Great location off of i-95 on our road trip. I forgot my tooth brush and they gave me a tooth brush…read moreand a little thing of toothpaste, which was great.

I picked this hotel because it had the best reviews in the area. The location was pretty quiet. A…read morecouple of food establishments around, but there just isn't much in this area. The room had the most horrific smell. Like perfume musk. Luckily, the window opened and after a few hours it began to disappate but by morning after closing the windows at night the smell was back. The second day the smell was still strong and opening the windows only helped so much. I needed to stay a couple extra nights but checked out and stayed somewhere else due to the smell. The room was also hot and the air conditioning didn't seem to function properly all the time. The hotel wasn't particularly clean. There was a weird film all over everything. The mirrors in the room had steaks on them as if someone wiped them down, but not sure with what because they just looked dirty. The dishwasher had splatter stains on the front and it just felt generally unclean. For the most part the hotel was quiet, but my room was right across from the elevator so there was that to contend with. On the plus side, the room was spacious, the TV and remote worked, the fridge was clean, and the shower water was hot. I won't return here because of the odor. But if weird smells don't bother you, go for it.

Hotel is ok but honestly puts out an above average breakfast spread. The staff is nice too. Need…read morebetter pillows- flat pillows- ugh!

A roadside hotel, this was convenient but had a few minor hangups, such as people bizarrely taking…read moreup three or four parking spaces by parking sideways, AC that marginally worked, and in my case a walk-in shower for a handicapped room that just didn't seem to want to drain. The concerns weren't big, and the convenience worked for me, but the amenities are likely better elsewhere.

Easy check in with mobile key provided before check in. Room was modern and clean. Had two…read moreelevators with one under repair--made me feel safe. I travel past this location all the time and am sure I will stay again.

This is my second time staying at the Courtyard Marriott in Chester, Virginia, and I must say, the…read morenewly renovated property is fantastic! I stayed here about a year ago, and while the lobby looks relatively the same, the upgrades to the hallways, sleeping rooms, and decor are a huge improvement. The modern design is sleek and functional. The new carpet, furniture, and overall decor in the sleeping rooms are very upscale. I particularly appreciated the thoughtful room features, like the refrigerator with a separate freezer, a microwave, and plenty of charging options for devices. I often travel with multiple devices, and having so many accessible charging ports was a pleasant surprise. The bathroom was excellent--upscale and clean--and the bed was firm, which is exactly how I prefer it. The lighting in the room, especially the backlighting behind the TV, added a touch of sophistication to the space. The only thing that stood out as a minor issue was the new wallpaper. While it looks gorgeous, you can see some residue from the installation, which takes away slightly from the otherwise flawless renovation. Also, the elevators appear to have been left out of the updates--hopefully, they're next on the list! Lawana at the front desk provided exceptional service during check-in. Despite being busy with several guests waiting, she was calm, professional, and attentive, making the process seamless. She is an excellent representation of the kind of customer service Marriott is known for. Overall, this Courtyard Marriott has made great strides with its renovation, and I look forward to staying here again in the future

We had an excellent experience. The room was spacious, updated, clean, and so cozy! The staff were…read morefriendly and helpful. Breakfast was too good! Lost one star for the pool and pool area maintenance.

I first came here to a graduation party last year as they seem to be a popular venue for events. I…read moreremember during that time they were renovating the hotel as well. I recently ended up staying for a few days during the holiday and the room was very nice and reminded me of a residence inn room with a smaller kitchen area. They have a great breakfast with build your own burrito with all the toppings, oatmeal, waffles, juices, etc. They have food, snacks and drinks for purchase including beer and wine. I would definitely stay again.

Stayed here with the wife during a trip south. Staff is…read moreexcellent great service. Downside is no room staff after 5pm..no extra pillows.. Also toilet seat was very loose..no way that could not be noticed by staff. Decent typical Hampton breakfast. Overall I recommend.

