I hoped to find staff with product knowledge to recommend a rear-view wireless camera. I was disappointed.

This worse service I've ever had, took my RV in for some warranty Work main cut off switch , dropped it off on Nov 29 they told me it will be done by the 17 of Dec. Then told me will be done the week of Christmas, then they said Jan 5 I called them a week after the the 5th to find out the part was in but just wasn't fix. And heres the kicker they charged me over 250 additional dollars for shop supplies, and shipping so instead of 250 deductible, it was over 500 read more

I had my late father's toy hauler brought in here after I was sold on a platinum maintenance package. The total price was a little over 1200 dollars and It was understood that this included basic maintenance of ALL the systems within the trailer. Inside & out. I informed the maintenance manager BEFORE we even talked about the maintenance package that I was having issues with the leveling system, one of the AC units, a bump out that was jamming on the track and a leak in the roof. My goal was to get it completely gone over, (included in the 'platinum' package) have them make any necessary repairs & to sell it. I paid 200 dollars to have them come pick it up. I was informed that the driver had no issues with the leveling system when he picked it up, and it just needed the battery replaced. That was another 200+. Seemed like an easy fix. Next I was told the shroud was cracked on my AC unit and it had to be replaced. (Found out after it was done this wasn't even the AC I had problems with. Same issue with the diagnostics and repair fees on the bump out. Invoice made it clear it was not the correct bump out. I had the seals replaced on those too. Extra money to have the leak diagnosed and repaired- when roof check, and basic maintenance and reseal is supposedly included. They took way longer on repairs than we originally spoke of- which wasn't an issue until I saw the damage that resulted from them improperly storing my trailer. The bill ended up being almost $4500. I had to have them give me a clarified breakdown- and negotiate the MULTIPLE times they essentially double charged me for diagnosing something that had diagnosis and maintenance repair costs included in the Platinum package. It took me MONTHS to get the trailer brought back and I had multiple conversations about wanting to go over repairs done and see them and me being able to make sure what was said was done was actually done. After being reassured multiple times they "guarantee" the repairs they did- I decided to have a little faith. BIG MISTAKE. The trailer was in worse condition when I received it back then when I sent it. It became very clear that they stored my trailer out in the open for an excess amount of time without being covered, knowing it had a leak- before they fixed it or looked at it. The driver drove in- dropped the trailer without leveling it and put the tongue hitch directly on the ground. I had to ask him to hook it back up to put a piece of plastic I found under it. Interestingly enough- the leveling system doesn't work. The battery box, with the NEW battery was filled with water. The mold that resulted from the boxes left on the couches (from it being moved) , it taking on water & having no air circulation and then stored for months completely ruined the faux leather. They smashed a drawer when moving the bump out in or out. There is an entire wood cover to a cabinet missing. Clearly had water damage that occurred AFTER they took it. (I had it stored with air circulation and it was covered) I could go on and on. I've tried to remedy this issue and have had little to no response. DO NOT GO HERE read more

See all

Had a friend of a friend who worked there. My sales rep and my financing manager were stellar. Love the camper. Good price. Took it 4 times. AC didnt work 3 of the 4. I know it is not thier responsibility as they don't manufacture. But let me just say they are less then helpful. Camping in a metal box in June and early July with no AC sucks in the Carolinas. When I call they are surprised I am mad. I just want the AC to work on my $40,000 camper. Its not their fault it doesn't work. However, it is their fault that they show no interest in obtaining a final resolution. Once you leave that lot I cannot say they are quick or feel ANY SENSE OF URGENCY to help. 5 WEEKS. NO FIX. HOT BOX CAMPING SUCKS. Gave 2 stars because Micel and Andy rock. Rest if management fails to care. read more

Stay far away from here! Alice in sales was amazing but that's were it stops. Run don't walk out. If your wanting professional services,to be treated like a actual person not a dumped dog go somewhere more reputable, Blue Compass is right around the corner and another place in Monks Corner. Not to mention over a dozen active lawsuits on this exact store. From trash paperwork, complete lies with the finance manger about Good Sam, dirty already trailers somewhere pickup, missing items in the starter kits, and stealing your deposits. They also add in extra fees ie delivery fees. Its already in the price yet they said "they have to add it in" was told i was approved for a loan but in actuality i was never approved by the company they said, i received letters in the mail as a denial. Don't become another victim. Spend your money elsewhere. Currently speaking to regional on this matter! When I told them I would become homeless is i didn't get my deposits back they said "that's not my problem" even after I have texts and recorded phone calls of them clearly saying Yes. It's just excuse after excuse. read more

