I found Dr Hill to be very professional, ready to help and answer any questions and work on a plan.

"If I could give 0 stars I would. What a horrible experience for my son. He is 32 and suffers mental illness due to a tramatic brain injury in a car accident in 2018. I am the patients mother, his advocate. I had searched for a couple month for a new mental health provider and choose Candi because she was highly recommended AND took Medicaid. Well after only 2 visits he was dropped as a patient because she no longer is accepting Medicaid. She was not already considering doing this BEFORE she accepted him as a patient? I'm sure that decision was not made over night. Trust and stability are the MOST important aspects for mental patients. If you are going to accept a patient then follow through with your commitment! There were red flags the first intake visit, lasting only 15 minutes, no lab work was ordered and the next appt scheduled was 3 months out! I called the office out of concern that my son was being dropped only to be rudely told by the little receptionist man "well you need to write to your legislator"! Okay, yeah that's going to help my son needing a new doctor ASAP. We were told by Candi "oh we are not going to leave him hanging we will find him another provider". Well little receptionist man said "oh no mam you'll have to find one yourself". Also was told he would be seen 2 more visits before being discharged but that didn't happen either. My son missed his appt because he forgot (he has terrible memory due to TBI), I disclosed ALL this history to them. He called 1st thing the next morning to reschedule and was told by little receptionist man, YOU ARE DISCHARGED, we no longer take Medicaid. I feel an ache in my heart for all the patients she discharges that trust her just because they have Medicaid. I pray they have an advocate to help navigate through a heartless mental system we have in our country. I do have good news for those of you searching for a good doctor even though you have mental illness. Search out a good family doctor that is caring and compassionate that will help manage your illness. THEY can prescribe your medication, get your blood work done properly and help you better than the heartless mental system so called "professionals". All they do is ask how you doing, here is a 3 month supply, see you in 3 months. You WILL get better care from just a good family doctor that actually cares about you. I found a wonderful, caring, compassionate family doctor willing to take on my sons care. We will NEVER use a mental "professional" again. Good luck Candi making more money dropping all your Medicaid patients. I would consider a new receptionist to go along with your new prosperous year as well. Nobody wants to be greeted by that rude little man on phone or in person." read more

I'm also one of those people that if I could give 0 stars I would. An appt set months ago, they called me off a number not associated with candi hill services. One time they called, no email, no text, no nothing else. Claimed they sent an email, but that's an outright lie. I was charged 50 dollars for a no show fee, I wasn't even aware of the appointment because it was made months prior. The guy on the phone was unsympathetic and hung up in my face after I explained the situation and told him I could not afford this illegitimate charge because my son is severely autistic. I need every penny I can for him. So if candi hill services sees this, I'm disputing this charge, 50 dollars might not seem like a lot to this unprofessional business, but it is to a family of 4 and a single mother. I would never recommend your services to anyone and I will be telling everyone I know not to join with you all. read more