AVOID for poor service. Extremely Disappointing and DISCRIMINATORY Service
I just had a very UPSETTING experience at Cantine Milano. Our waiter, ARAFAT was extremely unprofessional and made me feel completely disrespected throughout the meal. From the moment we sat down, he did not make eye contact with me, did not ask for my order directly, and spoke only to my partner. He was only tapping away in his tablet. He didn't check on me once during the meal -- it was as if I wasn't even there. Everything to my partner.
As an Asian woman, I couldn't help but feel that I was being discriminated against, whether because of my RACE, my GENDER, or both. I tried to address this with Arafat and with the manager, but instead of listening, he was dismissive and actually walked away mid-conversation. I found this behaviour completely unacceptable, rude, and unprofessional.
I've dined at many restaurants around the world, and I have never experienced such disrespectful service. I truly hope management takes this matter seriously, provides training on basic respect and cultural sensitivity, and ensures that no other guest has to go through something similar.
Cantine Milano has a beautiful setting and great potential, but until they address such behavior, I cannot recommend this restaurant. Good way to ruin our 3rd Anniversary dinner, Arafat. read more