Highly recommend. We Just dropped Molly off for the workup. The other vet in town did a botch job on her teeth so we are here just a month later getting the job done right. We were seen on time (by appointment) and the staff are very friendly and caring for my pet. We were told to pick her up around 1600-1630 unless they call. We showed up at 1620 and she was ready to go.. a little groggy still but she was excited to go home. They got us rang up and it was a lot cheaper than expected. They gave us a bag of meds and showed us the teeth that had been extracted. They also provided the new tag for her vaccinations. We have made appointments for our other pets and have stopped using the other vet in town. If we have an after hours emergency we will travel to Bakersfield. There is plenty of free parking in the large parking lot. read more

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I've used this clinic for many years. They've always treated my animals with compassion and have been reasonable with costs. I'm very surprised by some of the previous reviews as we've always had a pleasant experience. The Doc is awesome and very pleasant to talk to. JACKIE and her staff are excellent, knowledgeable and helpful. Always the best in care for our fur babies! Thankyou read more

Won't be back here Cancel appointments for 3 weeks straight and didn't even give a phone call notice either. read more

I don't know what to say. The office staff is amazing. They fit me in for a same day appointment to get my dog put down. They were kind. The vet however has zero bedside manner. None. I know he's old and done this a thousand times but it should matter! He treated her so roughly. Grabbed her by the neck and laid her down like she was already dead. He had to give her two shots to do the job because he can't see and he's so shaky which was hard on her and us. Then he continually poked her in the eye to see if she was gone. It was torture. He absolutely is not physically or emotionally capable of providing care. I would never go back. Please don't take your loved one here. read more

To be honest, after reading the reviews on yelp, I was more than hesitant on bringing a stray my hubs found to CVH, but after looking at the other vets in town, I decided to give this place a shot. Since this place didn't have very many reviews and it's still open, I figured everyone's experience here couldn't have been all bad and I had the feeling that the majority of people in Ridgecrest probably don't Yelp much. This office is located on the south side of China Lake Blvd. in what appears to be an empty shell of businesses no longer open. There is a bowling alley in the same shopping complex and think it's still open and running. But the vet is actually located in the middle of the strip with a giant banner facing away from the main st. I actually ended up driving past it because I was expecting a sign that pops out, as opposed to a banner, but alas I found it after circling around. When my hubs found the stray, he failed to see all the fleas running around the poor abandoned pup, so I called CVH to see if there were any available appointments to bring the pup in asap. The person who answered the phone told me that they had walk in hours between 9:30-11:30 am (I could be wrong about the exact walk in hours), so I took the pup in the next day. When I took the pup in the following day, the lady I checked in with wasn't the warmest and told me that it may be awhile until a vet sees the pup since we didn't have an appointment. But she did assure me that he would be seen. So that made me feel better. We waited maybe 15-20 minutes and a vet tech took us into a pretty large sized room. After doing a quick check up of the pup, the vet tech left and another 5-10 minutes later, the vet-Tom J. walked in. I was pleasantly surprised at how friendly and talkative the vet was and happy with how he treated and took his time with the pup. For the first visit here, the total for all three shots, one-time flea medication for not only the pup I brought in but also for my other pupper I had at home, one tablet (for worms) and the vet visit came out to a little over $170. After about a month, we found the abandoned pup a new home and was required to get a health certificate ($59), which was a requirement of Alaskan Airline. I was able to get an appointment fairly quickly and again when I checked in, the front office staff wasn't the friendliest but wasn't horrible. I'm not sure if CVH has more than one vet, but we saw Tom again. He wasn't as talkative as the first time but was quick. He also prescribed the pup an anti-anxiety med for the flight and gave the certificate to the front staff to make a few copies. For that visit, it came out to around $80, which I don't think was bad for what we needed done. The office itself is very clean and felt more like a doctors office, which isn't a bad thing. Once signing in, there's another room set up with chairs along the walls, along with special diet foods and products for both dogs and cats. So would I recommend your furbaby come to CVH? I would said yes, if your in a crunch and need your pet to be seen soon for something minor. I personally didn't have any pressure to get extra things done to the dog during both visit. I honestly had an okay experience with CVH. I would give this place 2.5 stars and am rounding up because they were in between an "meh, I've experienced better" and "a-okay." But since we go out to visit my parents about once a month, we take our pup to a vet near them. read more

