We have been coming here for so long. Blackjack loves it. We have been to another one in Phillips, blackjack had a traumatic experience.

The staff is not trained to intervene when dogs are misbehaving. If you send your dog there- you need to watch the cameras nonstop and advocate for your dog. They will get bullied and humped all day with no interventions. I do not feel safe taking my 18 pound dog back there- and the staff or owners will not refund my prepaid visits or contact me although I have had multiple request for them to do so. read more

I was trying to be a new customer 12/3/2025. I received several texts and emails telling me to provide proof of vaccinations, which I did. The morning of, they texted me to state they need proof of spay too--didn't state that in the paperwork. When I arrived, my previous clinics were not open to confirm my dog's spay. I needed about 15 minutes for them to open to email me the records. The girl at the front was extremely rude. When I said that I could get the records sent and bring my dog back for her interview, she said with a hmmmmph, "Well that's assuming we have space and time for her then." In 15 minutes? Are you serious? There will suddenly be no room for her, while I SIT IN MY CAR WITH HER? Another girl received my spay email and let my dog in for her interview. Maybe they frown on new customers? They definitely did not leave me with a welcoming feeling to bring my dog back. Disappointed, Nikki read more

Cleo came to CBW today for her first time camper evaluation. Walking in the door I was amazed at how fresh the facility smelled. If you had asked me if this was a doggy day care and boarding facility I would have said no way. We had pre-printed and filled out our first time camper application and they had already received all of the information from the veterinarian so Miss Cleo was ready for her day of play. She went back for her day of play and then we got the detail on the cameras and how to spy on Cleo. First time evaluations must stay at least 4 hours but we had the option to stay gone longer as the day was free. After having lunch and running some errands and also noticing Cleo was now laying down we opted to go back to CBW to pick her up, but we were too early. The doggies must stay 4 hours to get their approval certificate. So off I went for an hour to drop some coin at the dollar store. When we finally returned Cleo was ready to go home and she received her good dog evaluation! She had been previously socialized with dogs so this was all fun for her, stress for me! Now she can go to any CBW as they share information on her evaluation, but keep in mind other states do require additional vaccinations like dog flu vaccine in Northeast and Texas which the dogs must have before attending CBW. Check with CBW before traveling. Dog flu vaccine is a 2 part vaccine given 3 wks apart so that might mess up a boarding experience. read more

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Well it's hard to pass up a freebie but we took advantage and took Cleopatra to Camp Bow Wow. The first time your dog is viewed in the camp with other dogs. Happy to say Cleo passed with flying colors. You can see your dog on the live Web cams from your phone, tablet or computer. They do dog boarding, day care, training and grooming. All you have to do is call and schedule an interview. The staff were human and dog friendly. There are Camp Bow Wows across the U.S. so once your dog passes you can go to other locations while you are traveling. Pretty cool read more

Camp Bow Wow - Pet Sitting Near Me - Jacksonville, Florida

The past two times that I have boarded my dog with Camp Bow Wow she has returned home sick and seems to have been neglected of basic medication administration and care. Working in the veterinary field, I completely understand that kennel cough is a viral and airborne infection which is hard to contain once an outbreak has occurred, so when she came home and a week later was diagnosed with kennel cough the first time (about a year ago) I let it go. However, the most recent time my dog came home from boarding (today), she smelled like urine and visibly had urine stained paws and vaginal area. She suffers from urinary incontinence and is on a medication to help, so when she begins to "leak" uncontrollably, it is an immediate sign that she has missed doses of medication. In addition to this, she came home sneezing, coughing and gagging- and even has visible mucous discharge coming from her nose. Assuming it was kennel cough again, I was prepared to handle it like last time. Again I'm faced with the issue of treating her for an URI/Kennel Cough. My biggest issue is that her symptoms did not begin or appear the day I picked her up, and staff never once mentioned the severity her symptoms, or that she had any at all in the first place, after being there for five days. Also when I picked her up from boarding, she had a white crusted scab over her eye and staff never brought that to my attention either - I still have no idea what it could have been and staff couldn't give me an answer when I called and asked about it when I got home. I'm extremely disappointed in the lack of care she is receiving when boarding here, especially because she is a senior dog (~12yr). I will not be returning in the future and I strongly suggest that others reading these reviews find a different boarding facility as well. read more

