Been here three times now to sell my unused jewelry. I was surprised at the price I got for 24K…read moregold- almost at market price. Would come back.

I went there today Sept 26 2023. Alex was extremely helpful, friendly and very knowledgeable. I…read morereceived much more than I thought I would for my gold. He also resized and cleaned a ring that belonged to my mother. I would definitely recommend his shop to anyone looking for a very fair price a pleas experience all round. 5 stars for sure.

Step 1. Look for item/s that you want. Step 2. Order it…read moreonline Step 3. They will call you within 5 minutes after you checked out and confirm your address before they mail your item. This is to make sure that you put in the right address! Nice service Step 4. Wait a day (if you are in Canada) for your item! A day. Happy customer and will for sure buy again!!

I regret ever selling to them. they take your jewelry with a muffin pan to another room and come…read moreback with a quote. no transparency no regards to the brand or weight of the gold. if you're going to sell several pieces, ask for individual prices or better yet just give them one piece.

I sold some bullion gold and jewelry. They offered very good prices. I will keep coming backread more

Kasia provided excellent, knowledgeable, friendly customer service…read more The office environment is comfortable, secure with the latest visual displays of precious metal prices.

Brad was very kind in showing me the entire process of how my gold got tested. They also show all…read moreof their prices on the website which was displayed right in front of me while my gold was testing! They were very honest and I was happy with my payout when I left! I will be coming back.

From the owner: Call now for a free estimate (416) 756-0401. Get more cash for your gold & silver when selling, and…read morepay less when buying

Honestly I don't thinks there's a nicer, kinder, business owner other then Alex. I went there…read moreyesterday March 14,2023 to sell a few pieces as well as hopefully getting my daughters bracelet fixed and getting some jewelry cleaned. I made my appointment and Alex was there right on time and actually remembered me from a few months back! Long story short he gave me FMV for my gold, fixed my daughters bracelet and cleaned a few jewelry pieces. The process took about 30 minutes for everything to get done and during that time I chatted with Alex who was very pleasant to speak with. Honestly I can't say enough good about him. Solid guy, honest and you can tell he really enjoys what he does. Thx Alex

Been here a couple times to fix multiple pieces of jewellery and the gentleman was very courteous…read moreand professional. Fail pricing, good attitude and nice work! I shall return again.

Came across Muzeum a while ago (dinner at the place next door), and have been coming back since…read more I've bought bullion for some time, and saw their window ad - very happy with my experience. Gentleman inside was friendly and not pushy at all. I've started buying mostly online and occasionally come in to pick it up. Real pleasure to leave a glowing review. Too bad they don't open up a bar here - would be a great place to go for a few drinks. On a serious note, what I liked most were (a) service, (b) selection, and (c) the options they give. By options, I mean they will ship you your purchase, both buy and sell, and even convert some of my stuff into bars of gold. Could not be happier, and never once argued. Good job Muzeum! Ps. I think they are now by appointment only - guy told me they were clearing out some inventory and would be back to full service by April 2017.

I was very pleasantly surprised and happy with my experience visiting Muzeum today. The location…read moreand lay-out are great (best to call ahead if accessibility is a concern). Neither dark alley, nor seedy nameless locked door in sight (I have been to some of those - be forewarned and walk away). There is an internal locked door however, and rightly so - your consultation will be confidential and secure. Daniel and Justin behaved with utmost courtesy and professionalism. Daniel took lots of time to walk me through his assessment of all my items, and I received sound advice that helped me make decisions I felt good about. I am very sensitive to the pushy "know-it all" sales approach, and trust me, this experience was far from it - these guys are friendly, warm and respectful. I will refer friends and family, and will most certainly return when the opportunity arises in the future. Thank you!

I am a complete novice at selling gold so I was hesitant about this experience. J…read moreJared Stapleton,, the owner, immediately gained my trust and respect. He is so knowlegable, honest and very patient. I ended up selling a number of gold and silver pieces and was happy with the prive that he gave me. I will definitely return to the Metro Coin& Banknote store and have recommended Jared to my friends. Thanks much Jared.

Jared called me today, told me that he probably made a modest profit on the coins I brought. No…read moreproblem with that! People deserve to get paid for their work! If I had gone to more than one dealer, I wouldn't have been afraid I had been taken advantage of, and I think other people might want to do that. I wasn't prepared to do that. I'd go to him again.

Friendly staff, good prices, and a wide assortment. Their team is really nice, was patient showing…read moreme options, and helped me find something really beautiful and one of a kind. The checkout process was really seamless and they ensure you have everything you could possibly need. They also offer resizing services! If you're looking to purchase jewelry or bags and are open to something previously owned, it's a great place to check out!!! They also have a wonderful assortment on their website.