My husband and I went into this store and were greeted very friendly by everyone and were also given several tips for places to visit in the area! We were directed quickly to the supplies we needed and would be back here to do business! read more

They have their prices jacked up at least $ 15,000 and will jack yours down by $15,000. They charge $225.00 closing fee, $1,250 freight fee, $500 registration fee and another fee for " checking" your RV. Please sell outright or go elsewhere. If you check Camping World you will find they are one of the worst camper sales corporations to deal with. read more

Great service. Great people . Great value . Easy appointment for service . Very happy with this dealership.

Caitlyn in the store is such an amazing associate. She helped us find a tow coil that was the right size for our rv. We were looking at chairs and she helped us by finding ones we liked and were on sale. We got the protection plan per her advice. She is a great employee at your. Charleston Camping World! read more

People that work here are friendly and unlike other store where I wasn't taken seriously lost a big sale when I was in the market for an RV but that is another story. Bought some accessories and antifreeze for the water lines and without making any fuzz they allowed me to use the dumping station in the back. The forklift driver is really an expert moving trailers around. Not sure who to talk to about getting Sumo springs installed along with a new sway bar but I didn't have a lot of time to search for the right person, after all the best time for service is coming up in the winter months so I will return and try to get those installed here since the dealer won't do it due to warranty issues. read more

I had the pleasure of meeting the nicest sales person, Melissa S. It was my first time in the store, as one of my associates recommended I visit for the RV needs. I walked into the store on Rivers Avenue, and was immediately greeted by Melissa. She asked what I needed, and I shared a 50 Amp Digital Shoreline. She walked me over to the product and I began sharing some of my other concerns. This young lady walked me to every aisle that dealt with a concern, and introduced various products that could solve the issues. She was so nice, patient and absolutely extremely knowledgeable. I couldn't believe ALL of the issues were resolved and I learned so much about how to take even better care of the unit with Melissa's guidance. I was so impressed, and left the store feeling empowered. So, if you have camping needs, RV needs, and or questions about your current RV stop over at camping world and see Melissa S. By the way, she stayed with me the entire time and was genuinely happy to help! read more

See all

Gotta little change in my pocket going "jing a ling a ling", talking to me and telling me to get more serious about taking the plunge -- or not -- on an RV. Let's start with getting into one or two or three and having a first hand look inside. The initial discussion with the folks that received me went well, I was paired with a salesman that took me around the massive inventory in the rear lot to see what might suit my needs. Having been researching a good bit prior, it was thrilling to sit in, open up and grope as many of the bells and whistles as I reasonably could. But the sales cycle seemed to end there, as I continued to inquire, the interest in the salesman began to dwindle, or so it seemed. He tied his shoe five times, sitting down, in tying them he was setting, head down - I saw more of the top of his head tgan I did the from -- how can you talk business with that? Putting forth my "not buying today" was spoken in my first statement, so why now were discussions beginning to disengage? Writing down my email, I could see he had written a completely different word that I said (after the @! Not like a misspell of the first part, but a completely different word after @ that I never heard of "Plamatts" ? What the heck is that?) So I corrected him and got the worst email a four days later, totalling two very broken sentences. How unfortunate an ending, to know that I'll have to revoke my consideration of a possible purchase due to read more

Camping World - North Charleston - Lots of RVs to see. Ya just can't tell how cool they are until your inside one. - RV Dealers Near Me - North Charleston, South Carolina

We were out of town and in a different state, Charleston SC to be exact and the service to help my dad dump his toilet was awful, no one helped us find the location of the dump and there wasn't any signage to point you to it as well. read more

Do not buy from here they are not honest at all trying to scam us into a 204 month payment and when you refuse they won't work with you at all read more

Sales was great but that's where it stops. We bought a brand new camper from North Charleston Camping World in South Carolina. They were supposed to fix an arm on the electric awning that doesn't close all the way. They said they would send out a mobile unit from a closer Camping World to fix it. That was back in May 2024 and it still is not fixed. My husband has called several times and they say they are going to call and check on it from the "other" Camping World and call us back but that never happens. We get the same run around that other reviews are getting. So unprofessional! I had such high respect but they will never get our business again or others I know. ​ read more