We called to verify that they were open and that the vet was in. 3x's in one week we were told "yes, and to be there at 9am sharp". All 3x's the vet was NOT going to be in that day. We live in inyokern and our dogs belly is swollen like a balloon, which is extremely scary. Hard to breath now and getting worse daily. I fear that we will lose our beloved angel which really sucks. Cant afford to keep making trips for no reason and stressing the dog any more than its already doing each breath just to be told that they are sorry but the vet isnt in today. ( not to mention the vet was already scheduled to NOT be there the other 2 days, which is normal for a week at the business) Im at my wits end now, dont know what to do, and feeling more overwhelmed than my pet is, to be honest. I would NOT recomme d taking ur pet here unless u are 100% positive that ur loved ones condition is one with time to spare. Unfortunately, ours doesnt have that luxury. Beat of luck to u all, and please, love ur pets each day, even if just 50% as much, as the way they love you! If u do then all will be well. Take care my friends read more

Kind, Affordable, Accurate: Proving an excellent service to our community. I recently took my cat in to Dr. Tom (Jenkins) at Canyon Veterinary for a UTI. I as a cat-mom had made many mistakes in trying to care for my cat before I got him to the vet. Dr. Tom was compassionate. He didn't lecture me. He didn't make me feel bad. He educated me. He was kind. Dr. Tom didn't insist on a bunch of costly tests. He could have easily inflated the cost of examination and treatment, but did not. He treated my cat with shots, IV fluids, and a prescription medication. The cost for these services was shockingly low!!! My cat was feeling better within hours and he's back to his old self. Also, notably, front office staff/vet techs are nice gals and helpful. If you do go, expect excellent care but a bit of a wait. I don't mind the wait. It means your pet gets quality time with the doc and speaks to a bustling practice of happy customers. read more

I took my puppy in for his series of four preliminary shots (Parvo, rabies, etc). When I came in for the fourth and last shot, however, the vet tech brought in the third shot again instead of the correct fourth one in the series. I caught the mistake in time, however, and was able to get the correct injection in the series administered. I had no problem with the vet and how the shots were administered, but I'm leery now about how his office is run. read more

Hello. I'm. ot one to leave reviews on anything because sometimes I understand things happen. Today though is a different story. I recently adopted 3 puppies and needed to set up their new patient appointments. I normally go to VCA but they didn't have any immediate appointments so I thought I'd give this vet a try. Worst mistake ever. I had scheduled this appointment weeks ago. Take off of work early since my appointment was at 3 only to find out they are closed because of Good Friday. I recieved no call saying they were going to be closed today and Monday. Thanks Canton Vet for making this super memorable. Just kidding. You guys suck!! read more

I brought our husky in for a hematoma in his ear, from scratching too hard. The tech who greeted us was very friendly. However, when the vet finally saw us, he entered the room and sat down immediately discussing my dogs situation with a different tech who hadn't spoken with me yet, and never introduced himself. Once I started speaking on when the issue started, he introduced himself and explained what the procedure to fix the ear was. Great. Then proceeded speaking to the tech, and administered two shots without informing me beforehand what it was... did not ask for my consent.. did not address any side effects they may cause.. did not discuss pricing.. etc. I then asked what it was he gave my dog and about side effects. He answered briefly and then left the room. When I went to check out the front desk asked when I wanted to schedule his surgery, I informed them I wanted to wait a couple weeks on his ear. They then asked about a dental procedure. I requested another vet visit to have an assessment of my dogs teeth, because he's older and needs work. She then informs me the doctor wrote the dog needs teeth pulled. He did not once mention this to me in the exam room. He looked at my dogs teeth for all of 10 seconds. So I said I was not going to schedule because it was not discussed. Pricing was never mentioned either. I'm pleased with the attitude of the front staff, not with the vet himself. I understand they were busy, but I also don't feel like you can trust your animal with someone who does not communicate with you thoroughly, who does not get your consent before administering things, and who doesn't MAKE time to comfort you with your concerns. I unfortunately will not be returning here. This town does not have many options. But, I'm willing to drive an hour away to have a more involved and communicative vet. read more

