I've been a loyal customer here for nearly a year, but unfortunately, my most recent visit will be…read moremy last. I had a 9:30am appointment, but the service didn't start until 9:45 with no explanation or apology for the delay. When the haircut and beard trim finally began, the quality was far below what I've come to expect. The lines were uneven, my beard wasn't properly shaped or cleaned, and worst of all, the clipper used on my neck left multiple cuts. Not only was it painful, but the barber didn't acknowledge the damage or offer any apology -- just moved on as if nothing happened. At this price point, I expect professional service and attention to detail. Sadly, the quality and care have been steadily declining over time, and this last experience sealed the decision for me to take my business elsewhere. Disappointing end to what used to be a reliable place.

First time coming to the boardroom in years and was extremely disappointed. very average haircut…read moreexperience. Nothing special at all. But I will never have them touch my beard again. - didn't even shape or cut my beard how I explained. - they shaved against my hair with a straight edge and absolutely destroyed my neck. Then proceeded to think my neck was having a reaction to the razor and not HOW she was shaving. So come here if you want to spend $90 for an average haircut experience and for them to absolutely destroy your neck and facial hair.

Sarah's attention to detail and ability to work with me to recover from a horrible haircut a couple…read moreof months ago (not by her!). Will be back in a couple of weeks.

Highly recommend…read more The ladies were so good. My son and I went in on a last minute walk in. They got us right in and did an excellent job! The drinks were good the place was nice.

Maryam is always ready to give me a my haircut and color When I arrive. Maryam gives me advise…read more on the which style is best for my facial features. I have been going to SH Salon for at least 5 years. The stykists are all friendly and nice. Maryam is a very special Lady! I always relax there and afterwards I feel wonderful. Renee

I'm always cautious as to who I let near my head with a pair of shears! Not everyone will trim your…read morehair without giving you a FULL cut!!! Jackie has never let me down with a proper trim/ clean up! She listens,sweet, polite, quick and does an AWESOME job! Each time I've been to the salon its always clean and I'm always in and out. I've only used Jackie, I'm sure the other stylist are great as well. I'm only sticking to Jackie! Lol

Very satisfied with my experience here! The wonderful and lovely June Day did the honors of cutting…read moremy hair with all the goodies included. Sweet, friendly, talkative, and understanding are just a few out of literally hundreds of adjectives to describe her. I got the full package on top of the actual haircut which included: beard trimming, a hot towel, and a shampoo session. It was remarkable talking with and to her because not only did she keep up the conversation, she was also listening to what I was saying. A very rare skill to possess in this day and age. I indeed felt pampered during the time I was there. The inside look and appeal was very warming and welcome and I like to be comfortable. I'm very tall at 6'6" so any place that accommodates me is an establishment that I will rave about. Complimentary drinks are offered as well provided you're getting your haircut. Thank you JUNE DAY for making my time spent there marvelous to remember and I will certainly be coming back!

This was our very first and last visit to Roosters. Took my 11yo son to get a haircut, and we had a…read morepretty bad experience. First, we asked for the Rooster Club Cut which is supposed to come with shampoo/hair massage; he got neither. We were charged $25 for the haircut, and I'd have been fine with that had the haircut been decent, but it was not. We specifically asked for scissors on top, and clipper size 2 on the sides. Pretty basic trim and nothing extra. What we ended up with were entirely crooked hairlines/sideburns. Worst of all, he now has a clipper-manufactured hairline on his forehead (why?!?!?!?) that is also crooked and not symmetrical. So in summary, his hairline on his forehead, sides, sideburns, and back of his head are crooked and not symmetrical. To add insult to injury, they're not even clean lines. Needless to say, we will not be returning. I wish this Rooster's location all the best, at least, for the sake of their customers.

Told me he would cut my hair a certain length and then go shorter if I desired. Never asked again…read moreand just kept going until it was only a half inch long. The guy spends more time talking than listening to what the customer wants. The shop could use a good cleaning as well. Hair clippings all over the floor.

