Seven years ago, we got the top-of-the-line train AC units for our home. We signed maintenance…read moreagreements and I've had it for the whole time and cancel last year because of their inability to come out and service the units on time. Well, they kept delaying it and the AC unit in the main Rooms stop working because of water back up in the condensation tube. They could not come out right away, so I called another service to do so they came out that night. A month or so later I hired that same company to do the routine maintenance and they found that there was a leak in the evaporator coil. Since I bought the unit from Pinnelas, I agreed to have them come out and repair the unit. They sent a young man and an older gentleman, and the young man who was new did the work while the older gentleman stayed down in the garage and yelled up to him on what to do. The price was over $2700. But when they did not show up on the Saturday that they were supposed to they came the following Monday and offered a 10% discount on the work. The next day my wife was getting ready to leave to go to the airport and looked up in the ceiling, and there was a large wet spot. Turns out their new recruit did not connect something properly and water leaked all over the floor of the attic and then ultimately put a large spot in our kitchen . They did come out that day and acknowledge that it was their problem and they took pictures and said they would contact us to have a contractor come and paint the ceiling when dry. They were supposed to call us last Friday to have a contractor come out. I never did. They didn't call Monday and I called them and ask them what the problem was. They did not call Tuesday and finally on Wednesday a customer service rep called and said they would have to get approval to do so. my wife explained to them that Christian already approved it and only then did she acknowledged that OK we have a painter. Come out and appraise the job. First I would like to say that the train units that I purchased have continuously let us down. Every time Pinnelas comes out they find something else wrong. We've spent thousands of dollars on top of the warranty to have various things done including surge protectors, which cost well over $1000. I would suggest shopping around if you are looking for a quality air conditioner replacement. The company that came out in their place was called apostle I understand there may be staffing issues and the company bought out the original company and I really don't know who's in charge there anymore. I would definitely shop around if you were looking for a replacement AC unit or maintenance.

Almost the exact same experience as Mike M's review below. Christian the manager is an outright…read moreliar. Do not trust him Get EVERYTHING AND ANYTHING from this company in writing. I had 2 new units installed. One unit died 1 month after install. Instead of replacing it they took random used pieces and parts to get it running. ever since the thing sounds like a jet engine. Christian said if you want it replaced you have to call Trane. We won't do it. Awesome customer service there. Imagine buying a new car, it dies after a month and the dealer says call the manufacturer. Ridiculous! The other unit they forgot to put an overflow switch on and the thing destroyed my ceiling with overflow water. I'm still awaiting a repair. And that's after dozens and dozens of calls and the whole time them acknowledging its their fault. These units have had too many issues to list. I have the maintenance contract for 1 more year (not that it does any good) then I'm finding a reliable an honest company. This one is a joke

These guys did a great job! Replacing insulation ain't cheap so you really want to feel like you're…read moregetting your money's worth! They did the job on time, they were very clean, very respectful and I don't see how it could have went any better. The new blow in insulation definitely has our house feeling a couple degrees cooler, it's obviously keeping the that heat in the attic. AC is not working as hard to keep it cool in this crazy heat!

Chad was great to work with and handled everything quickly. The techs, Lito & Jeremy were…read moreprofessional and did a thorough job providing detailed documentation of the work when complete. I can highly recommend Insulation Commandos

Justin was terrific. He sized up my AC quickly and treated what needed to be fixed. I had some…read moresilly questions which he answered politely without laughing. The maintenance experience made me glad I decided to hire Pleasant AC Services.

Called these guys for an emergency, they came out and told me the compressor was totally blown and…read morequoted me for $5k worth of fixes or a brand new install. I got a second opinion and there was nothing wrong with the compressor at all, the tech was surprised as upon arrival he found air handler running with float switch removed and hanging. Sad way to try to cheat customers.

These guys show up on time and had reasonable quotes. They are licensed and insured and always…read morepull permits.

Once again Rosensteel's have gone over and above in timeliness and expertise in finding and…read morerectifying our A/C challenges. The company installed it in 2017, inspect each year and checked/fixed a problem within hours of my call. Kudos

Great experience from Poulin Cooling with our AC maintenance in Clearwater. AC is older and has…read moreextended life because of the quality of care from the technicians cleaning our coils biannually. The value of the maintenance plan is above and beyond what I pay, as I haven't needed a repair since the Poulin Cooling team has been performing maintenance on it. 100% recommend use them as your AC company in the Clearwater area.

I will never do business with this company. A few weeks ago, we had them come out and do service…read moreand maintenance on our unit. $800 A few weeks later, the unit stopped working. We called and they came out and told us that the cost wasn't covered from the previous trip. "We only worked on the inside and this problem is on the inside". They then replaced a capacitor for $370. The next day, I happened to run across a video on YouTube where an A/C technician explained what a scam this is and how you could do it yourself or a handyman could it. It takes about 15 minutes and is very easy. You just have to get the right condenser. What a scam. I'm sure other companies do this as well.

I cannot say it off about this company! They installed a…read morebrand new system in my home and were at least 30 to 35% less than any of the other quotes. They are also preferred American standard dealers so that also helps on the price and service. They personally back up their units with a free maintenance program. Our install only took about three hours and the gentleman were super professional! They cleaned up after themselves, and thoroughly explained the new system after installation. It was obvious after dealing with my last company, that they take the time and walk you through the quote, how to service, etc Their owner is involved in active in the business every day which really matters! Also- this is a woman owned & operated company! If you are considering an HVAC company in Pinellas County... Look no further. Call Jen at Jenergy Air! Her name is on the door!

Grossly overpriced for a simple capacitor replacement. A $40 part 15 min of labor and diagnostics…read moreplus travel time and was charged $360.

Very very helpful! Was able to get the help I needed immediately, very professional, trustworthy,…read morefair pricing!! Highly recommend!!

On the 1st visit, They serviced my Pentair heat pump unit, Yes my pool heater. They are Pentair…read morecertified techs. Chris came over the 1st time he was honest, detail- oriented and answered all my questions and more. More importantly fixed my unit and made some recommendations. The service was so good I did not hesitate to call back a few weeks later when my home A/C unit had some issues. They accommodated me on their busy schedule, and Again Chris came over and absolutely did an excellent job going over the unit fixing it, and explaining all my options. I fully recommend this company. And his tech Chris is awesome. Thanks for your help.

These guys came in clutch after the attention to detail promptness and professionalism is without…read morecomparison besides your home from the elements. They also provide soundproofing, which is a difference between night and day. Highly

I called them about insulating my walls, they responded promptly, good honest company. Overall I'm…read morevery satisfied with the work they did for the price. I'm having them do work on my mom's house next.