AWFUL!!! I drove 45 minutes to the store because only a limited supply of hydro stores carry certain product I went in because I purchased a similar but non-organic product prior and did not have the receipt I simply asked for an even exchange and then I was going to buy more items of the same line... the owner refused.. explaining the bottles were still brand new I was looking for an even exchange and want to purchase more items the owner still had no interest in my business... what if mouth goes a long way buddy good luck with your store!!!! read more

Great little 100 percent organic garden center that is locally owned. I had to buy some fertilizer for my tomato plants now that they are fully grown. The guy behind the counter, Mark, was nice and helpful. The place is fully stocked with seeds, fertilizer and soil. It's nice to see such a cool place open up so close to Fort Hill. The place feels super safe unlike other parts of Dudley and is right next to the Haley House Bakery. read more

I have gone here three times to get organic soil for my garden, and it's the only place in Boston where I've found Coast of Maine soil, which is by far better than the other brands. The first two times I've been there the owner was friendly, jovial, and going out of his way to be helpful. I went today and approached him about checking out while he was in the back of the store. He ignored me till I said "hi" and he asked "yes...?" i.e. "what do you want?" sort of tone, which escalated further throughout the checkout process where he accused me of forcing him to carry my products and was essentially bullying in nature. I was able to get the soil I need for my fall garden, but will have to find another supplier, which is a disappointment as I'd enjoyed my previous experiences there. read more

STAY Away. I swung by before I went to Home Depot because I wanted to do the right thing and support a local business. When I walked in, the person who was working the front desk was watching a movie on his laptop and lifted his head up and then continued watching his movie. I walked around the store and was hoping he would offer to help. He didn't so I asked him a question about what soil I should use for bamboo. And with a completely snide and "I can't be bothered" attitude, he told me that it didn't matter because bamboo will grow in anything. He then just went "OK???" and went back to watching his movie. And the folks at Home Depot were super friendly. read more

A really great spot for anyone interested in growing things. Whether you be a master gardener or a novice, the owner is super friendly and willing to geek out on urban gardening culture, oh and you can bring your dog in with you. read more

NOT 100% organic. The owner is a thief and is charging you organic prices for plants that are NOT organic. He could not even verify the location of origin of the plants, instead he tells me he gets them from "a guy named Pete from Sudbury". None of the plants are certified organic. DO NOT trust this owner. My favorite part is being told he eats "all organic" and meanwhile my entire visit he's smoking a cigarette (super organic....) and blowing the residue all over the non-organic plants! Puh-lease! read more

Boston Gardener is a hidden Gem.. practically in the South End a short walk from MASS AVE. I am new to this whole gardening thing and they didn't treat me like an idiot for not knowing anything... I bought the most beautiful mini orchid I have ever seen here, its still ALiVE after a whole year.. Simple .. shop local, Love Love Boston Gardener read more

At first I was a little hesitant to go here because of some of the negative reviews...but I went anyways. I have to say that I am beyond satisfied with the products available in the store as well as the level of customer service. I asked for something and he immediately knew where it was and when I went to order he even have me a discount cheaper than online!. All in all I would refer this place to my friends and I would go here again! read more

It's not in the greatest side of Boston but definitely one fine store! Looked around the store and saw some great setup ideas. They have a lot of what isn't available at our local store at home so we were excited and already felt this was a step-up from our normal gardening store. The employee was helpful in finding the pot size we needed since we didn't see it and even gave us a discount! Thank you for such a great experience! read more

I was just there see if i could get a balcony greenhouse. The guy who was working there was hostile. After informing that they don't sell balcony greenhouses because "they don't work". I wandered around the store exploring and decided to buy a cloth planter. He was outside smoking a cigarette when I informed him I was ready to pay for my item. ,Acting as if he was bothered by my simply talking to him, he told me to take the planter. I said "for real, are you sure?" He told me to "not ask him any questions. Just go". That visit was the first time I had ever entered Boston Gardeners and I never will go again. Appalling customer service. read more

Everything I need. And quality vegetables.Have not let me down in 4 years. Great service