I am not surprised by this businesses' rating. The service department here DOES NOT COMMUNICATE with its clients. We dropped our camper off to have repairs done and didn't get it back until almost two months later because of employee transitions (I get it, COVID). But thank goodness this wasn't our primary residence! Then when we were about to get it back, I had asked to have it detailed inside and outside, which I paid over $600 for and the inside wasn't even touched. While Kaylee did an excellent job getting our camper expedited for repairs, and we were happy with the quality of repair work, she has now decided to ignore my several emails about getting a possible partial refund for the inside not getting cleaned. I'm not happy with the quality of customer service here. Luckily, I'll never have to see this place again. Truly disappointed. read more

I have called 3 times and left my info for the service department with no return call back. I have been trying to set up service for a 40 camper that i purchased and payed cash for. 60,000 to be exact but i feel like they received money but dont need me now. The salesman tre sumpter was awesome but the service department sucks. I will definitely go somewhere else now for my camping needs and service. Mark Cotton. read more

I wouldn't waste my time or money with this place and their crappy service. I bought a brand new Geo Pro travel trailer from them and the process was a disaster. They had to do the paperwork three times ... they just couldn't seem to get it right. Then they prepped the wrong trailer for delivery. When I finally got my trailer, the guy who was supposed to be doing the orientation knew practically nothing, typical response was "yeah, better read the manual" and we had to go back and do it again with another technician. On top of that, they neglected to put the power cord and other sundries in the trailer, so we had to go back yet again. The worst part was that their prep mechanic forgot to tighten the sway bar attachment piece on the hitch itself and the trailer was all over the place going the few miles home. This could have caused a major accident, but hey, he still works there, so obviously they just don't care. Was looking into selling the trailer as it was used ONCE and is still brand new. They offered my half of what I paid for it and were a week late in getting back to me. Multiple calls and messages went unreturned. Spend your money elsewhere. You will thank me. read more

Camping World - North Charleston - RV Dealers Near Me - North Charleston, South Carolina

I bought my camper because I am a COVID nurse, and wanted to live without risking bringing the virus home to any roommates or family members. Have been living in it since December of 2020. I am getting back to nursing next week due to the surge caused by the Delta variant with no place to live. Took a break to try to rest but spent a good portion of my time off dealing with lies and problems caused by CW. This has been absolute worst experience I have ever had with a company. Initially kept my camper for 4 weeks. They were supposed to fix a leaking roof, replace floors and insulation, and replace a defective sink. They only replaced the faucet (but with a non-matching bronze faucet that didn't match the rest of the camper's nickel finish). They claimed to have replaced the floor and insulation though they replaced NONE of it. They refused to fix the roof and wanted to charge me $800. I reached out to Keystone, who informed me that ALL these repairs were approved and under warranty since my camper is less than a year old and that they'd already paid CW for these repairs. Finally got some movement after reaching out to the office of Marcus Lemonis (though they became increasingly slow to respond before ignoring me completely as this process went on and on). I allowed CW to take it back for repairs after being assured it would be completed within a week or so. 3 weeks later, I reclaimed my camper after being told all repairs were complete. The insulation was NOT replaced in the affected area and was still holding water and had grown a large amount of mold. I have already paid $1100 for mold treatment that was a direct result of CW's actions. Now I am finding the mold damage is more extensive than realized. No response from CW branch or Marcus Lemonis. I now have a camper that is absolutely not safe to live in. They even kept my camper key. Please stay away from these people. read more

See all

I had a very poor experience buying an RV from them initially they told me that they would service it when they dropped off my recreational vehicle the driver hit a stump busted the lift kit and ripped off some of the electrical parts underneath I asked him for his help and then called the store to try to get them to take the machine back but instead they insisted that they would have somebody call me but they didn't have anybody call me and I don't know how many call me and I just wanted it fixed now the sinking thing is just like leaking all over the place I don't know why they use the cheapest plumbing parts on these vehicles so he still your system is blown and I don't know why they do things like this they just read more

Camping World - North Charleston - RV Dealers Near Me - North Charleston, South Carolina

