Katlyn got my hair such a nice cut and a gorgeous purple for the bottom of my hair like I asked for. She is amazing!! read more

Capelli Salon - Purple ombré - Hair Salons Near Me - Washington, North Carolina

AWFUL experience.. TERRIBLE coloring service. Long review but worth reading!! The picture speaks for themselves. From the moment I walked in the door and simply asked where to park I was greeted with rudeness and felt unwelcomed. There's a huge parking lot behind the building yet they have no customer parking and if you park back there your car will be towed. Seems illogical to me... most businesses have parking for customers.. something they should probably consider. I really debated going back in after moving my car because of the attitude I received but unfortunately I had a gift card so felt as if I had to go in and use it.. otherwise it would be just wasted money... my first mistake. The manager and stylist apologized for the behavior and convinced me that I would have a great experience with the best & most trained colorist they have. I trusted them... my second mistake. I have red hair that was faded and asked for a merlot (red/purple) color and showed the stylist pictures. I was there for SIX hours and left starving, without a haircut and BLUE streaks in my hair.. (I did not ask for blue..) and was asked to come back over the weekend so it could be fixed. I just spent my whole day off there and they wanted me to come back because she messed up? Unbelievable. They compensated me by giving me a conditioning treatment for free.. but it left my hair feeling like greasy straw.. my hair was not silky & shiny as it normally is after a fresh color!! It still was faded and dried out. I left in tears and went home and had to recolor my hair myself, after I just spent $200 and 6!!! Hours there. The building and staff were nice, after they apologized for being rude.. but the services not so much. I'm not one to bash people for their work but I felt that I needed to share my experience to prevent others from experiencing the same frustration & disappointment as me. (I worked as a hairdresser for 3 years professionally I know how tough it can be.. but I also never let my customers leave unhappy and I could read body language to know if they were happy or not) I'll let the pictures speak for themselves. Picture 1-3 - what I left the salon with.. taken in my car in natural sunlight. Natural sunlight doesn't lie. Picture 3 shows the BLUE in my hair. Picture 4 - what I showed the stylist and asked for (obviously no blue, and a rich red brown) Picture 5 - my hair after I went home and FIXED it MYSELF. Clearly way closer to the picture I asked for. Do not waste your time going to this salon! read more

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Went in for a cut with heather and I believe I found my new stylist. She listened to what I wanted and delivered. She was super friendly and very helpful. Booked a beach wave with her this month and I feel confident that I will love it. read more