I went to Doctor's Care on 3/7/2026 regarding a potential bladder infection. There was no one in…read morethe waiting room, so I was called back in a very timely manner. The nurse weighed me on their scale and it was incorrect (10 pounds lighter than I actually was), so I think its time to replace their scale. When I got in my room, they took my blood pressure and the machine squeezed my arm so much that my hand went numb and my arm started aching. I am pretty sure it is time for a new blook pressure machine too. While I waited, I noticed the floor in the room. It was filthy and looked like it hadnt been mopped/cleaned in a long time. That was my biggest turn-off. I went to the bathroom to take a sample and the floor in the bathroom was even worse. I can't believe the floors were that dirty in a health care facility. They looked like a floor in a run-down gas station. Aside from the equipment situation and the filthy floor, the staff was exceptionally friendly and took the time to listen to me. In fact, it was the friendliest they have ever been since I've been coming there over the years. I have always gone to Doctor's Care when I needed urgent care. I never noticed the cleanliness till this visit. Please clean the floors.

I don't know that I would recommend this urgent care to anyone as it was probably the longest it's…read moreever taken anywhere to get checked in and seen, even though there was no wait as I was there. Once I saw the doctor, he seemed nice and helpful and it didn't take long once I was called back. Overall, the doctor seemed skilled and that part was fine but the experience with the receptionists and extremely long wait made it not the most pleasant.

Megan at front desk was polite and very helpful assisting me with troubleshooting my payment issue…read more I didn't have to wait very long to see the nurse or doctor

Complete incompetent. No concern for the people they see or their needs. they are the only…read moregovernment contracted office around for completing immigration physicals. They don't care that there are deadlines for the paperwork on this. They're just excited to get paid $600 to do the physical then refuse to give you the paperwork. I'll be looking into reporting them for government fraud.

Very poor communication. I can't even get scheduled for my exam. I receive text and voice messages…read moretelling me to call 1-800-692-9701 to schedule my exam. When I call that number I am on indefinite hold and forced to listen to propaganda about how great their company is supposed to be along with job advertisements and request for veterans to apply. It is Al automated, no humans, and very unprofessional. I have never reached anyone in order to schedule my examination.

Extremely professional staff---one of the best run facilities I have visited in along time---the…read moreemployees were helpful, compassionate, and fully dedicated to taking care of the customers----the collective group worked together to make my visit a pleasant experience---strongly recommend to others!!!

Wonderful experience -- kind smiling faces from the moment you walk in. Thankfully I wasn't sick,…read morewas simply going in for a pre-employment drug screening test, but the process could not have been easier. Online check-in, quick service/didn't wait long in the reception area, and once back with the nurse, in and out in under 10 minutes. What more can you ask for? In the event I am sick these are the things I remember and would be happy to visit them again!

PA was absolutely great, so was the front desk clerk. The technician who took my weight and blood…read morepressure was incredibly rude. I gave her this look but said nothing. The PA ordered blood to be drawn, I was explaining to her my two best veins were shut down bc of cancer treatment, and the o ly vein that worked in past is throne in my left arm. She was so gracious and u distancing. The office manager walks in to draw blood, I explain to her which vein works bc of past experience. She informed me that it is at her discretion where blood is to be drawn. I tried to explain to her that bc of my recent cancer treatments the veins she wanted to draw is shutdown bc of cancer treatment. She told me "I guess we will not be drawing your blood today", She should have at least tried to draw from the one vein I know work 100 percent. She turned around and left the room. Unbelievable, I have used this location for past three years, and never e er had an issue with the personnel. Front desk clerk and OA very professional,

Incorrect Diagnosis and Dismissive Rude Response by Dr. Tommy Hooper…read more It's a shame I'm having to write this as we have been patients of Complete Health Clinics across the Nashville area for over 12 years now, but this experience will be putting an end to that. My 16-year-old son was seen by Dr. Hooper for persistent fever, severe frontal headache, extreme fatigue, drainage, and over 10 days of symptoms. When I asked about the possibility of bacterial sinusitis, the provider dismissed the concern solely because flu, COVID, and strep tests were negative (which could have been false based on the delayed testing timeline). He stated that meant it could not be bacterial and declined antibiotics but offered a steroid shot. When I respectfully questioned the reasoning, we were told we could leave as he opened our door to show us out and instructed us to go get our steroid and antibiotics somewhere else. We sought a second opinion the same day, and he was diagnosed with acute bacterial sinusitis and started on antibiotics. I understand the importance of antibiotic stewardship. However, dismissing concerns without discussion and responding defensively when a parent asks questions was disappointing. I hope future patients feel heard and respected.