Picture this; A military family of 4 (2 adults and 2 children under 10) being moved overseas again. The process for getting any animal, including my service dog, to our new location is tedious, expensive, complicated, and so stressful. I brought my girl to this vet with all the paperwork and information. I was told they could do it. For three months I was told they were on it. During this three months I left many messages trying to follow up on a test they assured me was sent off to a lab, the results of which determine wether my service animal would or would not make this trip with me. I left so many messages that went unanswered. Time is coming for us to leave and still no word. I even went in person to talk to the nurse who assured me over and over that she had it and that she was doing everything that she could. But that message never came from her, it came from the receptionist. When I went in person she purposefully walked right passed me to avoid answering my question and called someone back to where she went to have them give me her response. I didn't know that it was because she couldn't face me and the lies she had been telling me. My husband and myself started reaching out to the labs ourselves and they just couldn't find the sample. Why couldn't they find the sample? BECAUSE IT NEVER GOT SENT OFF!!! I was assured multiple times that the nurse had sent it off and it was the lab just being difficult. Turns out the nurse was a liar. At this point my husband and I are scrambling to get the blood draw test redone and sent off. We found a pet currier that saved the entire situation. This pet currier, to be know as Wonder Woman, tried to contact Canyon Veterinary to get more information and health records and they couldn't be bothered and when Wonder woman was finally able to speak to the nurse she was wholly unprofessional and even hung up on Wonder Woman. The receptionists were never an issue, they were sympathetic and professional but that nurse...she's something else. She made an already tough situation even worse and strenuous for my whole family. Not to mention the insane amount of money we had to spend to get all of this done last minute on a holiday weekend. Luckily my story has a happy ending where Wonder Woman went above and beyond the call of duty to get my dog on the plane with me and into this new country. She was also aided by the lab who put a rush order on the sample because of all that we went through with Canyon Veterinary Hospital. I know there aren't many options for veterinary services in Ridgecrest but please don't use this office. You will NOT be satisfied with your baby's care. read more

We had a great first experience here today! Super friendly staff and a very nice veterinarian. Clean office and affordable services. We will be returning! read more

The vet has no showed to two appointments so far. At the first appointment I sat in the waiting room for an hour then was told the vet didn't come in. I was phoned 15 minutes prior to 2nd appointment to state the vet did not come in again and would need rescheduled. Disappointing that they would no show 2x to a new patient appointment. read more

I love the people at Canyon Veterinary Hospital. Everyone is so friendly! My English Bulldog is treated very well by all the staff. They are even understanding of his weird fear of the scale! I've never had to wait too long to get in to a room or for the Vet to come in to the room. The prices are very good too. read more

I cant think of a worse experience to have. My cat is docile. He was rough with my cat. He described my cat as aggressive. After running labs and an ex ray he said my cat was under weight but not dying. He said that something was wrong with his lungs and prescribed antibiotics. After a second opinion MY CAT HAD METASTASIZING CANCER. don't waste your time money or emotions on this "doctor". read more

I have gone to Dr Tom with my cats for many years. Today I just spent 15 minutes on hold, trying to tell them I have an address change, so the postcards wont keep coming to my old address. Never did get answered. I certainly wont miss this kind of service, when I take my cats to a NEW vet. read more

My wife and daughter took our Yorkie in to get groomed. First and last time. The vet was told she is a brat and will get mad when grooming. She growled a little when he, quickly put his hand in her face. He then snatched her up by the back off the neck roughly and proceeds to handle her with roughly, so she bites him. He then man handled her back and forth held her head down hard on the table. She was making sounds my daughter had never heard from an animal. She pooped and peed on the table, she was so scared. My daughter is 25 and was traumatized by this experience and left sobbing. I believe this man should be arrested for cruelty to animals and not aloud to practice. read more

Amazing Vet!!! The staff was able to get my dog in on an emergency visit! They were able to put me into the schedule the next day! Thank you ladies for helping me with my dog! They were able to save me alot of money by using the labs, bloodworks and xrays taken by another vet! This meant alot to me and my husband! The ladies at the front desk are super friendly and go above and beyond for their clients!!! The prices are awesome as well! read more

I used to really like canyon veterinary but they're really going down hill. The doc is competent but the office staff doesn't seem to have it together. In the past couple of months they have lost the shot records for our dog, the cat's chart was incompetent and missing information. It's become harder to get an appointment and the receptionist was not professional. I'm disappointed by the limited animal care options here in Ridgecrest. read more

They saved my dog. He had parvo and they knew how to treat it and really help. I love the staff. Always willing to help.

