I've been riding with Mike for years, and have always had a great experience. Safe and reliable…read moreservice. Fully endorse. - Dayton H.

Needed a ride from Cape Cod Hospital to North Truro. Mike was reliable; told me when he would be…read moreavailable and when I called back to say I was discharged he was on his way. It was now dark and rainy. I felt safe driving with him. He was my lucky charm. I highly recommend him for reliability, courtesy and safety.

I ordered a car to shuttle my Dad and me from Cape Cod to Logan airport, a long trip and got a very…read morereasonable rate. In addition to getting us there safely, comfortably and quickly in a spacious sedan, the owner went above and beyond by shipping the expensive wireless ear buds that I left behind back to me in Chicago at no charge! Great customer service, highly recommend.

If I could give this car service a minus I would . After arriving late without a toddler seat I…read moregave them ours, with a promise that they would return it! This was Aug 2nd, and many calls later it's September 25th and still no seat. Had to go out and buy a new one! Allen the "manager" has repeatedly promised to deliver , but just delivers empty promises. I feel sorry for his staff who has to cover for his totally unprofessional behavior! Waiting for a refund....

Ramsay reached out via text the day before my flight, letting me know he would be picking me up…read more Even though my flight was early, he was already there waiting for me. The car smelled like everything had been recently cleaned, very nice. The overall experience was 10/10 and I'd recommend Long's to anybody looking for transportation from the Cape.

Always a good experience. On time, drove us safely and very helpful with bags. Our driver, John,was…read morepersonable and pleasant.

The team is always on time, the vehicles are spotless, and the drivers know the community well…read more They're professional and kind every time. But McGregor gives so much more than great service. He has shown up for me and my family. Most recently, an unexpected nor'easter forced us to postpone our wedding celebration, though we still planned to get married that weekend. McGregor quickly changed plans. Instead of moving all of our guests, he drove my now-wife and me to the church, to dinner, and home again. He pulled up at impossible angles and jumped out with his giant umbrella so not a single drop of rain touched her dress. His kindness and professionalism made our night even more magical. He embodies Provincetown's spirit of deep welcome and community. McGregor, his son, and his whole team are the best of the best. I can't recommend them highly enough.

Excellent service and he was very responsive to calls. Nice large, clean vehicle. He runs all over…read moreProvincetown and Cape Cod.

All I can say is WOW! My daughter was traveling alone and I was looking for a ride service that was…read moretrustworthy and reliable. I found that and so much more. Dean (the owner) reached out to me personally to go over any questions or concerns that I had. He even shared his phone number in case something else came up. He was always responsive, professional, and very kind. My daughter's driver, Todd, went above and beyond. He reached out in advance with his phone number, willing to answer any questions I might have. He kept me updated on her flight. He not only got her to campus safely, but waited while she got checked in, took her bags to her dorm, and sent us a pic of her in her new space. It was so much more than we could have hoped for. My daughter was delighted with the surprise of chocolates and water in the car and she loved chatting with Todd. He is an absolute gem. I wish I could give this company more than 5 stars. Truly. If you need a ride and you're around the Providence/Boston area-don't hesitate to give them a call. You won't be disappointed!

First time to use a carvedilol right service service. I wrote a super review for the trip to Logan…read more The return trip the morning that THE BLIZZARD was to start really really impressed us. Our plane was 4 hours late arriving after midnight on Sunday. David was right there in one of their wonderful cars . He was phenomenal and delivered us to the Cape at 2:30a.m. and was charming. He carried our bags inside for us, and he still had an hour+ ride to his home. I need to mention that we are elderly and should not have worried that someone would be there. They were there and with chocolates!!

I'd like to thank Town Car Transportation for seamlessly transporting our daughter in elegance in…read moretheir fabulous limousine from our home to Wequassett Resort on her wedding day! Their driver, George patiently waited for us to solve a dress emergency , and then treated her like a princess from departure to arrival at the venue. Thank you TCT!!!

Our family has been a customer with Mike and Town Car Transportation almost since the company's…read moreinception. We have never had a bad experience! Your flight into Logan delayed? Your driver will still be there. You need to leave at 3:00 am? Your driver will be there to pick you up. The customer service is impeccable as are their fleet. I could not recommend them more highly.

Great experience! On time. Friendly drivers Door to door service made our trip go very smoothread more

Everything was great. We met our driver easily at the airport pick up spot. The ride was very…read morecomfortable. We will definitely use this service again.

I asked my Son and Grandson about their trip to the Airport for their return to Idaho after their…read morevisit. I could sum it up with one word--GREAT! Andrew was at my home and waiting right on time. The trip went fine with traffic cooperating they arrived early. It should be noted that Andrew was very professional in all his actions and made the journey an enjoyable trip. But that is how we found every trip conducted by Pro Limo. Here is where a Corporate name is exactly the service they always perform. Thank You.

Can I give less than 1 star....I'm writing this review as we are in our Uber from Logan Airport…read more(Monday, Jan 26, 2026 at 8:50PM...day 2 of the snowstorm) Pro Limo is unreliable with terrible customer service. We scheduled a ride home and due to the snow storm they "assumed" all flights would be canceled so they canceled our pickup. When I spoke to them, they were argumentative....the drivers have to shovel out...it's still snowing...etc. The reason you spend more for a car service is reliability. You also expect professional communication. We arrived at Logan and there were multiple car services waiting for their valued customers. We were able to get an uber within minutes for less than ProLimo and with far better customer service skills. I suggest thinking twice before you count on them. Since writing this the owner has decided to argue with a repeated customer on Yelp instead of calling the customer to discuss the matter.

Only way or the highway. No, seriously. Every other local…read morecar service besides Mercedes/Cape Cab, I treat as a last resort.

Awful! STAY AWAY!!! THEY DON'T COMMUNICATE WITH THEIR OWN MANAGEMENT! Never mind anything else…read morewithin this company. Horrible! Constanly hiring drivers in all divisions. Think about it ... they treat their drivers even worse! No vacation time, no retirement plan, no health insurance.​

I just used Austin Limousine for a trip from Somerset to TF Green. It was a very early morning…read moretrip since my flight boarded around 5AM. All went perfect from my initial email requesting a quote through the trip itself. Excellent-looking, clean Lincoln "black car" / executive type vehicle picked me up for the trip and my driver was also great. Couldn't have been more pleased with the whole experience and will absolutely use them again on my next trip to New England.

Love services, very professional, on time , communication with clients on time , I will recommend .read more