I called PM Glass because of my cracked window pane . I heard that it's family owned business…read more doing windows for decades. They did not disappoint, Chris and Philip came quickly (they were in our area that time) after I sent them the picture of my broken window and we agreed on how much it's going to cost. They took the measurements and after one day installed the replacement window pane. I am very impressed! I will definitely recommend this company to my family and friends. Thanks again Chris and Philip!

Christopher and the team at PM Glass Repair responded to my request for a quote promptly and…read morewithout creating confusion. A few of their competitors that I contacted were very "cagey". PM Glass and Repair did the job quickly and professionally and was respectful. I highly recommend PM Glass and Repair for any window or glass door repair. (4.8/5.0) Thanks.

I highly recommend this company. they are efficient, pleasant and reliable. I definitely will call…read morethem again and recommend them to all my friends. Judy

I contacted Icarus Services yesterday to repair a bedroom window at my sister's home. The…read moretechnician arrived while I was not present. He began the repair and initially quoted approximately $350. My sister was surprised by the high price, but because the window was unstable and at risk of falling, she felt pressured to proceed. After about 10 minutes of work, during which he had already removed the window from its frame, the technician informed her that the repair would actually cost $530, claiming he had discovered additional issues. At that point, my sister felt she had no choice but to agree, since the window was already removed and she could not stop the repair midway. The entire repair took about 40 minutes. The parts he replaced--shown in the attached photos--cost approximately $75 when purchased retail. This means the company charged $465 for 40 minutes of labour, which is unreasonable by any industry standard. At the end of the job, the technician requested cash payment, stating that he would "not charge taxes" if paid in cash. This is highly unprofessional and raises serious concerns. The following day, I contacted management to file a complaint. They were dismissive and only provided a receipt after I insisted and mentioned the technician's cash request. The receipt they issued is not itemized--no breakdown of parts, labour, or time spent--despite my request. This lack of transparency is unacceptable and appears intentional. I have home camera footage confirming the technician was present for only 40-45 minutes. I also have proof of the actual part costs. There is no justification for the inflated price, the mid job price increase, or the refusal to provide an itemized invoice. Lessons learned (and advice for others): * Always demand a final price before any work begins. * Never allow a contractor to change the price mid job. * Request an itemized estimate (parts + labour) before they start. * Ensure the time billed matches the actual time spent. * Always insist on an itemized receipt. A vague receipt is a red flag. I acknowledge that I made the mistake of allowing the work to begin without a confirmed final price, and my sister felt pressured. However, the company's behaviour--price changes mid job, refusal to itemize, and a request for cash to avoid taxes--is unacceptable and unprofessional. In my experience, this company's practices are predatory, and I would strongly caution others to avoid them

Harold, Doug, Beatrice and Ashley have been a pleasure to work with. It's a family run business and…read morethey work with many different manufacturers including Loewen. I first used Gator Windows for our first house more than 20 years ago. They are just as pleasant, efficient and professional now as they were then. Initially they provided us with what we could afford, vinyl, and now they are providing and installing custom, coloured leaded glass in aluminum clad wood windows. Whether or not the jobs have been big or small the same attention to detail and quality installation were achieved. One of our leaded glass insets was recently installed but slightly off centre. I noticed it, called Harold and he's already been to remove it and have it corrected. Well worth the cost. I don't think you'll be disappointed if you want a quality product that you will make you smile every time it opens.

Requested duplicates for a couple of keys. Very reasonably priced. Gentleman was courteous and…read moreprofessional; great customer service. Highly recommend. I thoroughly enjoy living in this neighbourhood; am all for supporting local businesses here and beyond in Toronto, (as well as elsewhere in Canada).

I emailed Pro Locksmiths more than a month ago with a request to replace a broken lock on a sliding…read moredoor. I enclosed photos of the lock and broken piece, They called back, explained they would have to search for a similar lock ... and that was the last I heard from them. An update would be appreciated.

We contacted ANJCO Roofing for an emergency roof repair and were ultimately disappointed with the…read moreexperience. We reached out to the company early in the morning due to a rapidly worsening leak that had begun spreading from the roof down to the second floor. The team arrived at approximately 1:00 PM. Upon arrival, they determined that they did not have a ladder of the appropriate size and decided to stop work for the day. As a result, we felt gutted as we lost nearly 19 critical hours before they returned the following morning, during which time the leak continued to worsen. When they did return, the repair itself was completed within about an hour. This made it particularly frustrating that such a preventable oversight (by bringing the proper equipment) caused a significant delay in addressing an urgent issue. Additionally, there was limited communication or effort to explore alternative solutions at the time, which left us feeling unsupported during a stressful situation. Overall, while the repair was ultimately completed, the handling of what was presented as an emergency did not meet expectations. We selected them because when we contacted them they said they could "come" the same day. Of course they did "come" but they didn't repair the damaged area. If they had been more transparent maybe we could have contacted another company. Given this experience, we would not recommend this company for emergency roof repairs.

No job is too small or too big for Hashem! I had three different contractors check my leaking roof;…read morenone could find the true cause. All they suggested was replacing the entire garage roof or some sealing that didn't hold. Hashem identified the problem in literally three minutes, i.e. a code-required lining missing in three spots. The first dry day, he was already up there fixing it. I also had him replace my old worn-out gutter guards. Every dollar well spent. If you need a roof repair, call Hashem first. These guys truly know their craft!