I wouldn't recommend buying from here at all! They are fast to get you to buy new camper but never honor the warranty. I have had items broken or missing since the day I purchased 6 months now and they won't return phone calls or say they are working on it. Don't buy from Camping world of Charleston unless you want horrible customer service! You've been warned! read more

I wish I would have read these reviews before dropping off our travel trailer! Was told it would be a week (no more than 2 weeks) before we would get it back. We are now at almost a month and a half and they are saying they will now call next week. They were going to "call" for the last two weeks and crickets! They were supposed to call LAST Friday for a Saturday pick up. Called today, the AC repair has not even been started! I will be looking for another repair location and will definitely be buying the next RV from another dealer. read more

We bought a camper 8 weeks ago. Nothing has gone right. Our brand new 2020 camper had damaged and missing parts, and the AC was never installed. We had them agree to deliver it to us. The camper was delivered to us a week later, with new damage, the mattress they damaged had not been replaced, and no temporary tags. It did have the AC installed. I've been working with customer service for over a month, and paying on a camper that we can't even use because we don't have tags, and the DMV doesn't have any record of us owning it. Finally this week, they overnighted what they told us were our temporary tags. They didn't even mail it to the correct address. When we finally received what they sent, it was clearly not a legal tag. They won't let me return the camper. They aren't doing anything to help us. I can't use it, I'm just expected to continue paying for something that I can't use, due to their errors. read more

Camping World - North Charleston - RV Dealers Near Me - North Charleston, South Carolina

See all

My cousin and I went to visit our nephew Kirk at his job at Camping World in North Charleston SC. It was an awesome visit‼ We learned so much about the different styles and types of campers that were available on the lot. Immediately, when we walked in, we were greeted, and the sales guy asked, "How may I help you?" We told him the reason for our visit. He explained that Kirk was with a customer at the moment, but that someone else would be right along to show us around the lot and answer any questions we had. Our guide for the day was Justin. He was very friendly, answered all our questions and educated us about just how accessible this new activity was and could be included in our family vacation plans; now that we were all new retirees. read more

Having called them out for parking their "For Sale" RV's in the designated handicapped spaces, they quickly cleared the spots. Then, today, August 22, 2020, there was a parking spot designated "Combat Veterans Only" sign. Yep, you guessed it, there was a camper for sale parked in the spot. Good news: although they removed the handicapped signs, the spaces are still there. However, if you're a combat veteran, better park somewhere else. Thanks a lot Camping World for looking out for our veterans. read more

Camping World - North Charleston - RV Dealers Near Me - North Charleston, South Carolina

I'll start off by saying we loved our saleswoman Jen, she was great. What we didn't like is that almost 2 months later, I still haven't received our $500 deposit back. We've texted and called, spoke to managers, and yet we STILL don't have it. They also gave us a trade offer which was half as much as what RVOne offered us. They also told us that we couldn't tow a 5th wheel with our factory lifted truck, yet we ended up purchasing a 5th wheel from RVOne and it tows flawlessly. The first annoyance was that every single camper is locked!! You have to have a salesman walk around and unlock each unit you want to see. The lot is very unorganized, we had a hard time finding a particular unit, when we finally found it, it was parked so close to another camper that we couldn't open the door to view it and definitely couldn't pull the slides out. When Jen went to the manager to ask if he could use the fork lift to pull it out for us so we could see it, she was blatantly told no and they weren't busy! More units than not have trim lifting up in some way shape or form or are dirty. The final straw was when we hooked a jump box to a camper so that we could see it with lights on, something inside the camper started smoking and she had to quickly disconnect it in fear of it catching fire. The quality of their campers are no where near as nice and priced higher than their closest competition 10 mins away. If you put down a deposit make sure you are going to buy it because getting your deposit back is nearly impossible if you decide to purchase somewhere else!! read more

I would never, ever, buy a camper from Camping World. They rip off their customers. My son and DIL refuse to even look at another camper because of the treatment they receive. The only good thing is they took the camper back! Then employees went to my DIL Facebook page and gave her bad reviews even though she has never had any business association with Camping World. This is a young lady that is working hard to help support her family! read more

They repaired the lift mechanism on my small pop up. They were knowledgeable, and attentive. Their interaction during the wait for the parts and during the repair was stellar. They kept me informed every step of the way. They did a good job and were really well compensated. read more

