Our family would be lost without Metropolitan Nannies! We are so thankful for their nanny services!read more

My wife and I used the Metro Nannies service recently and were pleased with the nanny and the…read moreprofessionalism of Metopolitan Nannies. Jackie has a lot of experience and makes the relationship stress free.

The owner was very responsive in the beginning- almost too annoyingly responsive, and charged me…read more$650 to find a nanny and I never heard anything back after I paid it. I reached out 2 weeks later via email and it took Michelle 1 week to respond and she promised a candidate by that weekend. Another 2 weeks went by, never received a candidate or an update, so i emailed her again. Again, she promised another candidate by that weekend. Another month went by (so now this is two months without any candidates), i reached out again and no response. It has now been 4 months since i paid the $650 fee and she has not responded to any of my emails or returned any phone calls/messages. Would not recommend this company as it was clearly a scam. Also- they only take payment via Zelle, which should have been my first red flag.

Needed a one time nanny. I communicated with Michelle via email and telephone over a few days, who…read morewas able to answer all of my questions. The nanny i was placed with was excellent. Overall, pleased with service provided.

We were disappointed with our client intake experience at White House Nannies. From the outset, the…read morefocus seemed to be more on why they couldn't help us rather than exploring how they could. Our family's needs are admittedly unique -- we're looking for a nanny every other week and a house manager during the alternate weeks -- but this nuance didn't seem to receive much attention or creative problem-solving. Compared to other agencies we've interacted with recently (such as ABC Nanny Source), this experience felt rigid and dismissive. Even informal posts on the DC Moms web board yielded more promising conversations. White House Nannies also charges fees up front, which we've found is not the case with many other services. Perhaps most surprising was being told there is a severe shortage of qualified nannies, with estimated start dates more than 8 weeks out. That has not been our experience elsewhere, either through agencies or direct outreach. In short, while their reputation led us to expect a thoughtful and solutions-oriented process, we came away feeling that our time and needs weren't valued. We ultimately decided to pursue other avenues that felt more responsive, flexible, and aligned with our expectations.

Two years ago we had a sudden, pressing need for a nanny and contacted a couple of agencies. WH…read moreNannies was the most responsive, and had someone readily available. What going with WH Nannies did for us was being able to outsource the kinds of logistical background items that would have left us behind on the 8-ball on finding someone: they do the pre-screening, they do the background check, they clear the paperwork, etc. so you don't have to. If they recommend someone, whether or not it's an ideal fit you know it's at least going to be a good fit, with a high floor. We had a couple of world class people, such as Alessandra and Hailey. They helped our family through one of the roughest stretches anyone could wish for as our youngest child had some chronic health issues. It did not matter that she had issues, that we had two dogs, or anything else. Everything got handled with aplomb. The one time things did not work out with one person in particular, WHN helped us address the situation promptly and gracefully, demonstrating the highest of standards and a firm commitment to excellence for the families they service. I won't sugar coat it: they are pricey, but so worth it. I have zero reservations about recommending them. Simply top notch service.

Always in good hands with them. Their updates are awesome, the love they give to my furry kids,…read moreand not to mention they are responsive. Thanks for the continuing service!!!

Happy Paws is amazing! We've used them a few times now and everyone has been so kind to our cats…read more We love getting the detailed updates and pictures, and it puts our mind completely at ease knowing that our pets are loved and well taken care of when we're out of town. A special shout out as well for their being able to accommodate a very last minute request that involved some post-operative care for one of our cats. We strongly recommend Happy Paws!

Lauren and Dale took such great care of my cats when I was out of town! They tended to all the…read morecats' needs and went above and beyond in playing with them, giving them treats, and loving on them. My cats were probably sad when I came home since I'm sure I'm not as much fun as Lauren and Dale are! They also sent pictures and updates about the cats every day, and they were very organized about the administrative side of things too (like keeping careful notes on how much to feed the cats etc). If you want to know your animals are in good hands while you are away, I highly recommend Lauren and Dale.

I can't say enough about the excellent care my fur baby received while I was on travel. Dale was…read morevery thorough in explaining her services, in getting information to understand my kitty and her needs and then in looking after her. I got reports and photos at every visit. My kitty was spoiled by the loving care she received and it made me feel so much better about having to leave her. I will definitely call Pet nanny whenever I travel