I am very thankful to them. They were very kind and spent time to get to know my dog. My dog is very easily scared so when they were able to calm her down enough to examine and draw blood, I was quite impressed. Highly recommend read more

My first experience with Canyon wasn't bad at all. In fact, my opinion of the clinic began as a 5 star rating. I'll structure this review in a way that illustrates how they managed to fall from 5 stars to zero. 5 stars: I brought my puppy in to be spayed. They were able to fit me in the schedule much sooner than VCA (the only other game in town) and she recovered nicely. Downgraded to 4 stars: I was told by both vets in town that they wouldn't renew my heartworm prescription for either of my dogs unless I took them in for a heartworm test. My response to both vets was, "If they've been treated continuously with heartworm prevention medication, why is that necessary?" The response I received from VCA (not Canyon) was, "Because they do. Now do you want to make an appointment or not?" The response I received from Canyon was, "It's the vet's policy, and there's no way for us to allow your order to go through without it. It will just take a few minutes because it's a snap test. We'll have you out of here in 15-20 minutes." Rather than go through the pains of establishing a new relationship with a vet outside of Ridgecrest, I went along with it. I chose to move forward with the office that was more polite about a position I fundamentally disagreed with (Canyon). Downgraded to 2.5 stars: I arrived on time for my 9:45 appointment. True to their word, they immediately brought my dogs to the back and performed the snap test. Afterwards, they asked me to step into one of the rooms where the doctor would see us. Then I waited. and waited. and waited some more. Finally, after realizing I had been in that cold room for an hour and a half (and was about to miss an important conference call), I walked up to the front desk and said, "I just can't wait anymore. I see the tests there, and they both have just one line - negative - so can I just pay and have the heartworm prescription sent to you?" She said the doctor was busy in another room. I asked her to note the test results in the file and explained that I had to go. She wasn't happy, but there was really nothing I could do about it. I had been waiting for an hour and a half for the doctor to say, "Yes, these results are negative. I will release the preventative medication we have been holding hostage." Downgraded to 1.5 stars: I received an email from 800-Petmeds telling me the vet refused to provide the prescription. In fact, the vet went so far as to specifically request that they not send another request for these dogs. Downgraded to 0 stars: I called Canyon and asked why this happened. The vitriol that came from the person in charge of reception was unbelievable. She said, "You think you can just walk out on our vet because your schedule is more important than his?!" I said, "No, I think I had other obligations and was not prepared to wait multiple hours." She said, "Well, that's the way it goes around here. If our vet tells you to wait for 2.5 hours. YOU WAIT 2.5 HOURS!" I said, "That's a real jerk move, to make people wait that long." She said, "Are you CURSING AT ME?!?!?! We do NOT deserve to be treated this way. I will not STAND FOR IT!" I said, "I didn't curse at you. I said that it is a jerk move to waste peoples' time like that." She said, "He is basically a DOCTOR. You just have to wait. You didn't wait, so you don't get your prescription. UNDERSTOOD?! I'll tell VCA to hold the prescription too. UNDERSTOOD?!" I said, "Look, you are letting your ego get in the way of my dogs' health, and that is a problem. They didn't need a heartworm test before, but NOW they have a lapse in protection so they do need one. They've been left unprotected because of this craziness. If anything happens to them as a result of this nonsense, I will absolutely take legal action." She said, "ARE YOU THREATENING ME?!?!" I said, "Clearly you are talking to everyone around you and not me. I'll call back later when I can hopefully find a more rational person to deal with." I heard something that sounded like, "WHAT DID YOU JUST SAY T..." as I pulled the phone away from my ear to press the hang-up button. I called back a bit later, and the exact same voice answered the phone. It was absolutely the SAME person but she said she was someone else. The only thing that had changed was her demeanor. So so bizarre. All I wanted was the medicine, so I pretended to believe her. Eventually, after amusing her with comments like "Oh really" and "You really know your stuff," she felt empowered enough to allow the prescription to go through. (FYI - Everything she was saying was scary wrong.) Needless to say, I will not return. Whether you should or not is really up to you. The vet is probably a great guy, but they have one person running the show who is an absolute nightmare. My advice: Whatever you do, DO NOT take any advice from anyone who is not actually the vet. read more

