Was charged for services not needed. Called for installation and the engineer arrived, hooked up his equipment to the tv aerial and checked his box and said that the certain digital channels that I named weren't transmitting locally and that the MUXES on my tv equipment were interfering with the TV signal (only the latter part is true), so he re-routed the cables.
Only when he left..... I called Digital UK, who said that the digital channels WERE transmitting locally and to re-tune my tv, which I did.... and they then appeared on screen.
Bunch of cowboys and refused to put me through to the head of the company when I complained. Luckily I paid by card, so called the bank to force a chargeback. Beware of this lot...... once they have your money (cash) and something goes wrong, you'd stand a better chance of winning the lottery than ever seeing your money again.
You've been warned.... BEWARE!!!! read more