Camp Bow Wow - White "scab" - Pet Sitting Near Me - Jacksonville, Florida

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Many years ago I worked at a doggie daycare, and I know how much hard work it can be to keep a doggie daycare clean, organized, and incident free. Camp bow wow does a stellar job at all the above! Somehow it actually smells good in there. The staff is incredibly organized and informed. My current foster dog Shilo drags me into the building and I love watching him play on the live webcams! I feel very comfortable that he is safe and enjoying himself (plus bonus he's exhausted at the end of the day!) Open 7a to 7p is very convenient as well. (I also have a friend Amy that used to live in Jax and worked here and she said she really misses working there! It's always great to hear that staff love theor job and that it's a good work environment behind the scenes.) If you have an energetic or social pup I highly recommend Camp Bow Wow! read more

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I posted a review on Google 3 months ago and was surprised I didn't find it today. I was shocked to learn that there are companies that offer bad review removal services. I was a Bow Wow customer and left my dog there. They injured her paw while trying to clip her nails, although I did not ask for this procedure and I have shared this information here. Unfortunately, they decided that I was lying, although I have no reason to lie, I did not even demand any compensation. They may have confused my dog with another, but they didn't admit it. They just lied that the dog hurt its own paw by cutting it, how? Then it turns out that it is not safe to leave the dog there if it can hurt itself. But I'm convinced they just hurt her paw with a dog grinder. It was extremely frustrating. read more

Camp Bow Wow - Pet Sitting Near Me - Jacksonville, Florida

Tif I could give negative stars I would. This place is atrocious. My dog got kennel cough and they dropped him off at a random vet without ever contacting my emergency contact for pickup. I flew home a day early to get him. He was covered in urine and smelled so bad. He was also noticeably thinner than when he was dropped off. Could be from playing or lack of food not sure. Edit: after leaving reviews I was contacted by the owner. I mentioned how I saw an employee being a little more aggressive than needed with a dog when I was in the office watching the videos on the wall. She said she was already made aware of the situation last weekend and already had a conversation with the employee and is retraining her. However, the video I saw that I made a comment about was from weeks ago (not last weekend) so either she lied or she's had multiple instances of employees being aggressive with dogs. I will never use this company and recommend all friends/family to stay away. read more

Since my dog can't write a review, you'll have to take my word on this place based on my in-person experience and online webcam access. Camp Bow Wow is thorough in making sure your pet is a good fit from checking vet records to testing personality and behaviors. That latter testing kicks off your first (free) visit, and if all goes well, your dog gets to spend the whole day if you want. For me, the biggest perk is the online cameras that staff is proactive in encouraging you to check; they are free and work well. They also showed how interactive and hands-on the staff is with the dog groups, which is reassuring to any pet owner. If my dog understood how time worked, I'm sure she'd be excited about her next visit. read more

Camp Bow Wow - Tired but happy after a day camp visit - Pet Sitting Near Me - Jacksonville, Florida

I'm THAT mom..I went to Camp Bow Wow all kinds of nervous and with a long list of questions. .well my boy Waylon just kind of trotted in there like he knew exactly what to do..it made me happy but also a little sad..I stayed and watched him on the play cam in the lobby for a little while and was assured by the wonderful staff that he was doing just fine..then I got in my car and cried the whole drive home.. I made it a whole 90 minutes before calling to ask if he was ok..even referring to myself as Susan, Waylons mommy..lol..again I was comforted and told that he was doing great and having fun.. Fast forward to..my little side kick has been gone for almost 8 hours..I don't know that I could wait any longer to pick him up..When I pulled up I could hear some doggies playing..I was given a d-tails report card and a certificate that he completed his first day..very nice touch..then my baby was brought out to me..All smiles and tail wagging..17 pounds of excitement! ! I was able to see the area where the dogs play and sleep and then one of the staff members took a picture for us..This will TOTALLY be in my scrapbook lol We got home and my little camper ate a little food and snuggled up for a long nap! Now that I've gotten thru the first time dropping him off and I know he'll be ok there, I know where he'll be while I'm away on a trip later this year! read more