So, I want some basil, so walk past, see a pot in a cardboard box on the ground near the doorway, take it and head inside. When your employee comes out from the back I ask, "How much is this." "Four dollars," he says. "Four dollars?" I ask, because he's still far away and I'm not sure I heard him right. Also, yes, I'm a little surprised at the cost. But I have just come out of a meeting at Haley House and am in a support-local-businesses frame of mind. I already have my wallet out and am reaching for the money, when your employee says, "Yeah? How much did you think it was gonna be?" I say, "Excuse me?" He says, "Did you think it would be cheaper or something? It says four dollars, did you think you were gonna get it for less?" I say, "Um, actually what it says is that the four-packs are $4. It doesn't say anything about these single pots." He says, "Oh. Yeah." What he does not say is, "I'm sorry." He does not say, "You're right, I'm sorry, these are $4 too," or, "Yeah, I'm sorry, these are only $3" or "I'm sorry, these are $4 but I'll give you two for six, how's that?" The operative words here being, "I'm sorry." I mean even if I had been holding a four-pack instead of the pot, there was no need for such snideness. Maybe I'm blind and I didn't see the signs. Maybe I'm illiterate. Maybe I don't read English. Maybe I'm just not very bright. Needless to say, I left without the basil. I was gonna come home and put the store on blast on my FB fan page and my Twitter and all of that: DO NOT SHOP HERE. Fortunately I calmed down by the time I got home and decided not to let some jerk ruin my day. I also decided to believe he acted like a jerk because he's a jerk, and not because he has some stick up his hind parts about women, or black people, or black women. I decided to believe that though, of course, I have no idea if it's true. Anyway, lost me as a customer. And if anyone asks I'll share this experience. But otherwise I'm going to say a prayer for your employee. I know working in a service occupation is difficult, having done it myself. But, um, one is supposed to, you know, serve. read more

Never written a bad review on yelp before but I think this deserves it. The store itself is perfectly fine. But the employee there (an older man- didn't get his name) made me extremely uncomfortable. When I asked how much the plants were he said "how bout I give you everything for three dollars?" When I said that seemed like a really low price, because I had about 6 plants, he looked me up and down and said to me "well, miss, you've got a lot to look at." This put me in a very awkward position as I had already picked out everything I wanted, had gone well out of my way to get to the store, and didn't want to back out of buying the plants. I ended up not replying to his comment, which I regret, but in any case if you are an employee ANYWHERE you should not hit on your customers and make them feel uncomfortable, especially if you're old enough to be my father. Do you really think I came here for you to look at me, sir? Because, no, no I did not. Gross. read more

I discovered this little gem thanks to a Living Social deal. The parking lot was the first pleasant surprise, and then things just got better from there. They had a wonderful variety of vegetables at extremely reasonable prices, and they stock a lot of organic and natural products. The staff was very knowledgable and took the time to talk through some ideas I had. The inventory was a little on the small side - I was hoping for more variety of annual flowers - but I'll definitely be back to support their business. read more

It was a bad experience. The guy was completely rude. When I asked for prices, he wouldn't give any. He charged more than double what they charge for the dirt at wholefoods. Completely bad attitude. I asked him some questions and he was just saying yes just to get rid of me. Overpriced too. There are other places with better products and people who are actually helpful. read more

Contrary to other reviews, the guy working here isn't rude or dismissive. I've shopped here 2 or 3 times and the staff gave me space but was still available if I had any questions (perfect, right?). I bought my first HID reflector/ballast/bulb here. What's great about Boston Gardener is that they have an abundant supply of Foxfarm Ocean Forest. read more

They opened late, then the guy opening the store was more interested in smoking his cigarettes than dealing with customers. When he finally did get behind the counter , I asked him a question about a light I needed,and he was rude, telling me to go do more research on the internet before coming in to ask questions. I don't know if he was an employee or the owner but I never bothered to find out again. In fact I've told every one I know the story and redirect them to another place in Cambridge. read more

I just took a great workshop here. It was given by Jon and he is a wellspring of information. The class focused on how to grow cannabis but anyone who is interested in learning about the basic ins and outs of hydroponic, container gardening and seed sprouting will walk away with good solid information. As to best ways to grow marijuana plants, Jon is a plethora of information. He gave very specific information about what is necessary to be successful. Everyone in my class walked away feeling that way. If you decide you are ready to garden the Urban Gardener has pretty everything you'll need for organic gardening. Jon also offers a variety of books about the growing cannabis (including one with recipes) and welcomes you to look through them. They are available to buy but there isn't any high pressure sales pitch going on. The folks here are always very nice and open to questions. Apart from what the people and store offer they also have off-street parking just to the side of the store and there's a GREAT cafe shop, Haley House that shares the parking lot. Enjoy! read more