great service. good very helpful driver polite and professional…read more i highly recomonde guelph taxi.

Ghosted at the Kitchner/Waterloo airport at 2 am! We gave…read morethem 1 star as the trip to the airport was on time and driver very nice! However, the second half of our contract was a disaster!! We were assured 3 times that they would follow the plane in case it was late...the day we booked, the day before we left Guelph and from the Abbotsford airport on the return day...that they would "follow the flight" incase it was late...a usual occurance these days. We were supposed to land at 1:10am and were 45 min. late (on a 4 hr. flight certainly information they had access to in plenty of time!!). We landed at 1:50 (texted our daughter on the west coast) our luggage was some of the first down, and we headed out at 2:02, after a long day, thinking great!! After waiting till 2:13 and all cars gone and no one looking for us, we called and was told "he waited an hour for you and left" Wow, not sure how he thought we would be there if he followed the flight!!! "He is just around the corner, I'll send him back". We waited till 2:22 and called again, to be told he would be right there. Then called again at 2:31 (so glad phones keep these records) to be told he was right around the corner again. It only takes 20 min. to travel between our place and the airport at this hour, so he must have been in Guelph again...not exactly around the corner!! When he did arrive he was confrontational and went on how he waited an hour ( guess he arrived when the plane was supposed to arrive?) and lost 2 other rides. Not really our problem...but figured we would take it up with the company in the morning. When we called the "manager "Anna" listened to our story and said ""give me some time and I'll call you back. Waited from Tuesday to Friday for her call. On Friday morning we called back only to be yelled at about how he waited 1 hour or 45 min. or 30 min, all mentioned, how google said the plane was down at 1:00 and how they did us a favor coming back when they had already been there!!! What??? And they had already processed our credit card for the ride! She actually said I was treating her like a servant...wow!! Obviously they have lost the concept of service and customer!! They did us NO favors!! They only added to a long day, with a stressful ride home, which was THEIR part of the contact!! We will NEVER use their service again!!!

I almost got hit head on by a red top taxi and when I called the owner to report it he didn't care…read more He stated he cant police their drivers. He most certainly can take someone off the road whos representing his company. I was glad to know the cabs have dash cam because I did call the police. I wont ever use or recommend this company

Pre-booked an early morning pickup the day prior going from Guelph to YFK. The taxi did not show up…read moreat the arranged time. Called the dispatcher who said all of the cabs were tied up and one would come once they were free. Cab showed up over 20 minutes late. We arrived at the airport too late for our flight. Cost over $2,200 for two new plane tickets. The taxi company owner would not take any responsibility for the cab not showing up on time. Said that even a pre-arranged pick up time is not a guarantee.

This is NOT even a taxi service, they only provide Coachmen to drive customers cars and private…read moreshuttles in their vans. And they aren't available 24/7 like a taxi is.

We recently hired Redbeard Rides after an event, and they were terrific. Accommodated our many…read morerequests, showed up on time and were very courteous. Highly recommend if you need a ride!

From the owner: Debit and Credit now accepted in the Cab! Cab Cleaned after…read moreEVERY client. Masks required. Driver wears mask and gloves. Office Hours are Mon. to Fri. 9am to 5pm.