Tis the season for limited visibility. A couple things needed upgrading on my car in order to…read morebattle all the incoming rain and snow. I came into the store to get new headlights and wipers. Without hesitation the clerk looked up the appropriate item numbers for me and explained all the different product tiers without me asking. After my purchase he offered to install everything for me and to dispose of all the old products. Wow I am so impressed by this one stop shop and their willingness to go above and beyond to make sure everything I bought worked out!

my husband appreciates the great customer service here. they will make every effort to get what he…read moreneeds. he can't say enough good about them.

First time going to Dicks Canby Ford, I was greeted by Abby Juarez who became my service advisor…read more She looked up my vehicle and notified me about some recalls that needed to be done along with my services! I was also introduced to the Technician Austin Rose who walked me through what was actually going to be done on my Escape. The Advisor and Technician made this visit pleasant and put my mind at ease! Thanks!

great service the other week - courteous staff. Keegan was super friendly and helpfulread more

At Adams Auto Detail, We always use NAPA AUTO PARTS as our choose of supplier. There friendly…read moreattitude and local aproach keeps me and my detailers going there for all our supplies.

I am not sure where my post went and I apologize if this repeats…read more I have worked with Hamilton's for years and have enjoyed their customer service. Martin Michael helped us with our recent purchase. He is absolutely a treasure. We Highly recommend Hamilton's Appliance's. If you're looking for a pleasant afternoon while shopping with knowledgeable friendly people and want a great experience with customer service, your place to go is "Hamilton Appliances". Thank you Martin.

Horrible customer service, they refused to price match with local competitor. They do not…read moreunderstand simple part numbers and warranties. if the part is not made by the same manufacture, brand or have the same exact part number then they will refuse to match the price. Expect to encounter non knowledgable or experienced "parts specialist". Waste of payroll for this store. Don't be surprised if advise is given to you by employees and your vehicle blows up or you end up wasting unnecessary money on parts they have no idea what they do. save time and shop elsewher.

I've been taking my '03 V-Rod into Mason's for over 10 years. I'm very happy with the work they…read morehave done to it & the few mods I've had done, I wouldn't have taken my baby anywhere else to have it done. I will say, every time I've asked any questions or asked for suggestions they have really spent the time to make me feel valued as a rider. As a woman you walk into the big HD stores & most guys scuff at you & talk to my husband. Not at Mason's. Both Dean & Brian have been a huge part of my riding adventure. They have a way of breaking things down so I can understand & what makes sense. I've even taken my sister in to get some suggestions on some riding issues she was having on her older Ninja. (Issues like her hands getting tingley after a short ride) After they took the time to see how she rides, they gave a few suggestions. But in the end there was not much they could do, as it was the seating position that was causing it. They gave some tips on how to minimize as much as possible. Long story short. They took the time out of their day to talk to a couple girls on our pretty bikes & made a lasting impression. I will continue to recommend this shop to everyone, Men & Women.

Honest, straightforward, great service. This is a great place to take your Harley or anything with…read moretwo wheels!

Funny employees, but not enough of them it feels like…read more Not the best AutoZone, but also not the worst. They are very helpful when it comes to replacing part they did not work for you and and also helping you find what you need. I wish they offered/asked about your rewards card every time you purchased because sometimes I forget and they have done that for me at other AutoZone

This location has been the worst for customer service. We've given it more chances than it's…read moredeserved so we're giving up. The only reason I give 2 stars is because they do generally have items in stock. Getting those in stock items is where the battle begins. We know every one of our vehicles well and generally know what we're looking for. Getting the "know it all" people at the counter to agree that it's really the part we want and need becomes an argument. We have some classic vehicles that have been changed & restored so the make, model and year don't always apply. Those have become off the table here because they can't function without those 3 questions. We also have newer vehicles that take different STOCK parts than what immediately comes up in their system. This is also a full on argument. It's crazy to have someone argue with us about a vehicle they know nothing about. We thought this last stop in would be quick and easy but even with giving the guy a part number he wanted to go through the whole system of make, model, & year. When we insisted that didn't apply he told us he couldn't help us then. We went down the street to OReilys and picked up what we needed in less than 10 minutes. It's just not worth the hassle, bad attitudes, & terrible customer service to shop here.

They are very friendly and very helpful it's clean and pristine and they have a good selection of…read moreitems.i will go hear again.