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UPDATE: as you can see by the reply they sent blow, none of my issues were addressed except the one about his playfulness. What about his missed meals? What about the disgusting and dirty facility? What about your employees attitudes? But go ahead and only address the only part you have a quick and easy defense for. I'll start by saying I had one staff member who was fabulous to work with, great attitude. The rest of the staff just have a grumpy attitude which is extremely off putting to dog parents who leave their animals with these people for weeks at a time. The urine odor is unbearable when you walk in the door. I literally have to put my face in my shirt because it's so pungent. I had my dog there for his interview session and boarded him twice. Mind you he's only one year old so he's still got the puppy energy. I constantly monitor him on the camera. He loves other dogs I've never ever seen him growl or show aggression to other dogs. His only issue is he's just hyper and wants to play nonstop but he's never mean, even when the other dogs have enough of him and try to get him to go away by barking or growling at him, he never gets mean back. I picked him up yesterday after a week long boarding and they proceed to tell me they are dismissing my dog because he "bounces around from dog to dog like a pin ball playing with them which causes safety concerns. And he can get aggressive." This is absolutely ridiculous. He's a puppy playing with other dogs!! What do you expect?! In addition, you didn't think to call email or text me once throughout his stay about it? You just kick him out? There are other solutions. It's called when he's getting too hyper, put him back in his own pen to calm him down. Seems like common sense to me. After the first visit, he got kennel cough from this facility. He was fully vaccinated and boosted and still got it. And finally, both times I have kept him at camp bow wow, they have missed giving him a meal. I know this because 1. They give you a checklist of when he's fed and it clearly shows when a meal was not given. In addition, i proportion all his meals into bags so I can see if they're giving him all his meals. Two meals missed. Unacceptable!! The first time I took him there I put hip and joint treats in his bag and told them to give two a day. They assured me they get treats in the evening. I get him back and none of the treats were given. These are basically like medicine for him to keep his joints healthy, not just treats to reward him. Yeah the place is cheap, but that's the quality you sacrifice when boarding your dogs here. I've boarded Brutus other places before and they are much cleaner and friendlier. They actually feed him his meals! And they have cameras in the actual rooms where the dogs kennels are, not just playtime. Makes me nervous of what they are really doing to them after they're not in group play. One final thing- when I took him out of the kennel yesterday and he got outside, he literally started panicking at the sight of the sun and the heat. Which leads me to believe they didn't take him outside in the entire 8 days he was there. They kept him cooped up in dirty stinky warehouse and then had the nerve to say he's too playful and not invited back. I'd give negative stars if possible. DO NOT BOARD HERE! read more

I waited a long time to make up my mind about dog boarding and daycare here in Jacksonville. I was SO spoiled with the place I used in St Louis, I knew it was going to be tough to find a place so I have tried quite a few. Let's just get the negatives out of the way: the play yards are small and the outdoor area is even smaller. There can occasionally be an overwhelming smell of pee near the front door. Sometimes the front desk staff can be abrupt (but once you get to know them you realize they truly do have your dog's best interests in mind) The good: Webcams so you can watch your dog play, either from your computer or (for a small fee) your phone. The hours are good, daycare is open from 7-7 Monday through Friday and they are right off the highway for convenient in and out. They have both boarding and daycare packages to help make it a little cheaper if you pay in advance. The excellent: To put it mildly, my dog is a BRAT. He jumps fences, breaks out of cages and is just a general nuisance sometimes.. and they put up with all of that. They literally have a cage they save just for him when I board him, one they have reinforced to help prevent escapes. They are also excellent about responding to online reservations and emailed questions. Ultimately what really won me over and kept me going back was my dog's reaction. I took him to Barktoberfest last year and the event overwhelmed him. I was getting ready to leave after a few minutes there when he suddenly got super excited and started pulling me to a side table. When we got there I realized he had spotted one of the workers from Camp Bow Wow.. from across the field.. and wanted to go see her. She recognized him and just her attention for a few minutes settled him down long enough for him to walk around the rest of the event. Then when we got to the Camp Bow Wow exhibit he immediately recognized it and plopped himself down in the grass next to the table. He has claimed them as his own and that's what matters the most to me. ETA: I just wanted to also note that they support local rescue groups here too. HUUUUGE points in my book, Not only do they as a team support Lab Rescue of Florida but they support me by helping me out when I have to board my foster dog.. and she's kinda bratty too (My dog may have influenced her but I plead the fifth) She loves camp just as much as my dog does. Two very enthusiastic dog high fives from them! read more

Camp Bow Wow - One worn out puppy.. my 1 year old foster dog, Honey.. available for adoption!! https://www.facebook.com/Rescuejunkieflorida?fref=ts - Pet Sitting Near Me - Jacksonville, Florida

Leaving your pup with unqualified people that can punish or reprimand your animal/ family is a terrible practice. I've taken my dog to other daycare spots in Jacksonville who are amazing but i unfortunately moved to a different area and this is the best location. However they are unprofessional, reprimanded me and my animal who's NEVER had any issues. Told my dog is a herding breed and they can't allow that here. Well then I guess you don't need to charge me more than PVB daycare would. Just very sad and unfortunate as I've gone to other camp bow wows in Denver and Fort Collins and raved. Jacksonville owner just doesn't have the same animal principles. read more

