I bought a scope and rings for a bolt action rifle that I brought in and had an employee take a…read morelook at. after inspecting the rifle he gave me a scope and rings that he said would fit the rifle. They offered to put the parts on the rifle for me but the price of $80 was ridiculous. when I went to a trusted gunsmith we learned that the rings that were sold did not fit the mounting on the rifle and the scope that I had been sold did not fit the rifle either as it was too short. Not that I am as upset about thing but I was also informed that the rings on the rifle were not damaged at all and did not need to be replaced as I was told by the Rangeview employee. Now when I went to go return the products 10 days earlier with the receipt and all papers included and no damage being done. They then informed be that I will be paying a fee of $25 plus 4.5% to return the products. I think this is a ridiculous business choice and I will not be returning the store again.

Purchased a gun from this location months ago. Systems were backlogged and we were advised the item…read morewould not come in for some time. Not a problem considering the influx of demand recently. Fast forward to pick up date: the manager and his employee transferred the wrong gun in my name. Again, not an issue. Transfer the gun out of my name, as I am clearly NOT the rightful owner, and transfer the gun I PURCHASED under my name. The 'man' at the counter tried to insist my taking a gun I did not pay for and which gun was not purchased by me. When I refused again, he and his manager dismiss me, get defensive and tell me they aren't going to sell anything to me period and to leave. This was by far the dumbest situation I have ever been in. This was a simple mistake with an easy solution. Instead of owning up to his mistake in transferring someone else's gun, he tried force me to take someone else's property to cover the entire incident up. ZERO INTEGRITY & ACCOUNTABILITY at this location. Tenda Canada has the model I originally purchased. Go there.

I'm really disappointed…read more I've read the terrible reviews here, on Google maps as well as on CGN and yet I wanted to give them the benefit of the doubt in person. Suffice it to say I won't be coming back. The attitude of the staff really needs to change. They are blatantly ignorant, rude, condescending and unprofessional. I waited quietly in line behind a gentleman that was having some issues at the cash (no fault of his own) for probably at least 5 minutes. I didn't say anything and when it was my turn I walked up for the counter. At the same time someone walked into the store and approached the counter from behind me. The staff member (some bald guy) greeted the person behind me and said nothing to me. He started helping that person despite me having stood there patiently waiting for him to finish with the guy ahead of me. Seriously? Then he laughs at me when I remark that apparently it doesn't matter what order you walk in because it seems they just serve whoever they want. Overhearing what I was looking for when I started talking to another staff member, the first guy that completely ignored me pointed to one side of the store and said "they're over there." Unable to get the help I needed. Another staff member approached. Despite being hesitant at first to help me, he at least asked me what I needed and made the effort to find what I was looking for. It's almost like I was expected to know how they did things there despite it being my first time. It was also my last. I won't be going back again.

I always order from this store, but after a shipping mistake was made, Dan over at the shipping…read moredepartment was a true gentleman in helping me out with my problem. Customer service was amazing. Every time I shop here I am always satisfied with everything from the variety to the prices. I've been shopping here for a while and will continue to do so. Nothing but the utmost respect for their services.

I recently visited the store to do some Christmas shopping, and like every other visit, I found the…read morecounter help to be super friendly and really knowledgeable on the products they carry. I can't overstate how great this store is and highly recommend it. Not only are their prices competitive, but their inventory is awesome and there is lots of staff on hand, so no matter how busy they are, there is usually someone there to help when you need it. I often do my research online before I go to their store, so when I say their prices and inventory are great - I've done the footwork. - Edward

Overall, throughout the years since they opened, I've had very positive experiences for the most…read morepart dealing with this particular vendor. Granted that they are not perfect. They have been attentive to my needs and for that I am grateful. I would do business with them again and I have no reservations in recommending them to others.

