Really disappointed with how Oshawa Carpet One handled an issue after our installation…read more We had flooring and baseboards installed and during the installation a nail was put through a plumbing pipe behind the wall. We didn't know at the time because the pipe didn't start leaking until months later. When we eventually found water coming through our basement ceiling and opened everything up, the nail through the pipe was found. Our plumbing was installed to code. I contacted Carpet One about what happened and was basically told they weren't responsible because of a liability clause we had signed. I also contacted the store manager directly and sent the information about what happened, but nothing was done to resolve it. I then left a Google review and they responded publicly telling me to contact the store manager, which was especially frustrating because I had already contacted the manager and had even included the email showing that I had done so. I understand that accidents can happen during renovations. What I'm most disappointed about is how this was handled afterwards. A nail from their installation went through our pipe and caused a leak and damage to our basement, and instead of trying to work with us on a resolution, they simply said they weren't liable. I definitely wish I had known this was how a situation like this would be handled before choosing them for our installation.

We were thinking about replacing our upstairs carpet as it was worn and off colored…read more The moment we walked in, we were greeted by a friendly Harrison. We were shown the different styles of carpets and explained what we were looking for . Youre allowed to take home the sample swatches so there could be some stock missing if someone's signed out two or three of them. My only complaint here is there is a large sample on the front and tons of small samples on the back... Hard to get a feel of how it'll look with only small samples. I know you can't keep excess stock everywhere but maybe if they kept some scrap from jobs of the most common colors and had larger samples handy it would help. They do have another way to get an in home view. They have an app/website where you sample photograph your home and test the carpet color. I found it was fairly accurate and we chose the carpet color that looked best . You do pay for the carpet 100% in advance. We were a little off put because when do you ever pay in advance . But they do have a 100% guarantee and will even rip out the carpet and replace if with a different color if you decide you don't like it. They have such great reviews, we went ahead and booked. We opted to rip our our own carpet out to save a little money on install. It does take some time as the edges can be a hassle but all in all it wasn't too bad. Install day came and our installers Mark and Luigi were great. They joked around with eachother and were a delight with our doggies. When the carpet was initially brought into the house we had an "Oh NO" moment. We thought we chose too light of a color and they would have to rip it out. But, once they started installing it on the stairs the light hit differently and we both knew it was perfect. The carpet itself is thick and luscious. Feels like you're walking on clouds. You get what you pay for 100% and we are 100% happy with the choice we made to go with carpet one. Thanks to Harrison and the team for the guidance .

The best Accessibility is available…read more I liked it Reasonable prices Kids friendly also

My 8x10, which has not be cleaned since I bought it 8 years ago, needed some love. I was given…read morelots of useful information about the rug and a protective treatment was suggested. Honestly, it came back looking as if I'd just bought it from the showroom. Growing up, we had our rugs cleaned at Turco-Persian and in the 40 years since, they never disappoint. Not only do they know their carpets, they completed the cleaning days earlier than estimated.

This would be the second sectional I have purchased from this store and I could not be happier! The…read morefirst was purchased 10 years ago when the Ajax location first opened, I must say for a 10 year old sectional it is still in excellent shape! I would recommend Sklar Peppler to everyone. They have a huge selection of sofas, and over 200 fabrics to choose from. It was easy for me to find exactly what I was looking for. The Staff is amazing! They are extremely helpful and not pushy like those at big brand stores. For a designer brand the prices are exceptional.

Service is outstanding but the quality of furniture has definitely gone down hill. I purchased my…read moresecond Sklar Peppler couch 4 years ago after having my first Sklar Peppler couch for.20 years. As the years go buy the couch looks worse than the 20 year old couch I got rid of. They said it was better to buy new than to reupholster the old one. Big mistake, I should have paid to have it reupholstered. Very disappointing. will definitely not purchase from them again.

I will begin by saying that I love our furniture! However, the salesman there is extremely pushy…read moreand makes the entire experience exhausting. After purchasing a bedroom set with Vytas, who assured us he was getting us a great deal and suggesting we opt for the white glove delivery service for an extra fee, we soon came to realize it is all a scam and a sales pitch. My boyfriend, who is extremely handy, agreed to using the assembly service only because Vytas told us that if there were any issues, the delivery men would take it and replace it that day. We left the store feeling happy and like we got a great deal. After deciding to upgrade our bedroom furniture to a king size, we went back to the store to look for king mattresses. After just having visited Sleep Country, it was more apparent to us how Vytas was saying whatever he could to make a sale. We went in knowing what we wanted and he would laugh off what we said, especially when we told him we are not interested in financing the mattress. He said "really??? No one wants to pay it all at once." We knew at that moment he was purely in it for his own gain and couldn't trust anything he was saying, despite him reassuring us repeatedly that he's been selling mattresses for over 25 years. Anyways, we went back to Sleep Country and paid more for a mattress simply because we didn't want to give Vytas the sale. Anyways, the furniture arrived and the chest was damaged. The "white glove" service that was explained to us was not what happened - they left the damaged furniture and scheduled for a technician to come. So now I had to take off work to wait for a technician. Had we known this, we would never have paid more for a service that simply brought up pre-assembled night stands and a chest and a bed that had four screws. I spoke with Holly, who works at the store and she was extremely helpful and has remedied the situation for us. If you go to this location - steer clear of Vytas.

