It's been a few years so I thought an update was in order for this team of amazing people…read more When we moved to Lake County from McHenry it was a really hard thing for us to change vets. But logistically it just made sense to have a closer hospital relationship with our aging Bernese. Well...luckily we did that, because I cannot imagine life without the AHLV team now. Not just for their cute videos, the community fundraisers for socializing with other pups/people or the love for their team, but the utterly amazing intense respect and appreciation they have for the animals that come into their lives. Tear jerker time...Our oldest girl Tonka three years ago contracted Lyme disease. The full big girl version with lameness starting. We do not have human children, she is our little love filled fur baby. Dr Unger, Grace and Matt all gave me updates and not just "updates" it was with so much understanding and genuine care for our family that my scared/angry/sad/panicked momma heart actually felt comfort in our decisions and the best course of action to treat. I knew and understood everything that could and should hopefully happen. Their amazing staff brought my girl back to nearly untouched health and I still tear up thinking about it. We were lucky. But luck is only a very small part of it. AHLV is the rest of that piece. We are now a few years later and have our new "little" Leonberger pup that is of course going to them. With covid it's been interesting to say the least not being able to walk in with our pup. But I tell you what, when Grace's smiling face and Brittani's bubbly self bounce out of the door they are definitely aware that a 70lb 5 month old Puca is ready to rocket out into their arms with kisses coming very shortly after! Thank you everyone at AHLV for helping US through an incredibly scary thing with grace and patience and for all the care you show for even the normal appointments. I can't imagine in any way taking our Tonka and Puca girls to anyone else's arms.

I am writing to share my concerns about the care my cat received from Dr. Levin and my overall…read moreexperience with the clinic. My cat was recently started on a hyperthyroid medication at the lowest available dose. After beginning the medication, my cat went from eating approximately two cans of food per day to not eating for two days. During my visit, I was extremely concerned about the sudden loss of appetite and hoped for guidance on how to help my cat eat. Instead, I felt that the focus was placed primarily on additional testing and prescribing an anti-nausea medication without fully exploring the cause of the problem. After seeking a second opinion online, I learned that my cat may have developed a food aversion because the medication was causing nausea. This explanation fit the situation and helped me better understand what was happening. I was disappointed that this possibility was not explored during my appointment and that I was not asked questions that might have led to this conclusion. I was also uncomfortable with several aspects of the examination. Dr. Levin grabbed my cat by the back of the neck without first speaking to me about it or attempting to build rapport with my cat. The handling appeared to cause discomfort, and I found the interaction upsetting. Additionally, Dr. Levin stated that my cat had cancer despite no testing having been performed to support that conclusion, citing the lack of appetite as evidence. Given the number of possible explanations for a cat suddenly refusing food, I found this statement premature and alarming. To be clear, I am proceeding with the recommended diagnostic testing because I want to do everything possible for my cat. However, the experience left me with serious concerns about the quality of care, communication, and clinical judgment I received. The following day, after obtaining new information from another veterinarian, I requested a second opinion within the practice and asked for a prompt phone consultation to discuss a day-to-day care plan for my sick cat. My request was denied by the clinic owner. As a result, I have decided to seek care elsewhere and have scheduled an appointment with a new veterinarian. I am sharing this feedback because I believe these concerns warrant review and because I hope future clients and patients receive a more thoughtful and collaborative experience

Can't say enough great things about this clinic. Even though I had to wait as it's first come first…read moreserved, that's fine, I know my 2 dogs received excellent care, attention and the doctor and staff were very friendly, informative and supportive. The doctor spent over 1/2 hours with my dogs - amazing! - and asked excellent clarifying questions so I know the doctor was thorough. The clinic was very clean. There were no extra fees tacked on to inflate the bill, no sassy attitudes, and I didn't leave feeling like my pets didn't matter (just quit the other clinic down Rt 83 where that's what you'll get there!). I highly recommend this clinic.

We have taken our Great Dane Knox here anytime there is something going on with him and the staff…read morehas always been amazing with him. It is hard to find care for a big dog because of his size and his bark, people get scared and we understand, but the staff here has never made us feel like our dog wasn't a burden and we appreciate that so much

I love Dr.Mattar and staff! I have been coming here for years now. Everyone is so friendly prices…read moreare fair and they take care credit.

