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    Canadian Camera Service Centre

    3.8 (5 reviews)

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    Black's Photography

    Black's Photography

    1.0(2 reviews)
    0.3 km
    $$$

    I came here to take a passport photo. It was my first week back in Ottawa after 11 years, so I…read moredidn't know where else to go. Wish I knew of another place. Staff was so unfriendly! Yes, the friendly bar is set high in Canada because they are just naturally friendly people, but I believe in good customer service. I was taking this passport photo for some business in the States. I asked a couple questions, and the girl working behind the counter rudely replied back. They are just questions, lady. You are supposed to help me out! Also, I didn't really get a choice on my picture. It was either, "like it the first time, or if you don't, you get a second picture, but after that I don't care if you like it or not". At the time I didn't have my SLR yet, and I was browsing around while waiting 20 minutes for my photo (slower developing time than I'm used to, also with no one but me in the store). Again, asked a few questions and got some witty responses. I didn't know anything about camera's at this point, and they made me feel like I shouldn't have even asked. Will never go back to this Black's Photography branch again. Ever.

    BEWARE of Black's on-line orders! This is not a review of…read morethe in-store service but rather, of the on-line ordering of photobooks etc. I'm actually quite satisfied with the service my Billings Bridge Black's has provided over the years. The on-line service, however, is awful. When they created their new web site, they lost my archived projects in the 'classic' site. Poof! They lost everything, and no, they just can't retrieve anything. All I got was "sorry!". I also heard from a very credible someone that the shoebox offer (i.e. have your old pics scanned and digitalized) had turned into a disaster for some customers whose precious pics got lost. So BEWARE!

    Canadian Camera Service Centre - photographystores - Updated May 2026

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