Place was dirty bathroom had dirt in corners and bathtub has adhesive makes it look nasty…read moreHad caulking on bathroom wall in gobs . Door flip lock was loose and the door was damaged at the lock. The ceiling had spackling no smoothing or paint Shoddy maintenance . Front entrance was stained and dirty, Eating area was dirty in corners and walls . Plastic knife holder was dirty . The place needs severe renovation

I would not come here again. Front desk service was fine, the room and hotel in general don't…read moredeserve the 8.2 on hotels.com. Issues with the room, door sticks to the point I had to hit it with a shoulder to open the door, the automatic door lock wouldn't disengage when the card was inserted, the floor was wet from humidity, smelled like mildew, a/c sort of worked, the hair dryer didn't work, the tv didn't work, and lastly the bathroom sink drained slowly. Too many things lined up for one room to not be common through the whole hotel.

Such a nice, clean, friendly staff, updated rooms and right off I95. The bed was extremely…read morecomfortable and the hot water was the perfect temperature.

Bugs in the bathroom, broken toilet seat, no water in the toilet could not flush it. Terrible ,…read moreuncaring staff, dirty, bugs and more. Manager has an attitude could care less about any issues. Never wer told we are sorry. Contacted corporate office, was told someone would get back to me within 24 hours. After a week I am still waiting. I would avoid this hotel at all cost...

I had to give this place 1 star because it would not allow me to submit this review without making…read morea selection. Where do I start. We visited the July 4th weekend and one room we entered the sink water flow was non existent and then we flushed the toilet and that too was scarce. We switched rooms and checked the water pressure in the sink and then the toilet - this too was horrific. Next morning, we called for maintenance to come and was told by the front desk maintenance was not in and they don't know if he is coming in today. Housekeeping came by to do their job but left the wet towels on the sink area stating she would be back and never came back. This place gives Holiday Inn a bad reputation and should be closed down permanently. It is a disgrace to run a hotel that apparently can't afford a water bill.

Wouldn't stay here again. Had to go to front desk twice because remote didn't work. Was told I had…read moreto program it. How would I know that or how to do that. Place definitely needs to be updated. Breakfast was ok. Staff were so so. Wasn't the worst hotel I've stayed at but definitely not the best

This place is absolutely disgusting! Blood on the wall! Yes blood on the wall in The bathroom. I…read moredont even know what the hell is going on in the little toilet room. No door! A sock where the light bulb should be! Tv in the bedroom didnt work. Wish i would have taken pictures but we left before I could. I didnt touch ANY of the furniture. Choice should be outraged and needs to do something about this! These people are disgraceful and disgusting!

Do not stay here!!! Horrible customer service. And make sure you see the price before you sign…read moreanything

Today was a massive weather event in Chester, VA, which caused a huge blackout. So I decided to…read moreattempt to reservation at COUNTRY INN & SUITES BY RADISSON, after completing the reservation I received an alert on my phone that Dominion Energy had restored power. This motel decided to claim a non refundable clause that I was completely unaware of and was never explained to me. After the grueling hours I spent in the dark for this shady unscrupulous business to steal from me should be completely illegal.

This very friendly hotel is difficult to find at night: The road is winding, and the hotel posts no…read moresigns, and the access road lacks lighting. Having said that, once you arrive it's very friendly. As of February, 2025, this Holiday Inn is undergoing a prolonged (and needed) renovation. The lobby has less charm than hospital reception, but it's a work in progress. I get it. Brenda at reception made us feel so welcomed. She's great at front-of-the-house professionalism. Our room was so newly remodeled, it still smelled like fresh carpet. It was great to sick into a comfortable bed after a very long road trip!

We had requested a wheelchair accessible room…read more While the "ada" room had wider doorways, it had a tub which was in accessible for my 84 year old mom. We were expecting a roll in shower with a seat. Also the beds were far too high for her to get into it. And we had to lift her up into the bed. But it created a problem in the middle of the night when she had to go to the bathroom. Bars on the walls and wide doorways are not sufficient for wheelchair accessible rooms. Very very upset. Especially when we were staying there the night before a surgery that was already stressful. The floors and tub were also filthy.