I always go here on my lunch hour and the lady working is fantastic! She is sooo kind and helpful!…read moreThis is the best service I have ever received with Canada Post so I always return to this location.

Everytime I come in to send something, I get a different price. One time I was quoted 14.57 for a…read morepadded envelope. I took it to another post office and they charged me 2.87!!! I just took another very small parcel and I know I have paid around 13.00 for and now she just charged me 19.47 for the same parcel! Never going back there again!

I have been using this same location for my mailing and courier needs for the last 5 years. What…read morekeeps me coming back is the great customer service that I have experienced consistently over the years from Joan. She is always happy to assist and offers her knowledge in the mailing/ courier world to make sure my packages get delivered in the most efficient and economical way.

Yet another new manager, and this place has gone completely downhill. The new owner still doesn't…read moreknow how to work the system, and yells at customers if they correct him on anything. Do not use this location.

Terrible service. Horrible communication skills. It always baffles me as to why/how Canada Post…read moreallows persons with very limited English skills to own/operate their stores. I guess we have Moya Greene to thank for this. You screwed this country's postal service up royally. Now you're doing the same thing with the UK's Royal Mail as well it seems. That being said, and my government gripe aside, I used to deal with the previous owners (also Korean), and found them very pleasant, easy to communicate with, etc. Not only were they far more efficient, they also had a far better grasp on the English language. They would also answer their phone when it rang. I guarantee no matter what time you try to call the present owners, they won't answer. Also, very standoffish and rude. I'll try to have my mail re-directed to one of the other three post offices nearby.

I can't believe I'm writing a review about a post office. HOWEVER, in this case I must say that my…read moreexperience at this location for the most part is quick and easy but there's one lady that works there (English accent) that just made me rate this poor. Her experience is not the issue. Her professionalism is. She is rude, dismissive and I'm sorry to say borderline prejudice (to be nice). I purchase many things online and this is my go to location for pickup. Not anymore.

This Canada Post is in a Shoppers Drug Mart right by my favourite butcher shop - so I usually go to…read morethis one to send my packages, the longest line I've been in at this location is 2 people ahead of me, but usually there is no one in the line. The 2 different employees I've seen working here afternoons/evenings are very friendly and efficient - which is probably why there is rarely a lineup.

So.... I received notification yesterday (Oct 24, 2023) that a package I was excitedly anticipating…read morehad been delivered. Ran to the mailbox and there were TWO packages!! Score!. Get home and neither one was the one I wanted. So I called in to complain, filled out a lost shipment form, and made a complaint. So that was yesterday at about 1530. Today, Oct 25, 2023 I received a phone call from Kathy/Cathy at Canada Post. She was VERY kind, and professional and told me that because there had been 3 packages delivered I had two keys in my mailbox to open bigger compartments. Oh. I thought I had two keys for the two packages and didn't even look!! OMG I am so embarrassed!! And Cathy/Kathy explained and to her credit she did NOT call me an idiot even though she should have. Canada Post is amazing. I am properly humbled and so very sorry.

This post office has it's own set of "rules" that I've never experienced at other Canada Post…read moreoffices. If you bring a common return QR code for them to scan/print/return, they won't. If you go ahead & print that return label yourself, they will not provide anything to fasten the return label to the package with. Basically, this location isn't equipped to do any modern-day returns.

Usually, you hear horror stories about people working at the Post Office. They're rude to…read morecustomers, provide bad service, etc. Granted, many postal workers may be overworked, but that's still no excuse for bad customer service, in any industry. The people who work at this branch however, are fantastic! I'm one of those guys that likes to online shop. Like, A LOT. But, since I'm usually out and about during the day (working, volunteering, or Yelping ;-) ), I'm usually never home when the mail delivery person shows up, meaning that I often have to go to the post office to pick things up (which kind of defeats the purpose of home delivery, in my opinion, but what can you do?). Since this is the outlet designated to me (as I live in the area), I'm often here at least once every week or two. It's gotten to the point where I just have to stand in line and as soon as the staff see me, they know I'm probably there for a pick-up, and most likely for multiple packages at a time. I have received nothing but great service here. It's gotten to the point where I've arrived so often to pick up things that the various staff now know me by name, but even before then, the staff working here were always courteous to me and others. This is a stand-alone (i.e. not built within a store) branch located within Marlbourough Mall, and their hours are Monday to Saturday, 10 a.m. to 5:30 p.m. While I'm happy that they have service on the weekend, my only complaint is that they shut down at 5:30 during weekdays. Due to work and other volunteer commitments elsewhere in the city, sometimes I just can't make it back in time for the cutoff, yet the mall is usually open until 9 p.m. I really wish they'd close at 7 or 7:30 p.m. or ideally, at mall close as well. But that's really my only beef with the place. It's a government run facility after all, and they may not have much of a choice. It may be a weird establishment to write a review on, but if you live in the area or need access to some kind of mail service through Canada Post, this is a great outlet to use.

over 5 times in my history of ordering bi-weekly consistently from the same companies who are…read moreamazing at processing, packing, and shipping my packages In minimal time for the fee of express shipping, I have been only disappointed by my package being held for an unexplainable amount of time after arriving in the Calgary Canada Post Location. Many. Many. Times. Im not sure if your work load is to high, or if the staff simply has no genuine care about the well being of the customers money spent to insure purchased goods arrive either within a reasonable time after you begin processing or AT LEAST have enough care to update the expected delivery date or status of the package once it becomes stuck in the Calgary location to avoid any cluelessness in the customer or dent the reputation of the company further. The ONLY time my package takes longer then 3-5 business days is if it happens to become trapped in the slowness of Calgary Canada Post.

DYK started out just okay; Their customer service was always hit and miss and communication, when a…read moreproblem arose, was pretty pathetic. Fast forward to today, in the era of Trump tariffs and the end of De Minimis. You might as well throw your shipments into a dumpster - they will have as much likelihood of reaching their destination as handing them off to DYK would do. There are several other cross border services like Chit Chats, Stallion, etc. That all offer far better service than DYK. DYK may be a bit cheaper, but if your shipments don't arrive to your customers, what is the point of saving a couple of dollars?

Everything. Zero communication and if they did it was dishonest. Lost $$$. Zero compensation…read morefor their mistakes. It was damaging to my little business just using them. Horrible experience all around recently.