I purchased a new 2022 Bullet trailer a week ago. Well, it doesn't look new! It has scratches, dents, a ceiling leak, punctures, one of the storage area doesn't lock, etc. They didn't even bother to clean it up; it has mud and dirty everywhere. To make things worse, they put a dent on my truck when they installed the hitch. I contacted the location and they deny having caused any damage to my truck. Regarding the condition of the EV, they want me to schedule an appointment for repairs. Repairs? Danny it! It's a new camper!!! I responded that I wanted to return it and I didn't get a reply. I called corporate "Marcus," who claims that "if you're not happy, he's not happy." All they did was ask the location to call me, which they never did. All they did was to send me an email. This place truly sucks! The whole experience has been a nightmare!!! read more

We recently moved to South Carolina and pulled our travel trailer across the country. We will be living in the camper until we find a house. We stopped at Camping World, despite knowing people from other parts of the country who have had issues with them because we wanted to add another AC unit and we needed a replacement brake module installed. When we stopped in to discuss these things, the salesperson was very helpful. She didn't know what kind of AC unit came standard on our camper so we went back and called her with the number. She order the unit and had the brake module set up to be installed the following Friday, which was perfect because it was a day we were moving anyway to a more permanent campground. Fast forward to the day of installation. We pack up everything we have with us and head to Camping World for a 9 am appointment. We get there and two other people are taken ahead of us, even though we had the appointment already set up. They finally get all of our information into the computer (for the third time) and we head out. The service person, Jennifer, tell us she will call us at noon with an update. I emphasize to her that we will be in our truck, with our dog, trying to find ways to stay cool and occupied. Also, that we need to get the camper set up at our new spot for the evening. At 12:30, we called CW and were told Jennifer was busy and that she would call us back. She calls us back in about 15 minutes and tells us they can't install the AC unit because they don't have a part they need. We apparently have a "Guardian" system which they didn't realize, but which comes standard on 2019 Keystone Cougars. We go to pick up the camper and lo and behold, it is raining AND the camper is not positioned in a way for us to hook it up and guess what? The only person in the whole place who can move campers is at lunch. I counted that on that day, there were over 20 people in the front of the store and no one is cross trained? We were promised that the part would be ordered and that we could again disconnect our trailer and bring it over, but we have never heard from anyone. Don't worry, we found another RV place a few exits away and are currently having a unit installed. In a time when everyone is complaining about being understaffed, this store seemed almost over staffed. Lots of standing around talking and very little knowledge of what anyone else does in the store. We are very disappointed and sad that we attempted to give them a chance and won't be tempted again. Also, we paid $400 less for our AC unit (same exact one) and zero installation costs. Find somewhere else...anywhere else. read more

A business is only as good as the people that work there..... we would like to thank Tasha our wonderful sales rep that went ABOVE and BEYOND to make everything perfect during our purchase. Also a big thank you to Katlynn that helped us purchase the much needed items for our new camper and Jessica in finance that made paperwork fun! The only reason this isn't a five star review is due to the sales manager, Parker. He could take a lesson or two from these ladies on customer service, and compassion . All three of these ladies are an asset to this business! read more

My husband went in for a hitch part and was ignored. We have an Eaz Lift hitch with sway control and the folks at campers world tried to sell him some aftermarket Amazon junk. Keep in mind, campers world is an Eaz Lift dealer. Horrible customer service read more

Needed some body work done to my class C that was hit in storage. Asked me to make an appointment for November 1st. Got there and they wanted me to leave the camper. Not sure why I needed an appointment to drop off. Told them I was not expecting to leave it and have no way home. Service advisor Brandon took several pictures, said it will be a couple of weeks to get the estimate. Today is December 23rd and have not heard from Brandon. Took it to another shop, had the estimate in 24 hours. Dropped it off today to start the repairs. Still nothing from Camping World. Very poor customer service. read more

Unfortunately camping world of Charleston was the only local dealer that had the camper we were looking for. Initially I went through two different sales people and neither one of them came up with anything in my criteria so I had to do tons of investigating on my own and found what I wanted. positive note: The negotiation wasn't too painful and we got the deal that we wanted. negative: We've had to take the camper in twice (it's BRAND NEW) for minor issues and fixes and each time it has taken literally weeks to get fixed. Both times we were told that the issue would take a day or two at the most and then after those days were up we heard nothing from them and would call multiple times and even email multiple times and still never heard from anyone until my husband actually went up to the business to inquire. We are going on week two of a simple Wi-Fi fix that they told us would take one day and we do not get updates from service department. After we get our camper back, if we ever get our camper back, we will drive outside of Charleston to a more reputable camper service because we will never get our camper serviced at camping world ever again. read more