I keep checking back on the reviews to see if they are getting any better (or getting another…read morebarber). I'd really like to patronize Spring Valley Barber Shop as I living walking distance in Spring Valley. Once Captain Nemo passed, the shop was vacant for quite a while and the it reopened as SVBS. I tried to use SVBS for 2 years, but finally couldn't put up with the incessant jabber of Eric the barber. Set aside the hygiene or should I say lack of, and the minimalist furnishing from the 1950's, he is a good barber. But he never stopping pontificating and claimed to be an expert on every subject on the planet. To the point he'd stop cutting your hair and stare you in the face rambling on for 3-4 minutes jabbering before resuming your haircut; this would happen 3-4 times during your haircut. If he'd just shut up and cut your hair, you'd be in and out in 1/2 the time and your ears wouldn't be ringing for the next hour. He's had a couple of other barbers in their along the way, but none ever stay, not sure if it's the lack of business or Eric's arrogant "know it all attitude". He's favorite thing is to ask someone a question hoping they don't know the answer so he can try to prove how smart he is,or thinks he is. And if they do have the correct answer, he still press on telling them his answer is better than theirs. On my last visit, I sat waiting for my turn and the way he humiliated the poor guy who's hair he was cutting, ensured it was my last visit. It's exhausting!

Very happy with the haircut (Mario) and highlights (Maria). My last stylist kept highlighting my…read morehair orange until Maria fixed it. They are a dynamic duo!

I should have gone to Mario, he was nice enough not to charge me but Rosie cut my hair horribly and…read moretried to tell me it's what I asked for. No. I came to get my hair cut because it was thinning due to me being in the hospital for 3 months and losing 30 lbs in a month. I didn't need a bad haircut on top of this. If she apologized instead of trying to gaslight me I'd been less upset; and she was about to make me pay until the Mario came by. I left crying.

My stylist (Star) was fantastic. She's very personable, down to earth and fun to talk to. Great…read morehaircut, beard trim and shampoo.

I had the membership but cannot get a good haircut there. Finally I found my guy Nate which he can…read morecut hair and he is never available. Or I scheduled and they change my days to a different day. Which is very annoying!!! So this march I prepaid my membership and have not been able to schedule a cut because of that and I asked for a refund and was denied. They really need to get more hairstylist that can actually cut hair. And better customer service. That way I can just schedule with anyone and not get a bad haircut. Over all, you're better off cutting your hair at the usual $30 to $60 at a real barbershop and know you are really getting a quality haircut.

As always Karmen did a GREAT job on my color and blow dry. She is a detailed , knowledgeable on…read morethe latest products and extremely professional. On top of all of that, she is also extremely gracious. I highly recommend her.

I am a nurse and had to stay late to cover for a colleague at the last minute, so I could not make…read moremy appointment. Because I broke their 24 hour notification policy, that I did not know about, I was told I would be penalized 50% of the charge for the service I would've received today. I would owe $180+ for no service at all. I was trying this place out and thought maybe there would be some really amazing hairstyles or creativity at this higher cost they were charging. I do know that the haircut I received last week was not worth the money.

Mitra is an incredible stylist who pays extreme attention to detail, making sure every experience…read moreis worthwhile.

Mitra G. is the best. She has a great sense of style and knows exactly how to make my hair look its…read morebest every time. Not only that, she offers wonderful service beyond the usual expectation, making an otherwise necessary but tedious experience into a real pleasure. It's a bit of a drive for me to reach her location, but it's worth it. Mitra has been taking care of me and my hair for over ten years now and I would never go anywhere else. Give Mitra a chance to work her magic on you!

Porsha did an absolutely outstanding job with my haircut. She took the time to understand exactly…read morewhat I wanted, paid incredible attention to detail, and made sure every part of the cut was clean and precise. The result exceeded my expectations--I left feeling more confident than I have after a haircut in a long time. Beyond her skill, Porsha was professional, personable, and made the entire experience enjoyable. You can tell she genuinely cares about her clients and takes pride in her work. If you're looking for someone who is talented, meticulous, and consistently delivers great results, I highly recommend booking with Porsha. I'll definitely be coming back!

Went in as a walk in today, and was not only treated exceptionally well, but received an amazing…read morehaircut. I was lucky to get Johny as my stylist. They treat you so well, water, sparkling water and all with a smile. I highly recommend Martins Gentlemen salon and found myself a new barber.