This place doesn't deserve any stars at all. I had a horrible experience. Both my dog and I are…read moretraumatized. I feel like a terrible dog mom for even going here and giving them my money. I called to make sure that they did walk-in nail trims and to see if I needed to bring in my dog's vaccination records. The man on the phone told me that I did. The young man greeted us at the door and asked what service we were there for. I told him a nail trim and he immediately tried to take my dog. I asked if he needed to see his vax records or if I needed to do any paperwork. He said no. Then he PICKED UP my 80 pound dog to CARRY him from the front door to the back. I was shocked and confused. I said, "Um, he will follow you back, you don't need to carry him..." He said, "Oh, it's fine." While I waited, I sat in disgust and horror as I took in my surroundings. I could hear my dog whimpering and whining, which he literally never does. It smelled like pee and cigarette smoke. There was fur all over the carpet in the lobby. The area that I'm assuming is the dog play area, was covered in hairballs, and a pile of feces. Beyond that, was the grooming room... which was the nastiest sight and made me extremely uncomfortable. It was absolutely covered in fur, toys, and trash on the floor and the table space. I literally left wanting to vomit. As I was leaving, I drove around a little bit and noticed that their outside fenced in area was quite small and part of the fence was broken enough to where a small dog could easily escape. This place needs to be shut down. I would not recommend it to anyone at all. The single star can be for the young man who was nice and fast, but that's the only positive thing I have to say. Definitely not worth my $10.

Would not recommend this place. It's a trashed office type area and has a terrible smell. My dog…read moreusually enjoys going places and did NOT want to be there. I paid $70 for a "de-shed" but they did a terrible job. Would not recommend this place to anyone! Avoid!

We had a kitchen fire that put us out of our home unexpectedly for an unknown amount of time. Bow…read moreWow was amazing at accommodating our 2 large dogs, gave us updates, and made sure our babies were taken care of and loved for 80 days. We have used Bow Wow for boarding with vacations and things in the past as well, but this experience put them over the top for us. Our dogs didn't want to come home and always love going here! We never worry about our dogs being in great hands there!

This was not a good place to send your animal. My dog spent one night and came home with kennel…read morecough. One night! My cousin went to pick her up while I was out of town. She said she heard them yelling at my dog to shut up because she was barking. Since coming home my dog has been on antibiotics and steroids. We will never take her back. I'm so glad my cousin picked her up early while I was out of town. This is not a good place to take your pet. Kennel cough in 24 hours....what!?

if you are not in the area she services I'm sorry. I have an anxious and kind of reactive German…read moreShepard. Sarah took the time to meet him and calm him and started. He did react just a little and head butted her in the beginning. All on him but she didn't stop at all. She calmed him and kept working. The actual service itself was amazing. Washed, desheding, nails, and blown out all on an anxious dog with zero trouble. Incredibly knowledgeable and an amazing service. I almost never review anything. But this really moved me to. I can not recommend this enough to anyone who needs dog grooming!

From the owner: I used to work at the Branson Humane Society Doggie Daycare and Grooming. After the salon closed…read moredown, I decided to start offering an in-home pet grooming service. Most pets do better in a familiar environment during stressful events such as baths, nail and coat trims. Being in a familiar environment not only helps the pet feel better but it helps the owners as well. They can be involved and be assured that their pet is doing okay through the entire process. I am a HOUSE CALL pet groomer meaning that I do all services in the customers home. I do use their water and a bathing area such as a shower, bathtub or sink.

My three dogs needed grooming and they received loving care here! We had a great experience. Will…read morebe back!

Frequently, take both my Shepherd and Pug to Alicia the owner for grooming services. Alicia, is…read moreamazing at what she does, we love her; but my dogs lover her more. She's always been polite and professional during every visit. I highly recommend her for any grooming service.