standard. I can't recommend them highly enough!

Our family has entrusted our healthcare to Dr. Procter and The Well Integrative Medicine for many…read moreyears. Between my two sons, my wife, my grandson, and myself, we have relied on Dr. Procter for a wide range of medical needs and have consistently received exceptional care. As a physician, Dr. Procter has access to many of the same medical tools, treatments, and resources as other doctors. What truly sets him apart is not the tools themselves, but the way he uses them. In today's healthcare environment, it is rare to find a physician who combines deep medical knowledge with genuine compassion, personal commitment, and an unwavering determination to help patients heal. My two sons each have unique and challenging medical conditions. Before seeing Dr. Procter, we consulted with numerous physicians and specialists without achieving meaningful results. Dr. Procter approached their cases differently. He listened carefully, thought creatively, and developed treatment plans that addressed the root causes of their issues. Thanks to his expertise and persistence, both of my sons are experiencing successful outcomes that other physicians had been unable to achieve. Dr. Procter treats patients as individuals rather than diagnoses. He takes the time to understand the whole person and is fully invested in helping his patients achieve the best possible health. His care, compassion, and dedication are qualities that have become increasingly difficult to find in modern medicine. I recommend Dr. Procter and The Well Integrative Medicine without hesitation. Our family's health and quality of life are significantly improved because of the care we receive there.

I have seen Dr Patterson for over 20 years. The staff her nurse have always been very efficient and…read morecaring. Even though I had to leave Plano and take care of my mother, I still drove to Richardson to see My Doctor, Gabrielle Jennifer Patterson.

Dr. Gabrielle Patterson is genuinely kind, caring and thorough. The front desk checks you quickly…read more The lab employee Norma, is always so sweet and thorough. Kim, Dr. PATTERSON's nurse does exactly what you would want out a nurse.

Great caring staff and a doctor that will spend the time needed to listen to you. Dr Tio and the…read moreentire staff are patient, kind, and sincere.

Every thing went well all the staff were friendly ànd nice and helpful had all my questions…read moreanswered had labs drawn the lady who drew my labs was very good.They were very helpful to me because I'm in,a wheelchair ànd they went out of the way to assist me