I have been a loyal customer at Oliver's for 8 years (and actually purchased this exact Bottega…read moreWallace bag from them 2-3 months ago for $2,500). My experience today highlighted serious issues with how sellers are treated. I initially brought photos into the store. Staff (John) sent the photos to the owner's son, Jarred, who responded with an $1,800 cash quote. I went home to retrieve the physical bag and brought it back. The associate logged the bag's condition internally as 9/10 (excellent, with dust bag) and resent photos. Despite explaining three times that I was feeling unwell due to low blood sugar and asking them to speed up or offer a piece of sugar, I was made to wait over 30 minutes while customers who arrived after me were served first. I left briefly to eat nearby and returned. Upon returning, I was suddenly told the offer was dropped to $1,200 cash. When I expressed frustration, I was publicly told in front of other customers that I was 'confused,' and was offered $50 for my 'time' which was only reframed as 'coffee money' after I became visibly distressed by the public humiliation. To de escalate, Joe the manager moved me to a private back room. Once inside, the associate admitted that the original $1,800 quote was indeed real. They eventually "honored" the $1,800 payout, and management apologized both on site and in a follow up phone call. I hold a full audio recording of the resolution inside the back room cause I didn't trust them anymore after basically calling me a "liar" in front of others. Advice for future sellers: Be aware that they actively pay $20-$30 for positive reviews, so online ratings do not reflect every customer's reality. Be careful answering questions about why you are selling, as seller vulnerability is often used as leverage. Get every quote in writing before walking through the door, and do not accept sudden price drops after being made to wait.

They make sure that you have a good experience every time. They shake your hand, look you in the…read moreeye and give excellent service.

Pre‑Order Nightmare. Buyer Beware: Six‑Month Delay, No Accountability!!!! placed a preorder with…read moreToronto Gold Bullion (TGB) under their advertised 2‑day FastShip delivery guarantee, expecting a simple, straightforward transaction the way any customer service should be. Instead, my order turned into a six‑month ordeal that caused me an enormous amount of stress and frustration. What should have been a routine purchase became one of the most exhausting consumer experiences anyone could have. My emails went unanswered for long stretches -- sometimes 6-7 weeks with no response. Updates were vague or nonexistent. At one point, I was even told that I would need to pay for the time spent reading and responding to my emails, which added even more stress to an already difficult situation. At no point did I receive any clear documentation or proof that my order was actually being sourced. There was no indication that my order would ever be delivered. Watching months pass with no transparency, and feeling like I was being punished for asking questions or filing with government oversight agencies, was incredibly stressful -- especially when you've entrusted a significant amount of money to a business and have no idea what's happening behind the scenes. When the delay became completely unreasonable, I escalated the issue through the Better Business Bureau and provincial consumer protection services. Even with these agencies involved, communication from the company remained sporadic and unhelpful. Deadlines were missed, explanations kept shifting, and requests for alternative solutions using in‑stock items were dismissed. It felt like every attempt to resolve the situation was met with resistance or silence, and the stress of not knowing what was happening only grew. As the situation dragged on with no progress, I reached a point where I genuinely didn't know what else to do. Things only began to change when I consulted a paralegal to understand my rights and prepared to file a Small Claims Court claim. I even considered contacting local and federal police services and other government agencies for guidance, simply because I felt completely stuck and overwhelmed. When you're dealing with a half‑year delay and no transparency, you start looking for any legitimate avenue to get help or clarity. Only after significant escalation and maximum pressure did the company finally agree to ship part of the order and refund the remainder. I did eventually receive my partial shipment and refund, but the process was far more difficult, stressful, and drawn out than it ever should have been. The emotional toll of dealing with months of uncertainty, unanswered messages, and inconsistent communication was honestly draining. In my experience, TGB's preorder system allows customer funds to be held for long periods without clear timelines, accountability, or evidence of progress. This is extremely concerning given the substantial amounts of money customers entrust to bullion dealers. Their advertised ratings also do not match the reality reflected in many recent customer reviews, which potential buyers should pay close attention to. Based on what I went through, I strongly advise anyone considering a preorder with TGB to review recent customer feedback and proceed with caution. In my own experience, other Canadian dealers such as Border Gold and SilverGoldBull have been far more reliable, communicative, and transparent. This review reflects my personal experience and opinion as a consumer.

Great service, quick turnaround and extremely friendly. Will be bringing other pieces for repair…read moreand adjustment. Highly recommend.

Highly recommend Aram…read more Initially I contacted the store on Queen st. They quoted me $55 to repair my disconnected necklace. When I sent photo via email to Aram, he was quick to respoded back. He quoted $25 for 1 hour service. I just picked up my repaired Jewerly from the store. Aram was very peasant to work with in person, he even lowered the price to $20 when he actually saw my necklace, fixed, even polished nicely. Now I am looking for more jewelries to repair.