Dr Jenkins performed a stage 4 luxating patella surgery on my 5 lb poodle and saved her life. He is the very best vet in ridgecrest. 5+++ stars. read more

Not a great experience. Had an appt at 10am for my cat.. I arrived early to my appt. While waiting I saw several things that made me uneasy. While filling out my new Patient form, I asked if she wants to email my cats chart that I have from his last vet. She said" you can if you want, we don't need it."Someone had their cat euthanized and when they opened the door you could see the dead cat.. then watched someone grab a towel and walk out with it.. still not fully covered. Myself and another started to cry.. there was also a ton of banter with the employees talking about patients past vet visits and bills while patient is in the room. The 3 ladies up front were not professional at all. There was eating, I heard several times they couldn't find someone in their system, or their chart. I heard the dr recommend a patient something without seeing the pet.. one of the gals who they were calling "little"actually said "I fing hates cats!" Um excuse me.. you work in a vet office and hate cats.. after waiting for over an hour and people being seen that came in well after me I asked. When will I be seen? My appt was at 10.. this was at 11... the lady rudely says I don't know your chart is pulled.. I was so angry I just got up and left and called another vet out of town to make an appt. I'm very disappointed in my experience here. In the hour plus I sat there I realized that they do not care about your pet. I saw no compassion to the ones who had put their pet down.. I'm thankful I had to wait so long so I made the decision to leave.I really don't like leaving negative reviews however my cat is very important to me and based on what I saw I do not trust this place at all. I wouldn't recommend to anyone. read more

My dog got ill during our annual thanksgiving camping trip in the jawbone area. I called and they got me right in. Friendly, helpful staff. Reasonably priced and they did not try and run the bill up. I appreciate that. Thanks for taking care of us. read more

I feel very sad for someone who owns this business that gets so offended by a comment they feel the need to threaten them on fb! As a customer and I saw this review I would highly recommend not going here cause apparently have no integrity and try to defend their lack of commitment to their customers! Please take my word that this place will apparently attack u for giving ur opinion! This is such a disgrace to fellow business owners! Take the time to drive some where else to get ur vet services! read more

Canyon Veterinary is the best. The staff and doctor are compassionate and very friendly. I would recommend them for your furry friends!

Not only are the staff super friendly but my dog loves going here which is great. He receives superior care here which is most important

I love Canyon Veterinary, the staff and doctor are amazing!! They ALWAYS treat our Australian Heelers with such great care and are so compassionate with them. We have been coming here for almost 5 years and have never had any complaints . Same great care since day one. We can't thank them enough!! read more

I went here after another veterinary clinic I went to treated my pet as if she wasnt worth the time of day and rotated vets as often as I get gas for my vehicle. But when I went to Canyon, I was treated with professional, courteous, and thoughtful people, Dr Jenkins is the best. He sat down with me and took his time explaining to me about my cats condition and what avenues which could be taken. And although my cat had lived a long, good life and it was time for her to pass, I truly want to thank Dr. Jenkins and staff at the Canyon Veterinary Hospital. They did everything right in my book in helping me make the right decisions for my pet and her life. They were even so thoughtful that although I had only been there on two occasions, I later received a condolence card, signed by everyone of their staff. It is that personal thoughtfulness and treatment they gave "Hairball" and I that makes me write this review. There are vets that DO CARE about your pet. Canyon is the best! John E read more