I need it some antifreeze and stopped here to purchase it. First thing I noticed was the majority…read moreof the spaces in front of the store had heavy oil deposits. And since I wasn't positive which antifreeze to get I went to the front counter and asked. The guy whose name starts with T was behind the counter and I asked him which antifreeze should I use for my year, make and model of vehicle. He pointed to one from behind the counter and then pointed to the one on the shelf below it and said I could use either one. I asked what the difference was between the two since they were different prices. He again said I could use either one. I asked him again what the difference was and he literally rolled his eyes at me and told me it was my choice. He was rude and wouldn't help me. If you don't know the products just say so... I ended up leaving with the wrong one which I found out after I left. :-(

Conveniently located and friendly service. I have been in here a few times to purchase parts before…read moretaking my car in for service. The employees are all extremely helpful and knowledgeable. I was new to the area and they were able to recommend a great mechanic in the area to me. The first time I came in I had to order a part from another store. The part came in after just 1 business day and they called me immediately. Hoping I don't have to frequent this place very often but glad to know that I have a reliable auto parts store in Wilsonville.

Needed new wiper blades. Staff was helpful, found what I needed and even put them on for me.read more

I work for Subaru America and was delivering some parts to CIAR. I have a 71 VW Bay window bus,…read moreground up, and found a GREAT shop! Scott and the team listened to my issues and then fixed them. I will be returning to have them install a recommended shifter (GeneBerg). I have every confidence in their integrity and workmanship. Thank you. Gil DeVincenzi

Zero stars if i could…read more I cannot recommend this shop based on my experience. Things started off poorly when I arrived for an appointment that I had scheduled in advance and was told I didn't have one. After showing voicemail messages and phone records confirming the appointment, it was acknowledged that I did have one, but I was informed that several other vehicles would now be ahead of me. Over the next several months, with my approval, additional work was added beyond the original estimate. When I finally received the vehicle back, the bill was nearly three times higher than the original quote. Unfortunately, the vehicle immediately developed a severe oil leak from the valve cover area. I was instructed to bring it back, but no tow was offered or suggested despite the severity of the leak. I checked the oil level and attempted to drive it back to the shop. The engine failed and locked up just a couple of miles away, requiring me to have it towed in. After discussing the situation, we agreed that installing a rebuilt engine would be a fair resolution. I agreed to pay $500 for labor and another $500 to add wiring for the oil pressure and generator warning lights. Nearly a year later, I received a call that the vehicle was finally ready for pickup. However, it barely made it a couple of blocks before I discovered the brakes were dragging badly. This was especially frustrating because brake work had been part of the original repair request. The shop kept the vehicle for another couple of weeks before I was able to pick it up for a third time. At that point, I was informed that the newly installed engine would carry absolutely no warranty. After all the time, money, and frustration involved, I ultimately sold the vehicle just to recover some of my expenses. Throughout the entire process, the attitude and communication were overwhelmingly negative and only seemed to worsen over time. What's particularly disappointing is that I used this shop about 17 years ago and received excellent service. I later learned that the mechanic who performed that work has since passed away. Sadly, the quality of service I received this time was nothing like what I remembered. Based on my experience, I would strongly advise others to look elsewhere. I would never want someone else to go through what I experienced here.

I recently purchased a certified used Honda CRV from Airen at Wilsonville Honda. It was by far the…read morebest purchase experience I have had with a dealership. I would recommend anyone looking to purchase a new or used car to go to Wilsonville Honda. Airen was knowledgeable, helpful and made our purchase a pleasant experience.

Dear Parker Johnstone,…read more Last week, I called Wilsonville Honda to get a quote on a side view mirror replacement. Jessica quoted me a total price and confirmed it included everything, including labor. When I called back today to discuss options with the parts department, I learned the mirror could be ordered without an additional cap component, saving me money on parts. I appreciated his honesty. Afterward, I contacted the service department to confirm the new total. Rihanna quoted me a new price that remained nearly identical to the original quote, which didn't make sense if the parts cost went down. When I called back to discuss this with Jessica, she became defensive. Rather than working through the math with me, she claimed her original quote had never included the cap, directly contradicting what she had told me last week. Unwilling to admit that she had misquoted me, she attempted to rewrite history by gaslighting the parts department representative, who'd been completely professional and straightforward with me, by suggesting they had misquoted me. When I calmly tried to explain what had actually happened, Jessica dismissed the conversation entirely, saying "This conversation is going nowhere". Throughout this experience, both Jessica and Rihanna's attitude and refusal to listen to the customer was apparent. This was not the positive, excellent customer service I had come to expect. On multiple occasions, I've driven an hour to this dealership in the past because of your reputation. The dismissive, high school level behavior of Jessica and Rihanna have soured my impression of your dealership and have made me unwilling to return. I made it clear from the start to both of your staff members that this service would be for my mother, a first time customer. Thanks to them and their hostile attitude, you have lost two customers.