If I could give zero stars I would. This has been the most horrible experience trying to resolve my…read moreconcern. I have gone to the store, talked to the very dismissive manager who only directed me to their call centre. He was extremely rude to me & had zero compassion for my issues. I have followed up with him 3 times & no response. My issue still is not resolved. There is no way of getting a hold of anyone in the store so I have no choice but to take time out of my day to go in again. I made a $5,000 purchase & opted for the 6 month financing but the salesperson messed up & put 3 months & we are now being charged interest. When I went in to get this resolved they put in a ticket & said it would be taken care of. A month later & it still is not. The bank has heard nothing from Ashley. At this point we want to return all of our furniture as they don't deserve a penny from us.

What great service from start to finish!!!…read more You know a company is great when I called yesterday at 1pm, and they were booked until next week. The lady told me she would call me if any spots open up. Within a couple of hours she phoned back and said someone just cancelled and we can fit you in. The Tech Dan was friendly and professional. He caught stains I didn't even notice! He has a great eye for detail which is soooo important with the accident that happened on my couch. He took his time to ensure it was done right. I don't usually write reviews but used Yelp for recommendations when choosing. I would highly recommend Dan and the Reliable Carpet & Upholstery team. I was impressed with this service.

Unfortunately the techs came half an hour outside of the 2 hour window due to traffic…read more However, they did a good job and were apologetic; so I walked away happy. I would hire them again.

Marissa and her crew crushed it. Professional from day one,…read morekiller design choices, and the house looks MINT. The wife is thrilled-happy wife, happy life. No BS, just solid results. 5 stars all day.

From the initial meeting to the final delivery nothing but perfection, professionalism, precision…read moreand reliability can be expected from the Endless Ideas Team Marissa and Kate designed my whole main floor and now my master bedroom. They have created a beautiful seamless flow across rooms and floors in my home. What is exceptional is their ability to listen to their client's wishes and ideas while offering their professional opinion that in the end offers a design that is so aesthetically pleasing and functional. I am already looking forward to their brilliant designs for my upper spare bedroom room and sun room. I would highly recommend the Endless Ideas team for any project big or small.

Mark, you'll be seeing me again soon. I've just aquired another property that needs the…read moreceiling-mounted hardware. Window owners everywhere, this is a window covering solution you won't find at any hardware store. If you have a ceiling or bulkhead that sits directly on top of the window frame -- that is, there's no wall space between the top of the frame and the ceiling -- you've probably done what everyone does in that situation: mount a half-moon style rod hook on the frame itself. So you know what happens: you can see the top of the frame above the top of the curtains, and you get a line of light coming in at the top, because the curtains can't sit high enough to cover the whole window. Well, Mark's got an app for that. :-) Ask him for the ceiling-mounted rings. They come in all the same colours as the rods. Oh, and you MUST buy the rods, too. You know the kind you get in hardware stores, the expandable kind? You know how they sag in the middle because they're not sturdy? And how your curtains get stuck in the gap? And then you have to pull too hard on them, and the next thing you know you've ripped that cheap rod hook right out of the wall? Well, so far, I've bought... let me count in my head...six sets of solid rods and ceiling supports from Mark, and they're the greatest things. I keep showing all my clients and tenants, and they're amazed they've never seen such a simple curtain solution anywhere before. I tell them, just go see Mark at The Drapery King.

Buyer beware. They don't take any responsibility for their mistakes and don't accept returns or…read moreexchanges on any purchases. One of their sales reps told us we could buy a curtain to take home and then exchange it if it wasn't the right colour even though it's in PERFECT condition. Had them cut rods but they weren't cut properly even though the measurements were CORRECT and they won't do anything about it. Thought about having them install curtains too but when we realized that Mark, the owner, chooses (on a whim or based on how he's feeling that day) who gets a better price for such services, we opted out. It's hard to support small businesses when this is how they run their business - especially when it's something custom and so specific like curtains, rods, etc!