Absolutely do not come here. I came here because the price was a $1000 lower for a surgery but now…read moreI am understanding why. My dog had his ear wrapped post surgery and got him back Thursday evening. Saturday morning woke up and his ear was bleeding and the wrap fell off while he had the cone on. I called Saturday to ask the vet to rewrap it because it fell off and below are the responses I receive l... "He said to go on Amazon and buy head a wrap", they work great"- why would I have to spend more money when yall didn't do your job.? "Dr does good work so we can't control what you guys do. We can't believe if he was wearing the cone or not" - obviously not great work if it fell off in 2 days and woke up bleeding. Plus I wouldn't lie about him wearing a cone or not "We close at 2, can't fit you in. Then later stated should've called earlier, I called at 10 to let them catch up and she said we open at 9" - he should own up to his poor work and stayed past 2 to fix his mistakes. This is complete bs, horrible service and not worth it. Pay a little more for a cleaner and understanding place that takes accountability for their poor quality.

From the receptionist to the vet tech to the vet, my dog and I had an amazing experience at Good…read moreLife! Such dedicated professionals whose expertise is match by their compassion! I have never been treated better at any other vet clinic. They explained every procedure in detail, outlined some potential issues, and treated my dog like the prince he is (!). This is an incredible place!

This is a wonderful veterinary clinic. You can tell that everyone really cares. They're prompt to…read morereturn any text messages or phone calls and don't make you feel like you're imposing on their time. They also follow up after appointments to see how everything's going with whichever cat I brought in. Other pluses is that staff turnover seems low so that's a sign that the employees are happy whereas some vets always seem to have different staff. I'm so glad that I started bringing my two kitties here.

I truly cannot say enough wonderful things about Fox Lake Animal Hospital, Dr. Rudawski, and his…read moreentire staff! We first met Dr. Rudawski a couple of years ago when we sought a second opinion for our Rottweiler, Drago, following an injury to his left hind leg. At that time, Drago wasn't in pain and was still using his leg, although not perfectly. Dr. Rudawski was honest about his condition but never pushed us toward amputation when it wasn't necessary. This past summer, Drago suffered another injury to that same leg. Once again, Dr. Rudawski treated him with compassion and honesty. He explained that amputation would likely be in Drago's future for his long-term comfort and quality of life. What I appreciated most was that he didn't rush me into that decision. Instead, he prepared me for what might eventually be necessary while allowing Drago to continue comfortably for as long as possible. Last Friday, Drago finally underwent his left hind leg amputation. Unfortunately, our boy has a tendency to bleed excessively, making his surgery more complicated and lengthy than expected. Dr. Rudawski immediately addressed the bleeding and provided the care Drago needed, including a blood transfusion. Because of this, I felt more comfortable having Drago stay for additional monitoring. Dr. Rudawski agreed, and Drago remained in their care until Monday. Looking back, that was absolutely the right decision and the perfect timing for him to come home. The care Drago received from Dr. Rudawski and the entire staff was wonderful. He came home with his pain well controlled, no signs of infection, and already eating and moving around beyond our expectations! Making the decision to amputate your dog's leg is never easy. Having a veterinarian who is honest, compassionate, and truly puts your animal's quality of life first makes all the difference. I am so thankful we found Dr. Rudawski when we did. He has earned our trust over the years, and I have nothing but wonderful things to say about him and the entire practice. Thank you for taking such wonderful care of our boy!

The Vets are great but they lose a star on wait times. Plus the front desk staff can be cranky at…read moretimes. You can easily wait 2-3 hours for service or you can pay double and go somewhere else. They do prioritize very sick or hurt pets so that can add to your wait time. So pack a lunch and make sure your cellphone is charged up.

In a field that is sorely hurting due to compassion fatigue, high costs, and more, VetMedic fills…read morean incredible niche as an urgent care veterinary clinic. I've found myself in need of their care twice so far, and both times they've been kind, compassionate, and caring. For a non-regular veterinary appointment, the cost is reasonable, and they take a proactive approach to diagnostics without going overboard with expense. While I hope I don't have to see them on a regular basis, I've happily driven the 30+ minutes each way and will continue to do so when something occurs outside of my vet's regular business hours. Thank you Dr. Cabellero, Dr. Derse, and VetMedic staff! Your thoughtful care is so appreciated!

