We had a very disappointing experience with this dental office. Within a month and a half of…read moretreatment, my child's spacer came out twice. We were also told multiple times that certain appointments or repairs would be "no charge," yet the insurance company was still billed afterward. To make matters worse, we took my child to his primary dentist and were told that a filling this office had placed only a month earlier was already loose and about to fall out. The very next day, it did fall out. When I contacted the office, they made him an appointment knowing the filling was out but he was put in for an exam appointment only. I was then told that I would have to make another appointment to actually have the feeling replaced. I understand that dental work can sometimes need adjustments, but having multiple issues in such a short amount of time, combined with confusing and inconsistent billing practices, was extremely frustrating. I would encourage other parents to ask detailed questions about charges and carefully monitor any dental work completed here.

This was my second visit to Wilmington Kids Dentist on Market Street. Our first appointment with…read moreDr. Conner was great -- he made my 16‑month‑old feel comfortable and answered all of my questions, which is why we chose to return. Today, Dr. Danielle and her assistant Emma were phenomenal. They were incredibly thorough, asked personalized questions about my son to tailor their approach, and worked quickly and efficiently. Emma also took the time to go through our paperwork carefully and correct anything unclear. I will absolutely be requesting this team for future visits. My 22‑month‑old left happy and completely unafraid of the dentist. Bonus points to Dr. Danielle for knowing the Duck Song!

This place is a JOKE. If your kid needs a surgical approach…read morethey have the most ridiculous policy I've ever seen. You CANNOT reschedule the Dr appt they set up unless you give 3 WEEKS prior notice. And if you have the audacity to get admitted into the FUCKING HOSPITAL BECAUSE YOU HAVE A SEVERE CHRONIC ILLNESS the day before said paediatrician appt and literally can't get your child there, they tell you to piss off and refuse to do their god damn jobs anymore. I'm sorry...I'm supposed to know 3 weeks in advance if I'm going to get sick and admitted into hospital??? Completely asinine. Don't go here if you live in reality where shit happens that you can't control. Sincerely, A pissed off single mom

I've been taking my son here since he was 8 months old (he's almost 3 now). I love this practice…read more We see Dr. Dimock and she is awesome and so understanding of little ones. All the staff is super nice and the facility itself is beautiful. My son loves the fishtank in the waiting room.

For starters everyone that works there is super welcoming and friendly. Also, I love how gentle…read morethey are while working on your teeth, the results always look amazing! We definitely recommend Campbell Covington orthodontics, we love it! Blaen W.

Dr. Covington & Dr. Campbell and their awesome team do such an amazing job. Wilmington is lucky to…read morehave them! What would the awkward middle school years be like without braces from C&C!? From your friends at Farmers Supply, thank you Campbell & Covington!

It is very welcoming for everybody and overall is a nice place with a kids treasure box and a great…read moreexperience

I've been coming here for just routine cleanings. Last I chipped my tooth. I called this morning,…read morethey got me in for a filling. I was in and out within an hour. I usually see Dr. Chapman and he is great. He is super friendly and has a great bedside manner. All of the staff is great and the office is nice and clean.

This place is the best. My mom has been going here for years and raving about it. Recently my…read moredentist had no appointments for a cleaning and my mom called them asking if they would take me for and they called me that day and made me an appointment! Everyone there is so nice and personable! Also they play music and offer a pillow!! Let me tell you a pillow at the dentist is a game changer!! I suggest everyone visit!

The office staff and technicians are always very upbeat and pleasant. They make sure you are as…read morecomfortable as possible and do an excellent job cleaning and supporting Dr. Garrett. Dr. Garrett is also very professional, does a thorough job examining your teeth and providing options for oral care. I would recommend Dr. Garrett and his staff to anyone looking for a local dentist.

Beautiful offices. The staff from check-in to checkout were very cordial and helpful. My hygienist…read moreDenise was excellent-thorough and gentle throughout the process. Dentist was caring and informative.