Complete Urgent Care would not see my mother as walk in for the cut on her left lower leg on March…read more4th 2026 in the afternoon. We were told only one doctor working today and all the time slots were full. They turned my mom away from care. If I could I would give them no stars. Awful front desk greeting. Never saw the doctor. We were turned away by the front desk. I think they should take the word "Urgent" from the company name.

Good Dr office unfortunately they are no longer open on Saturday wish they notified patients before…read morethey try to come there I lived 30 min away was just a waste of time for me to come there now looks like I'll have to call to make an appointment during the week

I began using Hometown Medical several months ago after going without a primary care doctor for a…read morecouple of years. I have been very happy with all of the services that have been provided to me. The remainder of my has also begun using Hometown Medical based upon my recommendation. I found the previous review to be the exact opposite of my interactions with Mendy Hicks N.P she has listened to all of my complaints, made referrals where appropriate. My only complaint is that I would like to meet the supervising physician just to get the opportunity to see the person that is ultimately responsible for my medical care.

Terrible place! They are more interested in taking your money. When I asked to redirect another…read morepharmacy they told me it could take up to 3 hrs when I was feeling so sick and needed asap. The nurse said she would call me to let me know when the dtr called the Rx in but she never called. My daughter should have gotten an uninsured discount but i stead they charged her the full amount.

Besides deleting my review on Google.... I definitely rated again... but…read more Would not recommend had a work injury showed up having to wait almost an hour, had tingling cold numbness feeling in my foot, I seen the Pa Robert Bronson; was rude, cold, condescending, cocky, and had a mouthful of attitude. He would not listen made snarky remarks and was rude towards my self and my mother who has a degree higher than him... he is a respiratory physician and it shows... he has no bedside manner and 1000000% would not recommend going here if he is the Pa on shifft... nurses were amazing an helpful. Bronson was kicked out of my room because I got tired of being in pain and him being rude and incompetent.

I know that urgent care facilities get a bad reputation from time to time and I've had my fair…read moreshare of them. The staff at this location were extremely friendly and helpful during my visit. Even with 3 minutes prior to them closing they took me in as I had just landed from a long flight. Great job everyone and thank you for seeing me this evening.

Checked into this office online with a quick registration, was texted shortly thereafter that they…read morewere ready for me, and drove in. Got there, paid my $20 copay, and 15 mins later was called into the back for vitals and to be moved to the room, where I waited maybe another 10 mins. Not bad at all. Nurse practitioner was kind, jovial - great bedside manner. She diagnosed the issue, stepped out briefly and returned with my Rx. In the end, I was in and out in a little over a half-hour - no fuss, no muss.

Over the last decade I've been unfortunate enough to have a couple trips to the ER. Tonight I ended…read moreup here for a broken foot! The second I was wheeled into the ER doors the woman behind the desk showed me kindness and immediately got me back to be assessed. The nurses who did my intake were really kind and reassuring. I was in a lot of pain and very anxious as well. Dr. Matt Chandler saw me right away and made sure I got X-rays and medication for the pain. It did take quite a wait for the xray tech but once she came to get me I think I was in an out of imaging in less than 10mins. The x-ray tech was really nice as well. Once I was back in waiting the doc came to see me and I have to say he is excellent. He has very good bedside manner and I could tell he genuinely cared for my well being. After going over X-rays and follow up instructions I was fitted for my boot and the girl who did it was awesome. I am still in a lot of pain despite the meds but she was able to get it on really gently with minimal discomfort to my already swollen foot. I'm really pleased with the level of care I received and the guidance on orthopedics and follow ups. I hope to not ever have to return the to emergency department for an injury or illness but if I did I would be relieved for it to be at Jennie Stuart and especially in the hands of Dr. Chandler!

Very racist staff who do not respond to anyone with a speech impediment or a different…read morepronunciations of words. Extremely frustrating when you have a life or death appointment to be made and the appointment staff on the phones laughs at your words and then puts you on hold for 6mins before the call just drops. If this company is in your radius I feel very bad for you all. This company should not be allowed to see patients let alone take calls. I was trying to figure out why they had to change their name in the first place. Get this kind of company out of this type of profession.

The staff was absolutely amazing. I wish I would've got the Front Desk girls's name but when you…read morewalk in your greeted so kindly, she's very attentive asking if you would like water everyone there was very nice. Very professional facility was clean. They all deserve a raise.

I will never again pick again this place for drug test they don't know how to treat people nice and…read morethey make you to wait for the whole day