Pat Severino is incredibly unprofessional. I saw one of his apartments in Hoboken in late July. I…read morewas interested in the unit and let his agent know. I was instructed to call Pat in the office to go sign a lease and make a deposit. I did so on a Friday morning and arranged to come in about an hour later.
Upon walking into Severino Real Estate, I met Pat. He had a bit of food stuck to his lip. He initially asked if we wanted to get started with the deposit, but I asked him to see the lease first (as any conscious person would do before giving money for an apartment). I sat down with my partner to read through the lease to make sure everything was correct. I noticed a handful of issues: the lease was missing an apartment number, it said no pets were allowed (despite his agent and his super telling me my pet would be allowed), and it asked me to agree that the unit was in good condition (before it was done being renovated). I also realized that the security deposit was 1.5 months' rent instead of 1 month, so I went outside to call my father to discuss funds. When I walked back in, Pat said "take your time" reviewing the lease, insisting that I be 100% sure that I want it. After double checking the lease one more time to make sure I didn't miss anything, I asked to go over my questions with Pat. I asked if we could edit the lease to say that my cat would be allowed in the unit, to add the unit number, and to add the word "will" to the section about inspecting the property to verify it was in good condition. I also asked to increase the amount of notice that I would be given at the end of the lease for showings (it said "1 hour"). Pat said it was a boiler plate lease and that he hadn't even read it (which is a red flag for a landlord/broker). He seemed to have no issues with the requested changes in principle, but he wouldn't actually make any changes to the lease - not even adding the unit number. Instead, he simply said I "seemed hesitant" about the unit. I said I was very interested in the unit but wanted to make sure the lease accurately reflected the agreement we were making. Towards the end of the conversation (which was entirety calm and respectful), he insisted that I take a look at the unit one more time the next day, Saturday, once he expected the renovation to be done. I said I wanted to sign the lease right there as long as we could make the few small changes to it (the pet, the inspection). He again repeated that I seemed hesitant and gave me his cell phone number and the super's number, telling me to see the unit on Saturday and then call him on his cell phone. He also admitted that he hadn't even looked at the financial information I had submitted or run my credit, yet he had drafted a lease with my name on it for me to sign. I asked if there was a risk of me losing the place in the meantime, he said no, that he would hold it for me. So I agreed to his suggestion, even shaking hands on said agreement. On Saturday, I called the super around 10:30am and saw that unit again at 11:30am. Afterwards, I called Pat on his cell phone. He didn't answer so I left a message. Given that my lease was ending in 2 days, I texted him a couple hours later. He sent back a response saying that he had other applicants that had higher income, he would need to review my application on Monday, and that I had a lot of "issues" with the apartment. As a result of this delay, I was forced to pay for and put my belongings into storage as I was not going to get keys in time to move my things in directly.
On Monday, I didn't hear back, so I called his office. I was told that a decision would be made by that afternoon or Tuesday morning.
Tuesday by noon I hadn't heard anything, so I called the office again. I spoke with Pat Severino Sr. and was told the Pat we had worked with was out of the office. I was told that the unit had been given to another applicant, a single woman. Pat Sr. said that his son had told him about the meeting we had and that we were being "difficult" when reviewing the lease with his son. Pat Sr. did a fairly good job listening to my concerns, but this still does not compensate for the frustration and financial damages this interaction has caused me.
I am still confused as to what happened in this situation. It is either unprofessionalism, laziness, ineptitude, discrimination, a serious case of personal insecurity, or a combination of these. If you are going to take the time to read your lease or ask any questions about it, don't go through this broker. He is an insincere, unprofessional disaster.