My first visit was wonderful (that's why 3 stars instead of 1) although the cost was...well,…read moreexpensive, but I get that. Second visit was a whole different story. They were concerned at first and then pretty much forgot about us. It's not that I mind waiting, I was there approximately 90 minutes with people ahead of me and who know how long they'd been waiting. I left without having my dog seen by them. They need to tell you an approximate wait time when you get there. Had I been told that the wait time was almost 3 hours, I would have left immediately.

I had my Maggie a 17 and a half Cocker Spaniel down 4 weeks ago. My experience was completely…read moredifferent from another reviewer, but I called and discussed all the financial options first. I had Maggie cremated and paid for a paw print. I'm really a mess after losing her. I paid a bit over $500. The doctor and staff was extremely supportive and sympathized with me. We could spend as much time needed after she passed and we were told to leave through the side door. Even when I went to pickup Maggie's ashes and paw print the staff was extremely sweet and supportive. I just started crying when I was handed the box.

We've been going there for the past 8 years and have never had an issue. We took the newest member…read moreof our family there to get neutered and we were very satisfied with the service. Just fyi you need an appointment it's not a walk in vet.

Took my pets there for an initial visit, $70 each. Dr Preston ran her hands down the side of my…read moreanimals, looked at their teeth, and that was it for an initial exam - literally less than two minutes for each animal. A couple of tests for one that I was worried about, but other than that, no questions, no recommendations.

Another predatory vet charging abhorrent prices for routine checkups vaccines exams etc. Requiring…read morea 100$ just to walk in the door and do the work of a vet tech is ruining this industry and this place seems to embrace it all the more. Stop taking your pets to places like this. They only care about your money

The doctors take very good care of my Baby. These are her preferred doctors. Any and all of them…read morehave seen her and they all take great care of her, since she was a baby.

Please Read! This veterinarian tried to inject my dog with…read morealmost 3x the normal injection she gets on a monthly basis. My dog has Addison's diseases and has been treated for it for 4 years without issue. Dogs that have Addison's disease require blood work quarterly to test electrolyte levels in order to assess the amount of Zycortal needed for their monthly shots. My dog requires .9mL of zycortal monthly as per her last blood work in May. My regular veterinarian is located in Virginia and tried to get her injection done at this location because I am visiting family for about a month. She is due for her injection since I am here for a while. After giving this Vet my dog's medical records that state she is to be given .9mL, the vet said they will be giving her a 2.5mL injection because of her weight. I explained to this clinic that the dosage is not based off of weight, but by blood work that was recently conducted. All records that I have for my dog shows this. They still said that they will only give it by weight. They want to give my dog almost 3x's the amount of dosage as calculated by this treatment Addison disease I highly do not recommend this veterinarian service, due to negligence on performing the right type treatment. I have verified through my regular veterinarian and other veterinarians located around this clinic, that the dosage they are trying to administer on my dog is not correct and that they should of probably analyzed my dogs records and not tried to force me to give her an incorrect amount. I talked to the manager at this location and asked the personnel at the front desk to clarify the dosage with the veterinarian, but they still wanted to administer the wrong dosage. Please verify the treatment your pets are getting at this location with another veterinarian.

We saw Dr. Hannah in early July '26 to discuss our silver Lab's color dilution alopecia. We worked…read morewith a dermatology specialist previously using a special diet for allergies but the problems still persisted. Dr. Hannah's approach was to deal with healing the skin barrier using OTC supplements plus prescription shampoo, and occasional cytopoint injections as needed for licking and scratching. It is 1 1/2 mos. later and the difference in his coat is amazing! Hair is starting to grow in nicely the sparser areas and sores are virtually nonexistent. He used to have a scaly, crusty feeling to his coat that disappears with the baths. Thank you, Dr. Hannah, and Smokey thanks you too!

We brought our dog in after a week of not eating, rapidly advancing into not drinking water,…read morepeeing, panting, lethargy. A staff member met my husband in the parking lot before the hospital opened and admitted our guy. Dr. McKenna was very attentive to our dog. We were very impressed with the doctor and the staff when we needed them most. Very good job.