I just moved to town and was referred here by my real estate agent who grew up in town and OMG let…read moreme tell you I am so happy. I have had a phenomenal experience from scheduling my appointment until I left the office. When you walk in the office is absolutely stunning super clean very comfortable. They even have a special waiting room area for children. I was asked by three different people if I wanted a drink of water or anything while I was waiting to be seen and honestly, I waited maybe 10 minutes, I was greeted with unbelievable friendliness by every single person in that office. The facility is fully modernized with updated technical equipment beyond my expectations. They took x-rays and pictures of my teeth gave me a cleaning that was so relaxing, and then I had a very amazing exam and conversation with the dr about my teeth and any work that needs to be done, ( I came in with a cracked tooth I knew I would need something ) I opted to get my teeth whitened ( it was something I knew I wanted to do before I went in) And they came out beautiful. I forgot to mention dental the chair vibrates like a massaging chair also has heat and they gave me headphones and they had a TV screen that I could watch Netflix. They treated me like I've been a patient there for 20 years. I felt so welcome and so comfortable. It is a must go to very professional dental facility. I am definitely going to be a regular patient there ... they also offer an in house dental plan for those that do not have dental insurance that includes two cleanings a year X-rays and fluoride and a discount on any other treatment I may need including Invisalign ( which is cosmetic ) but they still offer a discount

I had my first experience with Smile Starters on 2520 N. College Road, Tuesday October 15. Upon…read morearriving I was greeted and checked in without any issues. The facility was clean and all the women behind the counter were professional and cordial. Upon calling my two kids back for X-rays and cleaning, I learned that I was not allowed to be with them while their procedures were getting done, however I could watch through the windows. At first I was extremely taken aback by this news, as this was never the case at their previous pediatric dentist, so it was a lot to handle in the moment. My immediate response was to ask for the office manager for more clarification. The OM did come out shortly thereafter and explained their policies to me, she also explained how this policy-no parents inside during treatments-was conveyed to whomever scheduled the initial appointment. (This was true and did happen-mom forgot to mention it to me initially) After hearing from the OM, I understood and had a more clear picture of why this policy was being utilized. Although different for me and my children, I 100 percent understood its purpose-I unfortunately was just opposed to it. The OM immediately sensed my discomfort and offered to have the head dentist come out and talk with us once she was free. This small act, was much appreciated and went a long way. After hearing from the dentist and then my children, after the appointment, my initial apprehensions were dismissed. Before we left, we scheduled two more appointments for them and placed their names on the short list in case anyone canceled. Luckily, we were informed yesterday that they would be able to come in for their procedures today, Thursday 17, which we did. Both of them had another great experience and so did I. Although, I am still unhappy and uneasy with this policy, I am extremely satisfied with how they went about handling it, especially the Office Manager. I appreciate all the women that we have encountered at Smile Starters, and would definitely recommend them. From the Receptionists to the Office Manager-to the Dental Assistants-to the Hygienists-to the Head Dentists-everyone who came in contact with, myself or my kids, was excellent! Thank you WD / SS.

This staff are so amazing. They kind and professional. My son had a cleaning done today. He had…read moreno complaints and neither did I. Thank you Smile Starters. Great job!​

As a kid, I feared the dentist. As a young adult, I avoided the dentist. Now, as an older person, I…read morerealize the importance of dental care. Fortunately, I found The Dental Studio. Dr. Long and his entire team make me feel comfortable and at ease. They are so caring, patient and gentle. I don't fear it, avoid it or postpone it anymore. In fact, I find myself making 8AM appointments. I'm so grateful to this group of caring people for helping me get back on track. They are wonderful and I'm so glad I found them. Diane K. Wilmington NC

THIS PLACE IS FREAKING AMAZING... I have so much anxiety going to the dentist and they listened to…read moreme and ensured I was comfortable and okay all the way through. From the time you check in until you walk out it is like you are with family. All my children and Partner go to this Dentist office now and I could not be more happy. Two of my children are on the spectrum and they we so patient in communicating all steps with them before they started and they both love it here as well.