Good dry cleaner. Fast turnaround in three days for king size comforter and dust ruffle. Price was…read morereasonable. Staff friendly and helpful.

Been using these folks for a few years and they have been great. Never had any problems and they…read morehaven't ever lost anything. Tom Boyd

We had a very serious moth issue and needed to dry lean over 100 pieces of clothing and all our…read morethrow rugs. The owner of Ski Country personally helped us with this and the outcome was flawless cleaning. Thank you! You have my support and recommendation.

Fast. Helpful. Professional. My dog got sick on my bed…read morecover. What a mess! Maria and her crew got it spotless- like new!

Quick turnaround on my drop-and-fold, though my load was smaller than their minimum, so I had to…read morepay the baseline fee.

Love this place its the cleanest in town. It has big washing machines , they probably have the…read morelargest washing machines and dryers in the area. The staff is super friendly and helpful and the owners are awesome. A super impressed all in all Pleasant and wonderful experience . They have new hours and are open till 7:00

They do a good job, but like all of the places in the vail valley, expensive. Stunningly…read moreexpensive. If you live nearby, it's fine, but don't make a special trip there. It's no better than any other overpriced cleaners. Also, do not ask your mens shirts to be folded. The sir charge to fold is more than the cost of laundry

Had a broken zipper slider while on a skiing trip. Seemed like a simple fix. I went to the Edwards…read morelocation and spoke with the owner. After showing her the zipper and her acknowledging that only the slider needs replaced, she told me it would take 3 days to get it fixed. I went to National Velvet Dry Cleaners a couple stores down and they were able to fix it in 10 minutes.

Great service at the Gypsum store. Items are usually ready early. High TLC for backcountry…read moreouterwear.

I called ahead to see if I could get my husbands pants starched in two days and they said yes. My…read morehusband brought them in and told them no crease many times and to starch them flat. He went in to pick them up and they were creased. They were redone thankfully since we needed them for our wedding. But they should have been done correctly the first time.

GREAT dry cleaning business! Kim has been cleaning and mending my clothes for over 5 years. Her…read moretailoring skills are excellent and pricing is fair. She somehow remembers my name, along with many other customers. She and her family work hard and provide great customer service. It bothers me to see mediocre ratings, so I wanted to chime in and support this local, privately-owned business. Kim, thank you for all you've done for me over the years. I drive 30 minutes to do business with her. She's worth it.

I have been waiting to write this review, but last fall my mother took my wedding dress to be…read morecleaned by them two weeks before my wedding. They called her before she picked it up a week later (a week before the wedding) that there was a small rip in the underskirt from cleaning. My mom said no problem and picked it up. When we looked at it at home we noticed that the seam on the dress and train was majorly ripped and almost the entire underskirt seam was ripped. The rip was huge and needed to be repaired for the skirt and underskirt if I had any hope of wearing my dress for my wedding. This was a week before my wedding. We called them and they said they didn't have time to try and tailor it for us before my wedding and asked us to bring it by to validate the many rips we were seeing. We brought the dress back and showed the rips and the owner told us that other customers who bring stuff in and this happens don't blame her for any damage that happens. She also refused to refund us the full amount stating that she did technically clean it still. She took no accountability for the rips on my wedding dress and tried to put the blame on us for the stitching not being robust enough. Again, this is all a week before my wedding. I have never had an item damaged so extremely at a cleaners before and then been told it was my fault for the damage. For a place that is supposed to preserve wedding dresses and serves a small town I would have expected better service and customer service. At the end of this experience she told us to bring other clothes still for cleaning with them, which I will never be doing.

I get my clothes dry cleaned an altered here. They always do a fantastic job and turn items around…read morequickly!!

They do a good job - they are dependable and we've never had a problem. Good cleaners.read more

Not only is this place extraordinarily expensive but I was told that the suit I dropped off would…read morebe done on Thursday (needed it by weekend), which would have worked out great. Went in Friday morning and they said, "sorry it's not here". Luckily they were able to rush it after I demanded the suit be there by that afternoon. When I went back to pick it up, I was rung up at full price which I believed to be unacceptable for any business to do after dropping the ball the way they did and asked for some sort of compensation. I was offered a whole 15% off. I'm a long time local and love keeping business here in town but since they have the monopoly on dry cleaning in the Vail Valley, we will be timing it for when we are in Denver for any dry cleaning needs we may have in the future. This is unacceptable National Velvet and I hope you can get it together. Must be nice surviving solely by preying on the unsuspecting tourists that have no other option.

I work at a hotel nearby and the man who does pick-ups and drop-offs is not a nice human being. He…read moreoften comes in and interrupts guests at the desk, throws drop-offs on the desk, yells at our employees and drives through the front area like a maniac. Today, our valet asked him to please, slow down and not U-turn in the one way area. The man responded by yelling curse words at our staff before speeding off. It is unfortunate that we have no other options in the area, we would've switched already just from the interactions with this guy.

Horrible customer service. Only dry cleaner in Aspen so you are pretty much forced to use it when…read morein this town.

This family works extremely hard and do good work. My wife and I have used them for many years and…read morehave had only positive results with their dry cleaning and laundry services. In addition, they are extremely nice people to deal with.