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Cape Cod Young Men's Christian Association

3.0 (2 reviews)

Services - Cape Cod Young Men's Christian Association

Multiple children care

Single child care

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15 years ago

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12 years ago

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Fitness 500

Fitness 500

(30 reviews)

fitness 500 is a great gym, from the beginner to the IFBB this is the gym to visit. In the summer…read moreit can be a bit crowded but I'll always get my workout in. I highly recommend visiting Fitness 500 to any one visiting the cape or a local looking for a gym.

As a long time member, Fitness 500 periodically has staffing issues when the employee that opens up…read morethe gym at 5:00 am or 6:00 am (weekend) does not show up. This leaves a dozen+ members waiting in the parking lot guessing when the doors will open or if they should go home. And honestly, things happen it's about how a business handles them that tells the story. That is where this review starts... For the 2nd time this month the person opening the gym no showed. Instead of Fitness 500 using this as an opportunity to go above and beyond or wow members they instead get defensive, testy, and full of excuses. The manager, 'L' may be a fine personal trainer but needs to spend more time learning how to speak to the public when such situations arise (this coming from a career executive who cringes when I read 'L's' emails other members share with me). Heaven forbid Fitness 500 would credit dedicated early morning members, but a simple stand at the door the next morning and proactively apologize would go a long way. Send an email, facebook post, or do something PROACTIVELY to acknowledge the frustration instead of waiting on members to contact you upset. Imagine if you wrote an email to Fitness 500 with your frustration and the next time you came in they said grab a drink from the cooler 'on us' for your trouble. THAT is customer service. THAT is wowing your customers, THAT is something memorable that members share with other members instead of people pissed off talking trash to one another about how poor Fitness 500 customer service is. And lastly.. when the owner gets involved, STOP yelling at members. Multiple members have shared this. We WANT Fitness 500 to be successful. WE WANT to have a fun gym community. Fitness 500 has every opportunity to come out shining in a unfortunate situation that seems to be reoccurring. But fails to do so each time and instead puts down members encouraging them to cancel. Nice!

Anytime Fitness

Anytime Fitness

(7 reviews)

Received a warm greeting from Manager Erin She showed me…read morearound. She was super enthusiastic. I felt really comfortable in this small gym. Clean,accessible, its got all that I want. Excited to be a new member!

After a year at Anytime Fitness, I decided to end my membership and switch gyms. The facility is…read moresmall, and understaffed. I notified the gym that I'd like to cancel, and they informed me I'd have to come into the gym to do so. I blocked out a morning to sign paperwork and pay whatever fees necessary. The boy who helped me had to make several phone calls to his boss to figure out how to properly handle closing out the membership. Which is why, before I left the gym that day, I asked several times if he needed anything else from me (money, signatures). He said I was "all set" so I left. He TEXTED me two days later to say I owed more money due to a '30 day notice' policy that he had NEVER mentioned before. I was confused and texted back that I had already paid what I was told I owed. He responded that I would be charged for another month after cancellation. IN WHAT WORLD DOES THIS MAKE SENSE? I understand every business has rules, but as I said I got confirmation several times that I had paid everything due and the account was closed. They've since reported me to the credit bureau I'm a broke, busy college student but I made time and set aside money to make sure I could pay them everything I owed in full. Just for them to text me 2 days later with some bs and now this. The gym is small, understaffed, and dirty to begin with. Even if I hadn't of had this awful experience I wouldn't recommend this gym to anyone. I guess their inability to keep clientele is affecting their financial situation otherwise they probably wouldn't be harassing people who used to go to their gym for 'cancellation fees'? Take your business elsewhere!

Cape Cod Young Men's Christian Association - gyms - Updated May 2026

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