Awful experience. We were in the market for a toaster and I got a flyer delivered to our door that included a good price on a toaster. We cut the section out and took it to the store to buy a toaster (we live in Amherstview and the store is in Kingston). The cashier had a bad attitude and decided not give us the discounted price. She incorrectly read the flyer coupon and said that it expired last week. When we got home we saw that it was in fact the correct date. When we took the toaster back we were told the opposite that the price was not yet active and is for next week so if we come back NEXT WEEK a third time with the receipt then they would only discount it then. I have worked in retail and I know through point of sale that you can in fact discount stuff no problem if the customer has a legitimate reason for it and especially if it is the price in the flyer. Furthermore, if it were ahead of time you can save your customers the trouble and select a discount ahead of time (again if its legitimate). Abysmal. Just give us the discount you sent to us in the flyer, it makes no difference when it is done if it is a legitimate sale which it was. Beyond frustrating to be treated like a number by these big corporations. This is one of the worst retail experiences I've had, and its sad that the manager could not remedy this when I know how other retail hardware stores operate. This was an easy fix, and that my store expects that it is reasonable for the customer to make 3 separate trips to them to correct a mistake they made is the most disrespected I've ever felt as a customer. Canadian Tire took our business for granted and we couldn't feel any less valued as customers. read more

Canadian Tire - Unexpired Toaster sale from the flyer that Canadian tire did not accept. - Department Stores Near Me - Kingston, Ontario

Paint Section Canada Tire in Kingston , on Princess and Gardners rd.. The paint section received great services and advice on the selection of my paint. Thank you. read more

Booked a winter wheel changeover three months in advance for 9am. Took them 2-3 hours. Should have just done it at home to save myself time and money. Steering wheel jiggle after wheel swap, was told it must be something else when I went back for retorque. read more

I have always shopped at Canadian Tire and remained loyal through the frozen food fiasco, the realignment of store departments, the evolution of Canadian Tire money to little or no value and now the closing of the Garden Centre 3 hours before the rest of the store. What really burns me is that it closes at 6, not enough time to get home, change, eat something and come out to buy garden necessities like fertilizer. With so many watering restrictions, timing of fertilizer is critical but Canadian Tire would rather run the garden centre part time. Boo!!! I think I'm done with CTC. read more

LOL... I went to the Kingston Cat store to purcahse a Lowrance GPS Combo unit. I git some Kid who knew absolutely nothing.. zippo. nada, about the unit. I asked a question and he proceeded to fumble with the instructions for 5 mins looking for the answer.. hahahaha I walked out shaking my head. They lost a $699.99 sale because they refuse to hire people who actually know about their products. Oh well Bass Pro Shops knew. Awful store read more

I booked in for wheel balancing however was told it would probably be a waste of time because the tires were worn,. The tire depth was 5/32 and new tires were recommended, advice I followed. Subsequently I learned that a depth of 5/32 is good and could have gone another season. A second vehicle was booked for an oil change, an 8:00 appointment to reduce the wait time being the first of the day. The vehicle went in the bay on time yet it took 1hr 20min to complete the job. The wait time is unacceptable. read more

We were sent to this store by another store to see if they had an item on sale. When we asked if the item was on sale, the staff was very ignorant about it. It usually doesn't matter what Canadian Tire store you go to. There is always ignorant overwhelmed, easily annoyed staff that has disdain for customers. They have a take it or leave it attitude like there are no other choices. read more

I recently moved to Kingston from New Brunwick and brought my car in to CT for a safety check. I made an appointment a week in advance, showed up 5 minutes before the appointment, and waited in line while the service desk clerk was chatting about personal things with a coworker. When I finally got served, it was 5 minutes past my appointment and I lost my spot. Additionally, the overall experience at Canadian Tire is very lacking. The waiting room is wholly insufficient for more serious waiting times and the staff is generally grubby and unkempt. If you want a professional, clean, and comfortable experience, go to Car Medics. When I got my car in later and the safety check was complete, the total amount of repairs they claimed to be necessary was around $1100....But, I then took my car to Car Medics for a second opinion who performed another safety check. As I suspected, the mechanic at Canadian Tire was anal and failed a lot of things that should have passed. The actual amount for repairs was $500. read more

I have nothing but good things to say about this Canadian tire. I've had two outstanding experiences here. My daughter is going to university in Kingston and we needed to set her up for residence. We walked in and the store owner was there directing us to everything we needed. As the the extensions cord were flying off the shelf he had two people restocking as fast as they could. He had everything set up for the university crowd knowing what they were going to need and was able to meet the demands. Also took her older model sunfire in and they even searched the auto wrecker for a used trunk latch. 35 vs 350.00. They just did it automatically. Who does that? I'm very impressed on how this place runs and would highly recommend it. read more

I have had enough of the crap that this location calls a mechanical garage. Constantly ripping me off, excuses at every turn. This is the last straw. I purchased a car on February 14th, 2019 and took it to this location for a pre-safety check because of body damage to the left rear fender and trunk lid as I did not want to pay for the car and find out it would not pass a safety check. Perfectly fine they said just needs a tail light bulb and an inner tie rod end. No problem, purchase car. Do some engine repairs to fix a miss. Returned car to location today to have the tie rod replaced and the safety redone as it was past the 36 days. AND surprise, surprise, now the body damage is an issue and supposedly rust has eaten away the car so they won't pass the safety check. Beware rust apparently in 10 weeks it can destroy a car. I am sending a referral to my optometrist to see the first mechanic who miraculously did not see the body damage or rust that could effect safety check. But I do did have to pay for the first safety and the parts they put on my car to make it pass the safety check, even though it will not pass the safety. BEYOND RIDICULOUS. Next time I will wait instead of being in a rush to get a car saftied before MTO office closes. Don't waste your money in this location. NOT worth your hard earned money. read more

This is the second time that happened to me but I gave their Automotive department a benefit of the doubt on that first incident. On the second time I brought my car to them for a service, I was charged for top up fluids. To my surprise the fluid levels on the coolant and windshield wiper were of the same level right when I left the car with them. I went back the following day to complain for perhaps it was just overlooked. The staff did not even offer to check the car but dismissed me and sent me to the customer service for a refund. I feel sorry for people who trusted them to provide proper service to what they paid for. Poor customer service, dismissive staff. read more

Under no circumstance buy anything that requires on site assembly or calibration! Personnel there will waste your time, attempting and trying and when you take the item home you find you need to go elsewhere to get it done properly. They 'calibrated' a scope for me twice. It is still not working!!! Service is nonexistent. When you have a question they are either hostile or will explain to you that you are stupid/unreasonable/annoying read more

roughly the same as Walmart with higher prices and a little bit of tools thrown in for good measure. Service here is horrible to non-existent, God forbid you buy something that requires assembly, as most of the pieces will be missing. you will return the other stuff you bought as well because it is crap. very unfriendly staff read more