Don't bother going to this store if you aren't a commercial client. If you want to just walk in and have one thing done find another store.
I was given an estimated time for completion of two weeks for 5 letters on a jacket. I wasn't in much of a hurry and wanted to support local businesses so I dropped it off. 2 weeks later store personnel indicated that one of her commercial clients had a rush order and that it would be another week. This is understandable and I politely said "no problem" see you next week.
So one week later I come in the Friday, as she indicated, and she tells me that I'm too early, come back before closing. So I say, I'll just come back Monday. Being a busy person, like we all are, I decided to go ahead and just wait until the following Friday to give her an additional week.
Still not done. Asked for my jacket back, and I'll take it to someone who wants my money. If you are so backed up by commercial business, just refuse walk-ins. Nobody wants their time wasted.
That's what I get for trying to support local business. 4-weeks later, I could already have an entire hand-tailored jacket from the slow-boat from China. read more