DO NOT RECOMMEND. I would give it 0 stars if I could. To start, this is a business. You should have a voicemail that isn't "please leave a message for ######". I had to call three times to get my little man scheduled for his first day interview. I dropped him off and was basically shooed out the door. I check the cameras (which are not great quality and were pretty glitchy) and saw poop and pee ALL OVER the room they were in. I mean covered. This was my first attempt at doggy day care so I'm not sure if this next part is typical, but there were over 25 dogs to 1 worker. That's not cool with me. I went to pick him up after work and the workers were again very rushed with getting me out the door. I had to walk to the end of the driveway to find some grass for my lil man to pee when I picked him up. I don't think they let him out often. !!!!! The absolute worst part of all was the SMELL. My boy REEKED of pee and poop. The smell could've burnt nose hairs. Rolling the car windows down couldn't even mask the smell on the drive home. That is NOT OKAY. !!!!! I've talked around with other friends with dogs to see if any of that was typical before I decided to give a review (came to the conclusion that none of that was okay). Not seeing a good review in 2 over years should've been my first sign not to go. Avoid Camp Bow Wow at all costs. They're the cheapest around town, but trust me, you get what you pay for. read more

I can't imagine anyone leaving less than 5 stars for this place. My dog LOVES this place. As soon as I say the word "Daycare" his ears perk up and he is ready to go. I love being able to watch him on the app when I am traveling and I love how happy he is to be there. If there's anything I do not like I just leave a message and they fix the problem right away. I've read people comment about the smell, but what do you expect dog pee and poop to smell like? Fabuloso? No way can they throw down bleach with the dogs rolling all over the place. Besides, how about the people that have to work there to take care our dogs - so please don't complain about stupidity when they're doing a great job taking care of your dog. Thank you, guys for taking care of Chewbacca! read more

it is a very good place if you are looking for a place for your dog to have fun while you are away. They checked my dog vaccine certification and checked how he gets along with other dogs. And you get a trial day for free after your dog passes an interview! My dog was very happy to be there and did not want to go home! read more

Camp Bow Wow - happy Newman - Pet Sitting Near Me - Jacksonville, Florida

3 stars for the wonderful staff and my pup having a blast! The staff I interacted with seemed very friendly and my pup seemed to really enjoy herself. My concern was... when I took a tour, it smelled pretty awful in there :( I realize it's a bunch of dogs... but even worse, my pup came home smelling like it. I had to give her a bath when we came home... it was that bad :(. I'll take her there again bc she has such a great time. But likely not as often as I would bc I'll ask them to bathe her before I pick her up and that's extra $$ :-/ I will say, I am a chemo patient and I am extra sensitive to smell. But I don't think it was just me :-/. read more

My pup spent the day at Camp Bow Wow recently. She passed her "interview" but they did not pass mine. It was basically chaos with dogs barking everywhere and "caregivers" acting stressed. My dog loves meeting new friends at the bark park but if 25 unruly dogs showed up at the bark park (which is 50 times larger in size), we would leave; so there is no way I would subject her to this small cement, AstroTurf facility. And to top it off, the workers were just not nice. Sigh. read more

I have been to many day care places across the country. This is by far the WORST experience Ive ever had.I just moved here, and called to confirm an early drop off as I need to be at work at 6:30.I was told by TWO people no problem we can accommodate you.On my way to work the first day. I was told "We open at 7 you cant leave him.Them when I picked him up it was rudely commicated that 6 is just not possible. I am now in a bind ,and would never have used them.Not to mention astro turf for grass in a small sectioned back yard . read more

Wonderful staff. My pup loves going to camp. I get to watch him playing all day with his doggy friends. When we drive into the parking lot he can't wait to get out of the car and get inside. Lots of good, safe exercise. read more

Our two puppers (60 lbs & 30 lbs) got to stay together and came home happy and exhausted. The staff was very friendly and patient with me and all my questions. The Camper Cams are the icing on the cake - I loved watching my pups play and explore all day. They're already begging to go back! read more

April at the front desk is so nice and helpful and Jax is always so worn out from his day of fun! read more

Camp Bow Wow - Pet Sitting Near Me - Jacksonville, Florida

Great place! My dog loves to play there and they did an excellent job on her nail trim.

Easy to set up. Friendly staff. Dog loves it and we can watch her rampage on live cam! Prices are good.

I love being able to drop my dogs off here for daycare or boarding and know that they are being taken care of! The staff is always friendly. I especially love the cameras that allow me to check in my dogs whenever I want! read more

I like bringing my dog there for day care. She seems super happy after I pick her up and I love the free live video, it's a huge plus!