We purchased a used camper (2020) from Camping World in North Charleston. On the very first time we took it out, the furnace did not work. I contacted my salesman and informed him of the problem and he said to bring it back and they would take a look at it. We live 2 hours away and closer to a different camping world. We took it to the Camping World in Columbia and they informed us parts would have to be ordered to fix the broken furnace. We contacted North Charleston to see if they would pay for the repairs since it was obviously defective when they sold it to us and they informed us that they would not. If you deal with them, make sure you have them go over EVERYTHING before you take ownership because they will not fix any defective products which is a poor business model. They give you the tail light warranty and so long sucker routine. Jeff O. read more

Very disappointing experience. My husband and I was looking to purchase a camper. We are new to the camping experience. And came in to look for a small pull behind. We walked around outside but most of the campers were locked ,which I can understand so we walked inside and looked at a few no one ever came up to us to offer help. I could understand if all associates very busy or if understaffed but that was not the case. Most were either sitting or standing around with phone and clip board. We were not greeted by a single associate. So we are headed out of town to purchase our camper. read more

I bought a 2022 Coleman 17B Dutchmen. 'The sales team was top notch, walkthrough was well done. Had trailer towed to North Carolina campground April 11, 2022. When hooking up power couldn't get fridge, ceiling lights and hot water heater on. Found out that LP monitor had been ripped out and left hot 12 volt wires that shorted out fuse. Called service and was able to get fridge working. Found a tech that did workaround and gave me ceiling lights and hot water. long story short finally got LP monitor replaced a week later. But 12 volt inverter keeps kicking fridge out. Reported that, but can't get a reply back from point person GM put in charge of my issues. Really like Camping World on the front end, but their customer service, one of the most frustrating experiences I've ever encountered. called read more

I visited this location for the first time on Sunday and it was good. I've visited much larger facilities in the past and this one is quite small. The salesperson - Dolly - was fantastic. (5/5) I highly recommend that you see her if you are in the market for a new camper or RV or have any questions. The reason I'm not giving this location a higher rating is the limited items in stock. read more

Camping World - North Charleston - Dolly was very attentive during our visit and answered a lot of our questions in a friendly and professional manner. - RV Dealers Near Me - North Charleston, South Carolina

I really really wanted to like Camping World more.. but there were some glaring issues that prevent me from loving it. The parking lot is a nightmare when it's busy. An older man almost hit us coming from an odd direction- not a great start to the trip! The biggest thing here is clearly the actual campers, but we were here to look at the store portion. The store has a decent selection, but was significantly smaller than I expected. We were looking for a sleeper cot, but the store is mostly tailored to RV/camper specific products, rather than just camping stuff overall. We did have to go and flag someone down for questions, as there was no employee in the store area to help. We ended up finding some fantastically comfortable chairs, which were a little pricey, but seemed worthwhile. While chatting with the guy who grabbed the chairs for us, he mentioned to try Gander Outdoors down the road, which was recently purchased by the same company. The checkout line was slo-o-o-o-o-w with only one person working on a Saturday afternoon, but several people ahead of us checking out. I understand the focus is on camper sales, but if you're going to have a store as well, please make sure it's well staffed! Checkout gal was friendly but very very pushy about the membership program, which we had to decline about 5 times. The most frustrating portion of the day, was our visit to Gander Outdoors, where we found our newly purchased chairs from Camping World for $20 less EACH. Same brand. Same size. I attempted to call Camping World to see if they would price match (thus saving me having to buy another set of chairs and return the originals), no one answered the phone. I confirmed they were still open for several hours, and tried my call multiple times to no avail. Ultimately, it seems they need more employees here. I would recommend Gander Outdoors for camping gear, but apparently they are the same company now? Ha! read more

Now to add insult to injury, I email the guy and tell him of the numerous problems I have had and he never even bothered to acknowledge my email so I am now assuming his response here on Yelp was all for show. These people do not care and they do not stand behind their products. read more