Firstly, great service by man at the desk- was great in answering all my questions…read more Porter has been the first of many airlines to introduce the paying for suitcases. There's no longer one free bag.. So you have to pay roughly $29 for a standard suitcase. I wasn't really prepared for that..... I got a cheap deal on the round trip but paying $60 for a suitcase both ways isn't ideal. Boarding now- I'm off!

Three gate changes in the four hours we waited at the Toronto airport (the last one down a long…read morecorridor, down two flights of escalators, across three moving sidewalks, up two escalators and down another long corridor - almost 10 minutes of walking and riding). Then a delayed boarding and another 45 minutes sitting inside the aircraft before departing the gate. No air conditioning in the cabin, although a little room-temp air came out of the overhead nozzles. It was probably 82-85 degrees, but it cooled down when we were in the air. The good: Free wi-fi and complimentary wine, beer and soda and a choice between a mini pack of salted almonds, chick peas or a tiny shortbread cookie. The snack was passed out 10 minutes before the drinks arrived, so there was no way to enjoy them together (especially if you didn't know beforehand.) And as other people have noted, no middle seats; just two on each side, which was a perk. No airline is perfect, yet Porter needs to work a little harder to make its travelers more comfortable.

Appalling service. I…read morehave an Airtag in my luggage so I can see where it is. I arrived four days ago on a flight from Toronto to Halifax. I could see my case was three days in Toronto Airport. It arrived yesterday in Halifax and I still have not received it. I cannot telephone anyone at Westjet. No one answers. No one cares. I am sorry but this is appalling "service".

There are no staff at the airport. My flight starts boarding in less than an hour. Why suggest…read moresomeone be at the airport and have flights during this time if you have no staff. They have four methods of contacting customer service, none of which work.

Flight was scheduled on September 05 2025, evening from Montreal to Halifax .After travelling for…read more38 hrs through middle east myself and my wife was tired and then they said flight was cancelled and rescheduled for September 06 2025.Air Canada arranged an stay at a hotel and I had to carry all by myself 23*4 luggages, loading and unloading at both airport and for staying hotel. Not even a single help and was tired of travelling that much hours already .Air canada said meals are at hotel and when we reached there ,hotel front desk said :"No meals". Logged a complaint and they said its gonna take 30 to resolve and then after 30 days I received a mail saying "Unfortunately NO COMPENSATION for you". After waiting for 30 days, After carrying those heavy luggages with no meal or nothing, After missing some important job related meetings and even one day job ,Air Canada said "Nothing for you". Very well, Very good Air Canada, should've win best service of the year Lol. Never ever again with them...

I feel this is one of the nicer mid sized airports in Canada. Nice, light filled and airy after…read moreall the renovations over the years. Security is almost always super fast - they upgraded all their scanners to modern ones where you don't need to take out laptops and liquids. The only downside is more manual searches. Lots of shops to browse - most are post security. Two Tim Hortons to get your caffeine fix. Flights are almost always on time leaving.

Halifax Stanfield international airport is a fairly small easily accessible and navigable airport…read more It's well sign posted, clean and has the usual dining and shopping areas that you come to expect from an airport. Security & Border control were a very easy process. They have MPC to make it even easier. Overall a good experience.

We decided to stay at The Alt which is located inside (small indoor walk to terminal) Halifax…read moreInternational Airport since we have a 0700 international flight. What a great hotel. Clean, modern, beautifully decorated & designed. A great choice. The staff are really great and very accommodating. They have an onsite restaurant with a full menu... pizza oven also... along with a full bar. Perfect choice. A departure & arrivals board located in lobby/bar area to keep tabs on your flight. Ideal.

So far so excellent. Very quick and easy check in. Very…read morefriendly staff. Love it all around. Would absolutely recommend this airport. It is right onsite to the airport as well. Clean, fresh, the staff are all wonderful.

I had a rental reserved for Aug. 2 that I could not pick up because of flight cancellations due to…read morethe Westjet strike. I called repeatedly directly to this location try to arrange a rebooking or cancellation, no one answered, and they still aren't answering after leaving several messages.I had booked through expedia (bad decision,avoid, and prepaid for a cheaper price, 2nd bad decision). Long story short, I lost $1,300 because I couldn't reach Hertz before reservation date so they charged me and said it was nonrefundable. I just wanted to change the date but they were unreachable. I then booked through Avis, much better choice.

Do not rent from Hertz or more specifically this location!! Luckily VISA cover the majority of the…read more$600+ damage claim. There was a $75 admin fee remaining after our insurance claim, and they wouldn't even let that go. The windshield chip DID NOT HAPPEN while we were using the vehicle. They inspected the vehicle when we returned it and agreed that it was in perfect condition. But if you read the terms and conditions (which nobody does) they are not responsible for anything, even if it happens after you leave the airport. Absolutely ridiculous!! We've been back twice and used AVIS without issue since. Shame on your Hertz. I hope you choke on your corporate greed. Disgusting!! We'll take it back in lost revenues by telling all our friends and family going forward.

AVIS is located across the street from the baggage hall. There is an underground passage right…read morebelow the baggage hall and it will provide good cover especially during the winter seasons. As you entered the rental hall, AVIS is located right to the left side of the door way. Both Preferred and regular rentals are handled at the same counter. The agent was friendly and had me on my way within a few minutes as I am a Preferred member. There is a 24-hour gas station at the entrance to the airport. I returned the rental before it was opened for the day. I dropped off the keys at their night box and was on my way to the gate. I would rent from AVIS on my next trip to Halifax CA.

Unfortunately we did not have the greatest experience with AVIS on our most recent trip from the…read moreairport in Halifax, Nova Scotia. We ordered a "mystery car" $200/day as that was our only option. The car they gave us was a KIA mid size and was in pretty bad shape.. and our CRA forgot to add our aeroplan # to our reservation when we checked in at the counter. Upon returning the car, I noticed a week later that I had not received any aeroplan points yet to my account. I called AVIS at Halifax Airport and spoke with a lady who claimed to be a manager "Kelsey" (under Joe Ferraro ) and she stated there was nothing she could do as the reservation was now closed. KELSEY came across very arrogant. She didn't offer any assistance, and claimed there was nothing more she could do. She told us to call Aeroplan. We called Aeroplan and after an hour we got hold of an agent who told us that AVIS was responsible for adding our points. A supervisor then came on the call who assisted us in a 3 way call with Avis and spoke to customer service who gladly added our points. (the entire process took appx 3 hours of my time from being put on hold, waiting times, etc....). The entire situation could have been avoided if the Halifax manager KELSEY (under Joe Ferraro) knew what she was doing. She claimed that there was nothing more she could do. Such arrogance! All she had to do was open a 3 way call with AVIS customer support (like the Aeroplan Supervisor did) and have our aeroplan number added to the reservation. It was as simple as that. She refused to budge and completely wasted 3 hours of our time. It is quite annoying when someone who is in a leadership role as a manager is so full of herself, yet clearly doesn't know the process. KELSEY (under Joe Ferraro) clearly needs a refresher in Customer Service!!! #KELSEY #AVIS #JOE.FERRARO #HALIFAX