This place is horrible. I only bring my animals here if it's the only option available. My first experience with this vet was to put down my best friend of 15 years. My dog was very old and had a very low quality of life. He couldn't even climb the steps to the porch to use the bathroom anymore and would walk around confused, run into walls and get spooked from his own shadow. One day he stopped eating. We fed him chicken and rice and he would try to eat it but after awhile he stopped eating even that. He always had bad teeth but I've read and heard from friends that after a certain age dogs don't wake up from anesthesia properly and often die soon afterward. I didn't want to bring him to the vet because I knew it would be the last time I saw him but after a couple of sleepless nights staying up with him I finally broke down and took him in. The vet gave him a blood test and said that he had an infection from his bad teeth and that his organs were shutting down. He said that if we put him on antibiotics and an IV for a few days he'd have a 50/50 chance of making it. This dog was 15 years old and suffering every day. He was my best friend and having him put down was one of the hardest decisions I've ever had to make in my life. This vet guilt tripped me telling me that he did dental work on dogs this old all the time and made me feel horrible about it. It was one of the worst experiences ever. When I made the decision to put him down, he went ahead with the procedure but didn't even bother to close the door and there were lots of people in the lobby gawking at us. I had to get up and close the door myself as my best friend lay dying on the table. I decided to have his ashes returned to me. They said they would call me and never did. Three months later I called them and they said they'd had them for weeks and I could come pick them up. The entire time, the receptionist spoke to me like I did something wrong. I had to bring another one of my dogs in about a year later. I called every other vet in town before calling Canyon Veterinary Hospital but they were the only ones who answered the phone that day. She had been stung or bit by an insect and was suffering from a severe allergic reaction. She was having seizures and broke out in hives all over. I brought her in and they gave her a shot and everything was OK less than 10 minutes later. I thought maybe my first experience was a fluke and these guys were alright but I was wrong. Today the same dog got bit or stung again and started to break out in hives. She was obviously bit or stung on the back left foot because she was yelping and wouldn't put any weight on it for a good 20 minutes. It was also swollen and red. She started to swell up and break out in hives on her face and stomach just like last time. I called Canyon Veterinary Hospital again because they handled this same situation years ago and the the nurse who answered the phone was rude. I guess it was because I called 45 minutes before their 5PM closing time on a Friday and she wanted to get started on her weekend, but I didn't appreciate her attitude at all. I explained the situation and she put me on hold 3 times because she couldn't find my file in her records. She seemed irritated at me but how is that my fault? I was worried that my dog's airway might swell up and close so I asked if I could just come in so my dog could get her shot while she tried to find my file, or maybe I could fill out a new form, but she just put me on hold again. Finally, after about 10 minutes, she told me that if I came in within 5 to 10 minutes, the vet would see my dog but I would have to pay the emergency fee of $95. I couldn't care less about the fee, I just asked that she please give me the full 10 minutes to get there (thankfully I live close to the business). When I got there, the nurse weighed my dog and had me wait in a room. I had to wait for over 30 minutes with my suffering dog because I guess they had other more pressing matters to attend to. I could hear them handling at least two patients that were routine, non-emergency cases before they even bothered with us. When they did finally see us, I explained the situation in great detail but they treated me like I didn't know what I was talking about. In the end I paid the emergency fee for what ended up being a far longer wait than a normal visit. At this point I would much rather drive my dog 3 hours to a real vet in Bishop before dealing with these people again. read more

Dr. Jenkins and the staff here are so friendly and helpful. Twice, they have been able to get me in for a same day appointment when my cat needed to see a vet. They have gone above and beyond any other veterinarian's office that I have ever been to and have contacted me after both of my visits to make sure that my pet was doing alright. I would very highly recommend this place. read more

My dog had a severe deep cut to his flank. My personal vet was gone, so I tried Canyon. They could not be bothered. I am not understanding this, is this a veterinary are not? The woman on the phone was very pleasant, but seriously folks why hang a shingle out if you are not going to do the work. read more

