Outstanding service. First time customer, I called today (Sat) about getting some additional…read moreignition key fobs paired for my 2009 Jeep Grand Cherokee. Even though it was a Saturday, they had flexible scheduling options and showed up right on time. Had 2 new key fobs paired and working perfectly in less than 5 mins. Price was very competitive vs going to the stealership. Would definitely use again!

I have worked with these folks twice. The first time was a few years ago when my garage door had an…read moreissue. They came out that evening and it was fixed within a few hours and I thought that the price was more than fair. The guy who came out was Russian and could not have been nicer. Fast forward to my recent experience. I had a guy come by to do some work on the locks at my house. 45 minutes later, he gave me a bill for over $200.00. I should have spent that hour and maybe another doing it myself. This was very simple. This was a hosing. A ripoff. I will never do business with them again. This time it was .......... an American "technician"

Was out of town and could not set my alarm remotely because of a troubleshoot in the system. I…read morecalled after hours and Tom got over there to address the issue and alarm my home. This was not considered an emergency but was still taken care of after hours. They were extremely professional with the initial install and kept things clean. Definitely recommend.

This company is not a reputable company. They are way overpriced...then when we cancel they…read morecharged a service call which they automatically deducted from my refund.

Fast. Efficient. Professional. Communicated well. Showed up on time and the invoice did not exceed…read morethe quote / estimate. Highly recommend the locksmith they sent out.

Prompt response and solved a long time problem. Did the job quickly and professionally for a…read morereasonable price. I recommend this firm for any locksmith job.

Bob answered the phone on a Sunday, came to Provincetown right away and did a great job at a…read morereasonable price. Very friendly and patiently explained everything. Happy to recommend him.

Needed some help in installing an electronic back door lock and Robert was responsive, supportive…read moreand provided excellent service. Would be happy to recommend him for any lock-related activities

Not good service. Switched to competitor. Just generally rude and not able to explain their charges…read moreand equipment. Seem disinterested so I moved on.

For now, all I can show is my indignation!! They really did provide the service very quickly, the…read moreinstaller was very friendly and professional BUT... everything after that is just downhill... so far, 3 weeks just gone without an application to the fire department, which holds me back at all points because it is my last point for the town hall to do the final inspection and I can call the EEC to open the daycare... I do not recommend it for any prosthesis

Good business. Prompt, quick an efficient…read more Be sure to have cash or a check to pay him.

Had a broken Baldwin double lockset door handle that had some worn out parts needing to be…read morereplaced. Parts covered under warranty but we couldn't put it back together correctly. Gentleman took info over phone, arrived within 15 minutes and fixed the issue promptly. Payment by check for exactly what he quoted us over the phone. Professional, reliable and very competent as well as friendly. Would highly recommend.

A key was stuck in my motorcycle ignition. The tech arrived quickly, removed the key and made me…read morethree spares.

From the owner: Mobile Lock And Safe Serviceread more

I called them for help with a service issue and the woman I spoke with was interrupting me, I…read morecouldnt even get out a full sentence before she "mhm" 'd me in a very condescending way. Very poor customer service. She seemed very angry that I called for some reason. Probably going to have to switch companies because I don't want to feel like a burden just trying to maintain my home security system.

Had a very expensive camera system installed that never worked properly! Called and told them…read moreseveral times. Finally had them come take their junk out and installed ring cameras that work perfectly!!!! Beware- you have been warned. The customer service sucks and they did nothing for us on this crappy camera system!!!!