Complete incompetent. No concern for the people they see or their needs. they are the only…read moregovernment contracted office around for completing immigration physicals. They don't care that there are deadlines for the paperwork on this. They're just excited to get paid $600 to do the physical then refuse to give you the paperwork. I'll be looking into reporting them for government fraud.

I have had the most ridiculous experience at this Wilmore Rudolph's location in Clarksville…read moreTennessee. I am a walk in told there was openings for appointments. I was not put in as a scheduled appointment when I came in. So I just keep getting pushed as a walk in further and further out. people are added to scheduling as appointments and are getting seen around me. I asked the rude receptionist 2 times if I was coming up. I also asked if I could switch to a scheduled time, now that it's over 2 hours. The receptionist response is now I will still have to wait a while, even if she puts me in a scheduled spot over a hour from now. Lesson learned, schedule before you go. because instead of being accommodated into a scheduled opening. They leave you as a walk in. and you wait for hours. They don't gi a shizzz. and at this Wilmore Rudolf Urgent care. The receptionist doesn't care how you are sick. And absolutely doesn't care to help rectify a situation. Never again at this location. WORSE SERVICE EVER.

Very poor communication. I can't even get scheduled for my exam. I receive text and voice messages…read moretelling me to call 1-800-692-9701 to schedule my exam. When I call that number I am on indefinite hold and forced to listen to propaganda about how great their company is supposed to be along with job advertisements and request for veterans to apply. It is Al automated, no humans, and very unprofessional. I have never reached anyone in order to schedule my examination.

Extremely professional staff---one of the best run facilities I have visited in along time---the…read moreemployees were helpful, compassionate, and fully dedicated to taking care of the customers----the collective group worked together to make my visit a pleasant experience---strongly recommend to others!!!

Every time I've had an urgent need (cat slicing face w/back claws when I tried to pick him up -…read morethumb cut from using tools wrong way) I walk in - get in - get the care I need with NO SCARS. Everyone from Ashley at the front desk to Justin the PA is friendly, helpful, patient. Hours 8-8 M-F Sat&Sun 8-6. Put them in your contacts!

Wonderful experience -- kind smiling faces from the moment you walk in. Thankfully I wasn't sick,…read morewas simply going in for a pre-employment drug screening test, but the process could not have been easier. Online check-in, quick service/didn't wait long in the reception area, and once back with the nurse, in and out in under 10 minutes. What more can you ask for? In the event I am sick these are the things I remember and would be happy to visit them again!

Great care! Great people! Dr. Sparks takes time to listen…read moreto you!! Very clean environment. Easy to get to.

I was with my daughter yesterday for an appointment. She was diagnosed and given an antibiotic. The…read moreprescription was never called in. My daughter called back and had them call it in again. Once again it was never called in. This is not the medical care I would expect from a care facility. Please beware.

I have been going to Hometown for over a year, and I have not had a bad experience. Dr. Burton is…read morea wonderful PA and listens to you. The office staff are so nice and understanding. I would recommend Hometown Medical to anyone that needs a PCP that listens to you.

Good Dr office unfortunately they are no longer open on Saturday wish they notified patients before…read morethey try to come there I lived 30 min away was just a waste of time for me to come there now looks like I'll have to call to make an appointment during the week

Went and got a Covid test and was in and out of there. Doctor Fox and staff were all very nice and…read morehe took his time explaining to me everything I needed to know. He even called me to verify what he was calling in for prescriptions after I left. Will definitely be back! Editing: I originally gave them 5 stars for Dr. Fox who was nice. Had to go back with my daughter and Dr. Kromer is an ass! Sorry, not sorry. Five stars for Dr. Fox who I hope all of you are lucky enough to get! 0 stars for Dr. Kromer who has no bedside manner whatsoever!

This is easily one of the worst clinics I have ever visited. Both the administrative and medical…read morestaff are completely unprofessional. They handle blood work reports very poorly, taking a full week to provide results without taking any accountability or offering explanations for the delay. The operations manager was equally unhelpful despite multiple outreach attempts, and staff consistently ignore patient questions. I had a terrible experience here and strongly advise going to a primary care clinic instead

I know that urgent care facilities get a bad reputation from time to time and I've had my fair…read moreshare of them. The staff at this location were extremely friendly and helpful during my visit. Even with 3 minutes prior to them closing they took me in as I had just landed from a long flight. Great job everyone and thank you for seeing me this evening.

Checked into this office online with a quick registration, was texted shortly thereafter that they…read morewere ready for me, and drove in. Got there, paid my $20 copay, and 15 mins later was called into the back for vitals and to be moved to the room, where I waited maybe another 10 mins. Not bad at all. Nurse practitioner was kind, jovial - great bedside manner. She diagnosed the issue, stepped out briefly and returned with my Rx. In the end, I was in and out in a little over a half-hour - no fuss, no muss.

Over the last decade I've been unfortunate enough to have a couple trips to the ER. Tonight I ended…read moreup here for a broken foot! The second I was wheeled into the ER doors the woman behind the desk showed me kindness and immediately got me back to be assessed. The nurses who did my intake were really kind and reassuring. I was in a lot of pain and very anxious as well. Dr. Matt Chandler saw me right away and made sure I got X-rays and medication for the pain. It did take quite a wait for the xray tech but once she came to get me I think I was in an out of imaging in less than 10mins. The x-ray tech was really nice as well. Once I was back in waiting the doc came to see me and I have to say he is excellent. He has very good bedside manner and I could tell he genuinely cared for my well being. After going over X-rays and follow up instructions I was fitted for my boot and the girl who did it was awesome. I am still in a lot of pain despite the meds but she was able to get it on really gently with minimal discomfort to my already swollen foot. I'm really pleased with the level of care I received and the guidance on orthopedics and follow ups. I hope to not ever have to return the to emergency department for an injury or illness but if I did I would be relieved for it to be at Jennie Stuart and especially in the hands of Dr. Chandler!

worst ER ever. I went in at 1pm for sleep deprivation and did not leave until 8pm and with nothing…read morebut an electrolyte infusion, which I was ignored for two hours afterward. nurses were okay, great in triage. doctors were actual garbage. didn't listen, very rude. why be a doctor if you hate taking care of people???