This was written by a friend of mine on a consumer page, Apparently Tina the office girl, got butt hurt and had the page removed.. But it is all true!! On August 29, 2016 I tried to contact Thomas Jenkins about the on going problems with his office staff. As I was coming into town his office called me, told me to pick up my animals records and that I was banned from the office. At 4:00pm I went in to grab my pet's records. At that time, Thomas Jenkins was standing by the front desk talking to a customer. I waited until they were finished and asked Thomas Jenkins if I could speak with him. He stated," No. I am busy. Come back at 5:30 and I will speak to you" I said " Ok. I'll see you then." Then I went home and took a shower. I did not really trust Thomas Jenkins and his office staff. Things just did not feel right about their attitude. So, I asked a teenage girl to come with me to witness everything. Before we entered the veterinary hospital I instructed her to turn on her video recorder. When I went in to meet Thomas Jenkins, I had several printed Facebook pages that showed how his staff treats the customers and their pets. I even had a printout from his own Office Review page. Which was taken down immediately after a bad review was written about his office staff. Anyway, we entered the clinic and sat in the waiting area. We were being quiet and respectful. Thomas Jenkins came by and said " hello" to the teenage girl and then left. Can you guess what happened next? The police showed up and escorted us out. This did not surprise me. It was predictable. Aren't cyber bullies only brave on a keyboard? Once outside, the police asked me about why they were called. I stated, " I do not know, That I was only here to talk with Thomas Jenkins about a grievance with his staff." I even showed them the evidence about the behavior of Thomas Jenkins' staff. The police said," I would have to leave and not come back." Not really a problem with me. The officer then said that he would ask Thomas Jenkins to call me directly. A personal friend tried to contact Thomas Jenkins directly by private message on Facebook. All they wanted to know was "Why." I waited seven days before writing this because i wanted to give Thomas Jenkins the benefit of doubt.By his silence and his actions I can only make the assumption that he not only condones the unproffessional behavior of his staff but participates in it, as well. If you want continued victimization of your pets, friends and family, then go to Canyon Veterinary Hospital. I personally, think that you will be much happier with somebody else. Michael Mullis read more

After calling twice and being reassured that they see rabbits all the time and routinely do spay and neuters on them, I made an appointment for my rabbit (who I wasn't sure was a male or female). I was told that somebody would call me back with a estimate so that I could correctly budget for the procedure. I was told that the procedure is basically the same as a feline and that the cost would be similar, around $200. Although that seemed a little high, she said that it included all the treatments and that more than likely my bunny would not need extended pain medicine or antibiotics. I took my bunny in this morning and once again asked about the cost once I got the estimate showing a range between $200 and $260. Differences would be if pain medicine and antibiotics were given and unless something was wrong they would not need to do that. I received a call about 2pm telling me that my bunny was actually a male, asking me if I wanted to continue with a neuter. I asked if there was any difference in the price and they told me that it was the same. I know that in felines and in canines that neuters are easier and cheaper than a spay. I went to pick up my bunny at 4:30 which I was told to do and was given a bill of $300. I asked why the bill was so expensive and was told, "I dont know". I asked what happened to him during a neuter that they had to give him more than even what the high and of the estimate was. They only could tell me, "I don't know." At that point the doc walks up to the counter where I am and I asked him is a rabbit neuter easier and less complicated procedure than a rabbit spay and he says yes. Then they tried to get me to pay $263. I once again ask them, " what happened during this routine procedure to justify the price." I turn to the doctor and ask "it's $300 for a simple rabbit neuter?" The rude lady at the front desk then turns around from her computer and says, "Rabbits are an exotic animal and that's what you were charged for." I explained to her that on the estimate that I signed, it said "species-other" and "breed-other" and then gave the price for a feline spay. They won't even write rabbit into the space because they are not certified to treat rabbits! They should have told me that they are not a certified rabbit vet they failed to do so. They told me that they see rabbits every week and that they do routine procedures such as the spay or neuter. I finally paid the $203 realizing later that they still got me for at least $20 of a medicine that my rabbit did not receive. Then the front desk person goes on Facebook and not only harasses me but is completely unprofessional and childish. Do not take your animals here! read more

This place is terrible if I could I would give it negative stars. If I didn't have to I wouldn't never go here but the other vets in the area aren't any better and this one has a regular doctor. I had my kitten die in my arms because the vet wouldn't answer or return his messages from the emergency number listed on the weekend answering service. He misdiagnosed my cat with a kidney failure, after a second opinion from another vet I got a probiotic and the cat has been fine ever since. The vet does not return calls or messages, I called everyday for a week and all I got was them saying they would give him message. When you try and get a prescription or talk to him they just give you the run around like they are protecting him from actually doing his job. Plus they don't seem to give the proper meds the first time to want them to get better its more of the thought well you'll just have to wait the illness out. Doesn't he care about animals and the integrity of his job? Especially in a small town the vets should be even better then a big city but instead they are so much worse. I have had other vets who you leave a message whether on an answering machine or to a receptionist and the vet doesn't leave the office that day till she has returned those calls. read more