This place is awesome…read more I brought my wife here to check out a nice new rifle for her (she's a novice shooter just getting into sport shooting and I've had my PAL for about a year). We dealt with Logan, and he was great. He was especially patient as I explained some basic gun handling safety to my wife as we were browsing. He offered us a number of choices and was super friendly and helpful without putting any pressure on us at all. In fact, he encouraged us to take our time and do our research ahead of time. Even to go to a range and see what we like before we commit. I have to say it's moments like these that make me proud to be a Canadian gun owner and enthusiast. It shows that gun owners in Canada are awesome people and are always safety conscious and willing to help those new to the hobby. After being treated, so well, even though we're from Toronto originally, we will definitely be coming back here. And I would recommend anyone even vaguely interested in firearms to come here and ask questions and speak to the awesome staff. Without a doubt they will take good care of you.

Awesome place and very informing staff. They had what I needed and can't wait to go back.read more

Awesome store. Great people. This is a one-stop shop for the shooting enthusiast. I'm an IPSC…read moreshooter. The owner Josko Kovic is deep into this sport and has the knowledge to help with equipment, gun smithing, you name it. His support staff are great a well I cant recommend them more strongly.

Pretty decent shop. However just like a lot of others in these difficult times, they are light on…read morethe stock. But for what its worth, they certainly do their best with what they have

My husband and I went into Solely, to buy a gift for our son and ended up getting a super nice…read morecollectable firearm for ourselves. The staff were great! Very friendly and super helpful. Highly recommend this store!

I stopped in ooking for arrows and a new finger tab…read more I did check on their website and saw cheapest was $10, only thing they have in stock is 16.99. :( Arrows...I have my original set with cheap aluminum. For basic target practise I was looking for cheap arrows. Saw on their website 14.99 for 5. No description to specs. So I asked for that, learned it's for crossbow and not suitable for my compound bow. So I asked cheapest arrows. She pulls a box of 3 for $30. Yikes. I asked cheaper, she has 12 for $50 yikes. Disappointed with selection. But seems this store has some gun varieties at least. Would not recommend buying bows or accessories for archery here. Very limited selection.

Bunch of dishonest crooks run this store…read more I didn't know anything about weapons, so I got taken for a sucker by these sheisters. I bought a Beretta Elite II bb gun. Nick, the owner said that he sold the same gun yesterday to a customer for $225, and he was gonna give it to me for $180. Great, I thought. Then I went on the internet and realized that the same gun is actually a piece of crap and can be ordered from any website for $50!!! Guy charged me $180 for a $50 gun. Don't even think of buy knives, they're all marked up 2 or 3 times the retail value as well. Of course I went back and confronted Nick. He had the nerve to play dumb, saying things like "oh, it's not the same online" even though it was the exact same model. I even printed the page off the website and showed it to him. HE STILL DENIED IT, to my face, and tried to call ME an idiot and a liar who didn't know what I was talking about. These guys either don't know the retail value of anything in their store, or they deliberately play stupid. I ended up getting store credit after a long argument. These guys will rip you off without blinking an eye, and they do it by acting like the friendliest sales people. Horrible business practices. If you're gonna buy anything from there, don't pay a cent over 1/2 of the marked price. They will say "oh we gotta make a living too", but you have to be firm and tell them straight up that you know what the retail value is, and that's all you're willing to pay. Don't be suckered by these dirty Greeks like I did. I said "Nick, look me in the eye and tell me, as a man, that you did not just rip me off by over $100." Nick muttered some incoherent reply about being Greek and wouldn't hold eye contact.

I have to agree to a significant extent with Mike S.'s assessment, adding that their prices are a…read moreserious rip-off. The staff are usually friendly with me, but they always seem to want to engage in some kind of right-wing conversation, despite my repeated attempts to subtly signal that, 'yeah, thanks but I just want to be going'. The last time I was there they charged me $10 for a 50' length of paracord (the market value is about $5). Another indicator of their markup would be the price for those basic foil emergency blankets from Coghlan's: MEC on King St. has them for $1.75. Central surplus wants about $5. For a big piece of paper-thin foil. After bringing up my purchase, the woman behind the counter wanted to keep complaining to me about NAFTA--god, how old is THAT political chestnut? Bottom line: The only surplus store downtown, but avoid it if you can. You'll pay too much and possibly be creeped out by the overly opinionated staff. Maybe try save-more next to Moss Park.