Agency has poor communication, follow-up, & is unprofessional. You have to call/email numerous…read moretimes to get a response. It was absolutely necessary to check the policy because it is common to find errors. When pointed out mistakes they blame you for making changes to correct their mistake. Learned more about options at Erie from other places that was never shared by Obsborn over the years.

Please be careful with this agency. Pretty sure those that have written reviews are relatives…read more Read the actual policy.... NOT THE DECLARATION PAGE. Chris Osborne is good. His wife,... not at all. She's not a good fish is the fish bowl

I have my house and auto insurance with them. Great customer service, very quick response, knows…read morethe business very well. I highly recommend them. You won't be disappointed. They will never oversell.

Curteous and professional. I have 2 businesses 2 houses and all our autos with them. They look out…read morefor you.

Best insurance agency in Indy! Great prices & lovely staff! Recommend 10000000000%…read moreThey work with several insurance companies, in house accountants & tax pros. Several diff services all at hand.

Karla was amazing - she's a great communicator and turned around my application to insure a new car…read morewithin a day. Highly recommend this State Farm office!

Teresa's office made my move to from California to Indiana so much more enjoyable. As we all know,…read moremoving is no fun. So much to do and take care of, but Karla was tremendous in helping me get renter's and auto insurance. She helped facilitate transferring my coverage from California and was very responsive during the entire process. THANK YOU Karla!

Pam and her staff were so helpful to me in finding a company for my medical prescriptions and…read moresupplemental insurance. Pam was able to save me quite a bit of money from what I was previously paying. She will find the best fit for you and is very knowledgeable on all insurance. I'm so glad I found this wonderful company!

Brian did a great job transferring my insurance over. He saved me a boatload of money! The service…read morewas great and I know that will continue. I couldn't be happier with this group.

Great job. Great to work with. Been with Ryan for many years. Always prompt and accurate.read more

I can't say I'm too impressed. I kept having to call to get updates on the progress of my…read morereturns. Then I got a call on Sunday, April 14 stating my returns were done and requesting payment for services. Obviously they were working at the last minute, which didn't make me feel very confident. It would have been more appropriate to give me a few days to look things over myself before submitting my returns. The only chance I had to do this was when I showed up the next day to sign my returns. With multiple state returns and real estate transactions, doing any review at that point was basically impossible. At that point I realized a mistake was made. I was due a refund for some withholding which they had not processed. I was told I hadn't submitted the withholding form to him to look at, but I know I did, and I know I talked to Ryan about this on our first meeting. Lastly, it would have been nice to have had the opportunity to direct deposit my refunds, which was not given me. Ultimately, I was left wondering why, after shelling out several hundred dollars for a professional return, I was the one who had to figure out the mistake. I will go back to doing my own returns from now on.

I've had a great experience with Bozzelli & Associates. They were able to offer my family auto,…read morehomeowners, and life insurance. The whole process was simple and easy to understand. What really stands out is how they treat all of their clients like family. Everyone I've spoken with has been friendly, helpful, and quick to respond to any questions. It's clear they truly care about their clients and want to make sure you feel confident about your coverage. I highly recommend them to anyone looking for a trusted insurance agent.