My dog loves coming here and the owner is very nice! The only thing is that my pup comes home smelling awful everytime I bring him back!

I moved from Kansas to Florida and was using Camp Bow Wow back in KS for my pups. I was happy to see that Camp Bow Wow is here as well! My dogs absolutely love going to Camp Bow Wow. I was really scared of the new place, usually I take my sweet time reading all of these reviews and doing my research but since I had such a great time with CBW in KS I decided to give CBW here in Jax a shot. While we moved into the new house, I boarded my dogs and also used their day care services. I can honestly say that I always felt comfortable leaving my dogs with such great staff. My dogs were well taken care of and they came back smelling great (I also tried their bathing service). I've always loved the fact that I can keep an eye on my pups through the cameras and I can call whenever just to make sure my pups are doing fine. I've only been here a month but I'm sure I'll come back to Camp Bow Wow once in a while (I live now on the opposite side of the city but it's totally worth the drive, I will pay for a great service). April at the front desk has been the best worker there that I've met. She makes sure the owner feels at ease with leaving their furry babies behind in Day Care or Boarded. I would definitely recommend CBW to everyone! read more

I absolutely love this place. My dog enjoys coming to Camp Bow Wow & I couldn't be more pleased with how flexible they can be. I was out of town and I couldn't pick up my dog until the next day, they understood and told me not to worry. The 1st time I actually used them I forgot my dogs Omega food additive & the owner was kind enough to use her own for my dog. I highly recommend Camp Bow Wow because they truly LOVE what they do! read more

Very friendly staff and very trust worthy. They always make you feel welcome as if we are all family. My dog loves the staff and place. Highly recommended read more

I would never board my dog here. I went to use the restroom while we waited for our interview and I decided to not even bring my dog inside the building! The facility is basically a big wear house with all concrete floors. The play area was small with too many dogs and there was no grass. I felt like I was walking through the pound, dogs were barking and crying everywhere, it was awful! read more

We've been using CampBowWow on Baymeadows in Jacksonville for about 8 years. Our dog enjoys it. I like how professional and adaptive the staff is. Melissa is awesome! I feel that the staff really enjoys the dogs and gets to know them. I love the Camp Cameras. read more

My review starts with the scheduling process: nothing is more irritating than poor customer service and not being listened too. "Kaley" was not friendly and couldn't admit to any fault on her part. Once we got past her and the three day long scheduling process for an interview, we finally arrived. Our pup didn't pass the interview, which is fine. I'd rather be on the safe side and appreciate an honest answer. However, the approach was a little harsh. I got a phone call letting me know he "failed". The conversation started with April asking "Has he ever seen another dog? Like do you even socialize him?". It was a little insulting like I'm a bad dog mom :( I made it clear that I put all of that information on our application (he previously went to another day camp every day for 8 months without incident and has 2 dog companions at home). Like I said, they don't listen...or read. When I came to pick him up, April was sitting at the front desk on the phone with another customer. By her tone, I can assume the customer wasn't happy. April rolled her eyes, smacked her lips, and kept throwing her pen at the desk while taking the complaint. I just thought it was pretty rude to behave that way in front of other customers. Looking at other "not recommended" reviews, the rude attitudes seem to be a consistent issue. read more

Love the feedback on how my little guy interacted, behaved etc. Love the hours, convenience, professionalism of staff and being able to check in on the cameras to make sure he was actually interacting and enjoying himself! read more

Dropped off my dog for interview day and watched him on their video link. Had to go get him because he got hurt by another dog (seriously limping). When I immediately went to pick him up, they said he wasn't limping. Won't ever take my dog back to that place. read more

The person on the phone was extremely rude and curt with us. Didn't seem to care about our issues only to find out we would need to go on a waiting list after all that. We ended up going with a local competitor that was very nice and understanding. read more

they are great and take care of our dog, who is 70% blind and have a special diet and meds. we have tried closer places, but they fall way short to what Camp Bow Wow offers and does. read more

We went for the interview and I found it to be cold and uncaring. My dog was there for the 4 hours required as the first visit and they gave our dog a passing grade. We, however do not give them a passing grade. If their customer service improves and management teaches their employees to have a polite and caring encounter on the way in and the way out with the owner, then we might try it again. read more

The folks that run Camp Bow Wow of Jacksonville are fantastic. They always have an upbeat personality and take great care of my four-legged child. I know Rango loves to visit every now and again. Again the staff is extremely wonderful! read more